MCD-6018[Switch] Crashing on missions
It is random, but in the switch is getting slow and then it froze or crash.
I using the Sparkler.
Linked Issues
Created Issue:
[Switch] Crashing on missions
It is random, but in the switch is getting slow and then it froze or crash.
I using the Sparkler.
![[MCQA] Bartłomiej Słodkowski](../../../data/avatars/users/18941.svg){kind=small}
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
duplicates
I can also confirm that we're seeing a definite increase in the game completely freezing while playing. We play in local co-op (between 2 and 4 players) and I would estimate that between 10-20% of the time, the game will freeze (screen stops updating and game becomes completely unresponsive), causing us to have to close the game.
Honestly, this problem has been going on for quite some time and, up until recently, we've usually been able to recover the game by exiting the game, shutting off the Switch, then starting the Switch back up and re-entering the game (i.e., not closing the game). However, since the latest update, this no longer seems to work, and we are forced to close the game and restart.
There doesn't seem to be any consistency to the freezes either. We've seen it freeze during large battles where there is a lot of action on the screen, and we've had it freeze while we were literally exiting the level (i.e., while we were clicking the button to exit). We've seen it freeze on many different levels, as well as different number of players (2-4). We almost exclusively play local co-op, so I am unable to comment on whether single player or online play is affected.
I also posted this comment in MCD-6018 since that issue was recently opened and this one appears to be marked as Resolved. However, I thought it might be useful to post here as well just to bring visibility to the issue.
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Does the issue occur only when the console is docked, or does it occur also in handheld mode?
This ticket will automatically reopen when you reply.
HI,
In both, it is more frequent when and turn it off and com back.
other, I notices, when the application render a lot of element, it get slow and the it crash or froze. Usually with apocalypse level.
Also having crash issues on the Switch. The damn thing just freezes mid-game and the only option is to close the game. It has happened more times than I can count. It also takes FOREVER to load between games and appears to freeze while loading. This is crap. Pure crap. The damn game is not playable like this. Unreliable AF.
I cannot finish missions due to this problem. It will completely freeze and there is no going forward. The only solution is to close the software completely. FIX THIS
I can also confirm that we're seeing a definite increase in the game completely freezing while playing. We play in local co-op (between 2 and 4 players) and I would estimate that between 10-20% of the time, the game will freeze (screen stops updating and game becomes completely unresponsive), causing us to have to close the game.
Honestly, this problem has been going on for quite some time and, up until recently, we've usually been able to recover the game by exiting the game, shutting off the Switch, then starting the Switch back up and re-entering the game (i.e., not closing the game). This process is described on this reddit post and was also mentioned in
MCD-1354. However, since the latest update, this no longer seems to work, and we are forced to close the game and restart.There doesn't seem to be any consistency to the freezes either. We've seen it freeze during large battles where there is a lot of action on the screen, and we've had it freeze while we were literally exiting the level (i.e., while we were clicking the button to exit). We've seen it freeze on many different levels, as well as different number of players (2-4). We almost exclusively play local co-op, so I am unable to comment on whether single player or online play is affected.
We're tracking this issue in
MCD-1354, so this ticket is being resolved and linked as a duplicate. If you would like to add a vote and any extra information to the main ticket, it would be appreciated.Crashes such as these are logged automatically, and will be looked into further by the development team. Should you find a specific crash that can be reproduced 100% of the time following the exact same steps every time, please make sure to create a new ticket for it.
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