MCL-19998Cannot play Java Edition Duplicate of MCL-19984
As it shows i clearly own the game, however it is asking to purchase the game again to even play the "Full version of java"
I am using the windows 7/8 version of the launcher
Verified this does not happen on apple products
Environment
Windows 10 21H1
Java: jre-8u311-windowsx64
Linked Issues
Created Issue:
Cannot play Java Edition, This is going to be a duplicate issue
As it shows i clearly own the game, however it is asking to purchase the game again to even play the "Full version of java"
I would have made this a high priority issueI was gonna work on my server too
Environment
Windows 10 21H1
Java: jre-8u311-windowsx64
Attachments5
Screenshot_108.png
As it shows i clearly own the game, however it is asking to purchase the game again to even play the "Full version of java"
I would have made this a high priority issueI was gonna work on my server too
As it shows i clearly own the game, however it is asking to purchase the game again to even play the "Full version of java"
I am using the windows 7/8 version of the launcher
I was gonna work on my server too
Cannot play Java Edition, Thisis going tobe a duplicate issueCannot play Java Edition, This may be a duplicate issue
Cannot play Java Edition, This may be a duplicate issue
As it shows i clearly own the game, however it is asking to purchase the game again to even play the "Full version of java"
I am using the windows 7/8 version of the launcher
I was gonna work on my server tooAs it shows i clearly own the game, however it is asking to purchase the game again to even play the "Full version of java"
I am using the windows 7/8 version of the launcher
Verified this does not happen on apple products
Cannot play Java Edition on Old Launcher
Cannot play Java Editionon Old Launcher
Cannot play Java Edition Duplicate of MCL-19984
duplicates
is duplicated by
is duplicated by
possible duplicate of MCL-19998
duplicate of MCL-19998
duplicate of MCL-19998
duplicate of MCL-19998
duplicate of MCL-19998
duplicate of MCL-19998
duplicate of MCL-19998
MCL-19998 may duplicate this
Ive either Directed all duplicated issues to MCL-19998, which is a duplicate of this and in the title says duplicate of, or directed them to here after I found this main thread
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Thank you for your report!
We're tracking this issue in MCL-19998, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
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– I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.
As I stated in my duplicate of this issue MCL-19998 I am not a Gamepass Subscriber
I purchased the Java Edition from Mojang in 2019
I would go find your transaction id for the game itself sent by email, that way you have it on hand, and go submit a support ticket at Submit a request
Go to Minecraft.net Profile
Note down your Profile Name, and Xbox Gamertag.
This way you can let Mojang know if this isn't being recognized by them.
Try also logging into your account using your old Mojang account information as a Microsoft account.
For those receiving an error code when trying to install the new launcher from the Microsoft store:
Under the "Still Having Problems?" section
Reinstall the Gaming Services app on your Windows 10/11 device:
- Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.
- In Windows PowerShell, type the following command and press Enter:
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers - In the same window, type the following command and press Enter:
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN - Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
- Restart your device
- Go to Microsoft Store
- Click the ... in the top right corner and click My Library
- Go to the Gaming Services page and click get
- Repeat for Microsoft Store, Xbox Live in-game experience, Xbox Game Bar, Microsoft Store, and the Xbox Game Bar,
- Restart your PC then navigate to %appdata% and delete your .minecraft folder after backing up your worlds and screenshots etc... to another folder.
- Try to go install the Minecraft Launcher from Microsoft Store
My Windows Specifications in "About your PC":
Edition Windows 10 Home Edition,
21H1Installed on 5/11/2021
OS build 19043.1320
Experience Windows Feature Experience Pack 120.2212.3920.0
I have watched the video, I was referring to
Which in its entirety states this:
As I stated in my duplicate of this issue MCL-19998 I am not a Gamepass Subscriber
I purchased the Java Edition from Mojang in 2019
I would go find your transaction id for the game itself sent by email, that way you have it on hand, and go submit a support ticket at Submit a request
Go to Minecraft.net Profile
Note down your Profile Name, and Xbox Gamertag.
This way you can let Mojang know if this isn't being recognized by them.
Try also logging into your account using your old Mojang account information as a Microsoft account.
For those receiving an error code when trying to install the new launcher from the Microsoft store:
Under the "Still Having Problems?" section
Reinstall the Gaming Services app on your Windows 10/11 device:
- Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.
- In Windows PowerShell, type the following command and press Enter:
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers - In the same window, type the following command and press Enter:
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN - Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
- Restart your device
- Go to Microsoft Store
- Click the ... in the top right corner and click My Library
- Go to the Gaming Services page and click get
- Repeat for Microsoft Store, Xbox Live in-game experience, Xbox Game Bar, Microsoft Store, and the Xbox Game Bar,
- Restart your PC then navigate to %appdata% and delete your .minecraft folder after backing up your worlds and screenshots etc... to another folder.
- Try to go install the Minecraft Launcher from Microsoft Store
My Windows Specifications in "About your PC":
Edition Windows 10 Home Edition,
21H1Installed on 5/11/2021
OS build 19043.1320
Experience Windows Feature Experience Pack 120.2212.3920.0
Confirmed to still be bugged on new launcher
Duplicate of
MCL-19984I have the same problem too, hope we get a solution
still having the issue
did you update your launcher from xbox app/microsoft store?
Thank you for your report!
We're tracking this issue in
MCL-19984, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
– I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.