MCL-20295Downloading previously purchased launcher
My son just got a new Windows laptop. I tried to install the Java version of Minecraft. We purchased Minecraft years ago. I was not permitted to download the program until I migrated his account to Microsoft. I did that. If I access Minecraft on his old laptop using the migrated accounu, everything works fine.
Back to the new laptop. I go to Mojang.com and follow the instructions for downloading if you've already purchased. I select the computer version and then Java version. The launcher downloads. When I try to open the file to install the launcher I get a dialogue box with the following message: "Check your Account Minecraft Launcher is currently not available in your account." Error code: 0x803F8001.
I have googled this message and completed the 8 most common fixes. Nothing has worked. I believe the problem may be that when we purchased Minecraft years ago, it had nothing to do with the Microsoft Store. That's why it isn't in there! I don't know what to do. I am going on hour 5 here. This is ridiculous.
Environment
Previously purchased Java version on a Windows OS after migrating to Microsoft account
Created Issue:
Downloading previously purchased launcher
My son just got a new Windows laptop. I tried to install the Java version of Minecraft. We purchased Minecraft years ago. I was not permitted to download the program until I migrated his account to Microsoft. I did that. If I access Minecraft on his old laptop using the migrated accounu, everything works fine.
Back to the new laptop. I go to Mojang.com and follow the instructions for downloading if you've already purchased. I select the computer version and then Java version. The launcher downloads. When I try to open the file to install the launcher I get a dialogue box with the following message: "Check your Account Minecraft Launcher is currently not available in your account." Error code: 0x803F8001.
I have googled this message and completed the 8 most common fixes. Nothing has worked. I believe the problem may be that when we purchased Minecraft years ago, it had nothing to do with the Microsoft Store. That's why it isn't in there! I don't know what to do. I am going on hour 5 here. This is ridiculous.
Environment
Previously purchased Java version on a Windows OS after migrating to Microsoft account
Duplicates
MCL-20158
![[Mod] Greymagic27](../../../data/avatars/users/92875.png){kind=small}
duplicates
Same overhere: new computer, migrated account to microsoft because I had to. Downloaded Java edition launcher. Same message:
"Check your Account Minecraft Launcher is currently not available in your account." Error code: 0x803F8001.
I've got my grandchild to stya with me just this night and he looked forward to playminecraft with me in my realms... well that just doesn't work because of this microsoft SH**
Mojang WHY was this necessary and HOW are you going to fix this before the day is over????
Yolanda, thanks to this forum, I just solved the issue. Go here: https://launcher.mojang.com/download/MinecraftInstaller.msi
This is the old launcher. It worked for me. Then just sign in with your Microsoft username and password.
Hi Sherri,
Just tried it, but did not work for me. Can't sign in to the old launcher, it doesn't recognize my username and password
Fix for 0x803F8001 in
MCL-19984States:
For those receiving an error code when trying to install the new launcher from the Microsoft store:
Under the "Still Having Problems?" section
Reinstall the Gaming Services app on your Windows 10/11 device:
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
Thank you for your report!
We're tracking this issue in
MCL-20320, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
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