Minecraft Legends Pre-sale FAQ link doesn't work when language isn't set to English
The Minecraft Legends Pre-Sale FAQ link (https://minecrafthelp.zendesk.com/hc/en-us/articles/12548220427021) does not work if the language is not set to English (e.g. https://minecrafthelp.zendesk.com/hc/en-us/articles/12548220427021) prior to opening.
This is an issue due to WEB-6162, as there is no way to change the language back to English other than catching the link before the 404 error and changing it manually, and the 404 error gives no indication that this site only works in English.
Steps to Reproduce:
- Make sure your Minecraft website is set to a language that is not English.
- Open the launcher and go to the Minecraft Legends tab.
- Find the send answer on the FAQ page.
- Click on the link.
→
The redirect to https://help.minecraft.net/hc/en-us/hc/de/articles/12548220427021 ends on a https://help.minecraft.net/hc/en-us/notfound page.
Observed Behavior:
The clicked link returns an invalid page, leading to a 404 error.
Expected Behavior:
The clicked link leads to a valid page, or the language is reset to English by default, without you getting a 404 error.
Linked Issues
Created Issue:
Minecraft Legends Pre-sale FAQ link doesn't work when language isn't set to English
The Minecraft Legends Pre-Sale FAQ link (https://minecrafthelp.zendesk.com/hc/en-us/articles/12548220427021) does not work if the language is not set to English (e.g. https://minecrafthelp.zendesk.com/hc/en-us/articles/12548220427021) prior to opening. This is an issue caused by
WEB-6162, as there is no way to change the language other than catching the link before the 404 error and changing it manually.Steps to Reproduce:
- Make sure your Minecraft website is set to a language that is not English.
- Open the launcher and go to the Minecraft Legends tab.
- Find the send answer on the FAQ page.
- Click on the link.
→
The redirect to https://help.minecraft.net/hc/en-us/hc/de/articles/12548220427021 ends on a https://help.minecraft.net/hc/en-us/notfound page.
Observed Behavior:
The clicked link returns an invalid page, leading to a 404 error.
Expected Behavior:
The clicked link leads to a valid page, or the language is reset to English by default, without you getting a 404 error.
The Minecraft Legends Pre-Sale FAQ link (https://minecrafthelp.zendesk.com/hc/en-us/articles/12548220427021) does not work if the language is not set to English (e.g. https://minecrafthelp.zendesk.com/hc/en-us/articles/12548220427021) prior to opening.
This is an issue caused byWEB-6162, as there is no way to change the language other than catching the link before the 404 error and changing it manually.Steps to Reproduce:
- Make sure your Minecraft website is set to a language that is not English.
- Open the launcher and go to the Minecraft Legends tab.
- Find the send answer on the FAQ page.
- Click on the link.
→
The redirect to https://help.minecraft.net/hc/en-us/hc/de/articles/12548220427021 ends on a https://help.minecraft.net/hc/en-us/notfound page.
Observed Behavior:
The clicked link returns an invalid page, leading to a 404 error.
Expected Behavior:
The clicked link leads to a valid page, or the language is reset to English by default, without you getting a 404 error.
The Minecraft Legends Pre-Sale FAQ link (https://minecrafthelp.zendesk.com/hc/en-us/articles/12548220427021) does not work if the language is not set to English (e.g. https://minecrafthelp.zendesk.com/hc/en-us/articles/12548220427021) prior to opening.
This is an issue due toWEB-6162, as there is no way to change the language other than catching the link before the 404 error and changing it manually.Steps to Reproduce:
- Make sure your Minecraft website is set to a language that is not English.
- Open the launcher and go to the Minecraft Legends tab.
- Find the send answer on the FAQ page.
- Click on the link.
→
The redirect to https://help.minecraft.net/hc/en-us/hc/de/articles/12548220427021 ends on a https://help.minecraft.net/hc/en-us/notfound page.
Observed Behavior:
The clicked link returns an invalid page, leading to a 404 error.
Expected Behavior:
The clicked link leads to a valid page, or the language is reset to English by default, without you getting a 404 error.
The Minecraft Legends Pre-Sale FAQ link (https://minecrafthelp.zendesk.com/hc/en-us/articles/12548220427021) does not work if the language is not set to English (e.g. https://minecrafthelp.zendesk.com/hc/en-us/articles/12548220427021) prior to opening.
This is an issue due toWEB-6162, as there is no way to change the language back to English other than catching the link before the 404 error and changing it manually.Steps to Reproduce:
- Make sure your Minecraft website is set to a language that is not English.
- Open the launcher and go to the Minecraft Legends tab.
- Find the send answer on the FAQ page.
- Click on the link.
→
The redirect to https://help.minecraft.net/hc/en-us/hc/de/articles/12548220427021 ends on a https://help.minecraft.net/hc/en-us/notfound page.
Observed Behavior:
The clicked link returns an invalid page, leading to a 404 error.
Expected Behavior:
The clicked link leads to a valid page, or the language is reset to English by default, without you getting a 404 error.
The Minecraft Legends Pre-Sale FAQ link (https://minecrafthelp.zendesk.com/hc/en-us/articles/12548220427021) does not work if the language is not set to English (e.g. https://minecrafthelp.zendesk.com/hc/en-us/articles/12548220427021) prior to opening.
This is an issue due toWEB-6162, as there is no way to change the language back to English other than catching the link before the 404 error and changing it manually, and the 404 error gives no indication that this site only works in English.Steps to Reproduce:
- Make sure your Minecraft website is set to a language that is not English.
- Open the launcher and go to the Minecraft Legends tab.
- Find the send answer on the FAQ page.
- Click on the link.
→
The redirect to https://help.minecraft.net/hc/en-us/hc/de/articles/12548220427021 ends on a https://help.minecraft.net/hc/en-us/notfound page.
Observed Behavior:
The clicked link returns an invalid page, leading to a 404 error.
Expected Behavior:
The clicked link leads to a valid page, or the language is reset to English by default, without you getting a 404 error.
duplicates
The link itself works for me. The issue showcased in 20240508_154241 - Trim.mp4
is WAI based on MCL-23319, which is a duplicate of WEB-6162.

Hi!
I don't think that is the issue with Launcher, but as you said the website.
Launcher sends user correctly to website it is designed to send and from there on it is
WEB-6162The website interprets the language selection, not the Launcher.
Hi again! I've come to the same conclusion after some testing, that it's a WEB-exclusive problem that redirects don't work due to the underlying issue of
WEB-6162. Feel free to close the ticket and mark it as duplicate, as it's just another effect ofWEB-6162manifesting itself in the launcher.