MCPE-105637Frozen screen. Menu does not load.
The game starts loading the mojang screen and the bar, so far so good. But after about 5 to 10 seconds after loading the game it freezes in the menu, animations and everything, making it impossible to click on play or any option. I know it's from the game since I can go to the main menu and everything. Everything works except the game. And before that did not happen. It should be noted that do not log in yet as I play in private (lonely)
Linked Issues
Created Issue:
Frozen screen. Menu does not load.
The game starts loading the mojang screen and the bar, so far so good. But after about 5 to 10 seconds after loading the game it freezes in the menu, animations and everything, making it impossible to click on play or any option. I know it's from the game since I can go to the main menu and everything. Everything works except the game. And before that did not happen. It should be noted that do not log in yet as I play in private (lonely)
![[Mod] GoldenHelmet](../../../data/avatars/users/18951.svg){kind=small}
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
relates to
![[MCQA] v-weszaj](../../../data/avatars/users/18941.svg){kind=small}
![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
Does
MCPE-84790describe your issue?More or less the same. The difference is that mine if it passes the logo and the loading bar and when I am in the menu in 5 seconds it freezes and does not respond anymore.
my ps4 has the same issue. i loaded in and it told me about the update but it wouldnt let me select ok or scroll to see the changelog. i restarted the app and it brought me to the main menu but again i cant select or change what option to select. the yellow phrase attached to the title moves, the background moves and the audio chimes but thats it.
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
Is this still an issue in the latest version? If so, can you please add it to the affected versions (or mention it if you are not the reporter).
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki