MCPE-133740Cant join Realms or Servers
I am unanble to join my realm, and all servers, even though I was able to a few hours ago. I can join via mobile, but not on console. I have tried everything in my power to fix it
Created Issue:
Cant join Realms or Servers
I am unanble to join my realm, and all servers, even though I was able to a few hours ago. I can join via mobile, but not on console. I have tried everything in my power to fix it
![[Mod] Umija5895M](../../../data/avatars/users/10122.svg){kind=small}
Removed Security Level: Minecraft - Private
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
Added Affects Versions: 1.17.2 Hotfix
Removed Affects Versions: 1.17.20.21 Beta
![[MCQA] Bartłomiej Słodkowski](../../../data/avatars/users/18941.svg){kind=small}
![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
Are you playing in the beta version (as you specified in affected version)? Realms and featured servers don't allow beta versions.
This ticket has been temporarily closed as Awaiting Response. It will automatically reopen when you comment with new information. Please be sure to answer all questions in a comment (not by editing the Description) so that the responses can be followed. Tickets that do not contain enough information may be closed as Incomplete.
No I am playing the most recent updated version. I must’ve accidentally chosen the wrong box. I am not playing the beta version, and I have not changed anything about my game or account after playing earlier today
Does it work if you completely exit Minecraft on the Xbox (use the "quit" choice on the menu from main Xbox screen)? This is described in MCPE-94489
Unfortunately it does not. I have tried that multiple times along with resetting my Xbox, unplugging it, logging out and back into my account etc. I still have my Xbox Live Membership because I can play other Online Games. And this glitch happens to all my accounts not just one
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Is this still an issue in the latest version? If yes, can you please add it to the affected versions (or mention it if you are not the reporter)?
This ticket will automatically reopen when you reply.
Quick Links:
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki