MCPE-140505Marketplace will not allow me to download a purchase
I've purchased DragonFire 2: Nations for my son and the marketplace will not allow the game to import onto the console. I have used the help guides and deleted old worlds leaving more tha enough room, I have reinstalled the game numerous times. Initially it will say Download failed (usually instantly) but when clicked again the game will visually download to 100% but the import gets to 5% and a system message appears stating the software has closed because an error occurred.
Created Issue:
Marketplace will not allow me to download a purchase
I've purchased DragonFire 2: Nations for my son and the marketplace will not allow the game to import onto the console. I have used the help guides and deleted old worlds leaving more tha enough room, I have reinstalled the game numerous times. Initially it will say Download failed (usually instantly) but when clicked again the game will visually download to 100% but the import gets to 5% and a system message appears stating the software has closed because an error occurred.
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We're tracking this issue in MCPE-36190, so this ticket is being resolved and linked as a duplicate.
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This doesn't seem like it would be the same issue as MCPE-36190 since it is unique to only Dragonfire 2: Nations and is only similar to MCPE-36190 in that it has to do with the Marketplace.
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Is this still an issue in the latest version? If yes, can you please add it to the affected versions (or mention it if you are not the reporter)?
This ticket will automatically reopen when you reply.
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki