MCPE-150804Main menu does not appear after closing the Can't Access Marketplace Screen
Main menu does not appear after closing the Can't Access Marketplace Screen. There is no real way to get this screen to appear, except for a possible method that may make this screen appear.
Possible Method:
- Go to the Marketplace
- Use the Sort filter in the Search Menu in the Marketplace
- Close Minecraft
- Launch Minecraft
- Click the Marketplace button as soon as the Loading Screen Finishes
This may not work after an update to the Marketplace or Minecraft.
How to reproduce:
- Once on the Can't Access Marketplace Screen, click the Close button
- If the same message appears again, click close
- Observe the game not returning you to the main menu screen
Observed Results: The game does not return you to the Main Menu screen, leaving you with just the Panorama Background
Expected Results: The game should return you to the Main Menu screen
Created Issue:
Main menu does not appear after closing the Can't Access Marketplace Screen
Main menu does not appear after closing the Can't Access Marketplace Screen. There is no real way to get this screen to appear, except for a possible method that may make this screen appear.
Possible Method:
- Go to the Marketplace
- Search for anything in the Marketplace
- Restart your game
- Press the Marketplace button as soon as the game loads
It doesn't work all the time, and this method may not work after an update.
How to reproduce:
- Once on the Can't Access Marketplace Screen, click the Close button
- If the same message appears again, click close
- Observe the game not returning you to the main menu screen
Observed Results: The game does not return you to the Main Menu screen, leaving you with just the Panorama Background
Expected Results: The game should return you to the Main Menu screen
- Unresolved
- Open
- Unconfirmed
- Windows
- Windows 10 21H1
- 1.18.10.24 Beta 1.18.2 Hotfix
Main menu does not appear after closing the Can't Access Marketplace Screen. There is no real way to get this screen to appear, except for a possible method that may make this screen appear.
Possible Method:
- Go to the Marketplace
Search for anythingin the MarketplaceRestart your gamePressthe Marketplace button as soon as thegame loadsIt doesn't work all the time, and this method may not work after an update.
How to reproduce:
- Once on the Can't Access Marketplace Screen, click the Close button
- If the same message appears again, click close
- Observe the game not returning you to the main menu screen
Observed Results: The game does not return you to the Main Menu screen, leaving you with just the Panorama Background
Expected Results: The game should return you to the Main Menu screen
Main menu does not appear after closing the Can't Access Marketplace Screen. There is no real way to get this screen to appear, except for a possible method that may make this screen appear.
Possible Method:
- Go to the Marketplace
- Use the Sort filter in the Search Menu in the Marketplace
- Close Minecraft
- Launch Minecraft
- Click the Marketplace button as soon as the Loading Screen Finishes
This may not work after an update to the Marketplace or Minecraft.
How to reproduce:
- Once on the Can't Access Marketplace Screen, click the Close button
- If the same message appears again, click close
- Observe the game not returning you to the main menu screen
Observed Results: The game does not return you to the Main Menu screen, leaving you with just the Panorama Background
Expected Results: The game should return you to the Main Menu screen
![[MCQA] Bartłomiej Słodkowski](../../../data/avatars/users/18941.svg){kind=small}
![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
The Can't Access Marketplace Screen opens twice after pressing the Marketplace Button. There is no real way to get the Can't Access Marketplace Screen to appear, but there is a Method in MCPE-150804 this may not work after an update.
Possible Method:
- Go to the Marketplace
- Use the Sort filter in the Search Menu in the Marketplace
- Close Minecraft
- Launch Minecraft
- Click the Marketplace button as soon as the Loading Screen Finishes
This may not work after an update to the Marketplace or Minecraft.
How to reproduce:
- Once in the Can't Access Marketplace Screen, observe the black background
- Click the Close Button
- Observe the Same Screen appearing again
Observed Results: After pressing the Marketplace Button, the Can't Access Marketplace Screen opens twice causing both of the screens to overlap with each other.
Expected Results: After pressing the Marketplace Button, the Can't Access Marketplace Screen should only open once
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Is this still an issue in the latest version? If yes, can you please add it to the affected versions (or mention it if you are not the reporter)?
This ticket will automatically reopen when you reply.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki