REALMS-1546Windows 10 edition. when I want to open my realm it will say "building terrain" but not let me into the realm.
Created Issue:
Windows 10 edition
Changed Summary:
Windows 10 editionWindows 10 edition. when I want to open my realm it will say "building terrain" but not let me into the realm.
![[Mojang] MissMarzenia (Aleksandra Zajac)](../../../data/assets/gravatar/missmarzenia.png){kind=small}
![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
Please take a backup of the world from the realm settings, check if you can play the backup locally. If so upload that backup to the realm and see if it fixes the problem.
If you are not the owner of the realm - please contact them to help you.
If your issue is not fixed - please contact Mojang Support: https://help.mojang.com/customer/portal/emails/new
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account related issues, or issues with your specific Realm - please contact Customer Support directly, who will be able to advise you further.
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