Areas of the Nether not generating, use of a portal in these areas cause client errors.
Help our realm is busted! 4 days in a row now, we have areas of the nether that are not rendering. If someone happens to go though a portal in this 'void' from the over world they get stuck on the loading screen. Resetting the realm temporarily fixes this issue. But it keeps happening less then 24 hours later. Different areas of the the nether each time. Doesn't seem to affect the over world. Multiple players have been effected and all experience the same glitches. This is Bedrock Edition Realm approx 600MB in size. No add-ons are used, cheats are off.
Environment
Windows 10 Mobile
Linked Issues
Created Issue:
Areas of the Nether not generating, use of a portal in these areas cause client errors.
Help our realm is busted! 4 days in a row now, we have areas of the nether that are not rendering. If someone happens to go though a portal in this 'void' from the over world they get stuck on the loading screen. Resetting the realm temporarily fixes this issue. But it keeps happening less then 24 hours later. Different areas of the the nether each time. Doesn't seem to affect the over world. Multiple players have been effected and all experience the same glitches. This is Bedrock Edition Realm approx 600MB in size. No add-ons are used, cheats are off.
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MCPE-42145 → 
REALMS-1569Windows 10 Mobile
duplicates
I think this is somehow related to https://bugs.mojang.com/browse/MCPE-40538 . This started happening in my world at the same time as 40538. Whenever people entered the End, I would start losing chunks in our spawn town around 2-3 days later. This was fixed by downloading the world, resetting the End (meaining, I deleted all the End chunks with MCC tool chest), and re-uploading the world. I kept my members out of the End for a while and it didn't happen again... Until we had a new member start going into the End (unbeknownst to us) and we started losing chunks in town again. I then reset the End once again, made sure nobody entered, and it stopped happening.
40538 was said to be resolved (for newly created End portals) in the most recent update. I destroyed our existing End portals and created a new one for my members to use. For about a week, we were okay. We are now losing chunks again. I have found out I can reload the chunks by clicking the "close realm" button and then opening the realm again.
I'm not sure if this is directly caused by the same bug that is causing 40538, but there must be some kind of correlation, because this is NOT happening at all in my world when no End chunks exist.
One other thing to note is that this does not happen if the world is offline (which I guess is why closing and then reopening the realm resolves it). When I've had the issue and then downloaded my realm to reset the end, I logged on in single player mode and the chunks were just fine.
edit: I see that this report has been open since 2017, so this obviously can't have been CAUSED by 40538 specifically, but perhaps something that's causing 40538 might also be causing a resurgence in this issue as well.
edit: This is now causing chunks of our nether network to disappear almost every time anyone enters the nether (as described in REALMS-1569 , which is marked as resolved). I can reset my realm to "fix" this, but I'm at the point where I have to reset my realm every other hour to keep it running properly.
Moved to the Realms section. Please contact Mojang Customer Support directly if you need specific help or support regarding your Realm.
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Doesn't seem to be confirmed to the nether. Also had twice now over world chunks missing
Thank you for your report!
We're actually already tracking this issue at
REALMS-1553, so we will resolve and link this ticket as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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