REALMS-2938Can not access bedrock realms
I play on a realm with my girlfriend. She plays on the tv on Xbox one, I play on my switch. Yesterday I froze in game, and had to close the software on the switch. Since that point any time I try to log into the realm, it freezes my switch at the loading screen and I have to close it again, at which time is gives me an error. She has no issue playing in the realm on Xbox. I am also able to play in my own worlds on the switch fine.
Environment
Bedrock, switch, realms
Created Issue:
Can not access bedrock realms
I play on a realm with my girlfriend. She plays on the tv on Xbox one, I play on my switch. Yesterday I froze in game, and had to close the software on the switch. Since that point any time I try to log into the realm, it freezes my switch at the loading screen and I have to close it again, at which time is gives me an error. She has no issue playing in the realm on Xbox. I am also able to play in my own worlds on the switch fine.
Environment
Bedrock, switch, realms
![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
![[Helper] osfanbuff63](../../../data/avatars/users/94394.png){kind=small}
Can you attach an image of the error?
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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