REALMS-4790Cannot access my realm.
I cannot enter my realm. It just keeps telling me try again later. I pay a monthly fee to have the realm.
Created Issue:
Cannot access my realm.
I cannot enter my realm. It just keeps telling me try again later. I pay a monthly fee to have the realm.
![[Mod] OcelotOnesie](../../../data/avatars/users/43220.png){kind=small}
![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
Summary
Realms stop connecting, again.
Results / Steps to reproduce
Steps to reproduce:
- When going to the realms it stops responding and connecting.
- Sometimes if it showing up the realms and when joining it fails to connect.
Expected Results:
Realms will work and connect, after it was fixed in 1.14.
Observed Results:
The bug returns and realms won’t connect after it was fixed in 1.14.
This bug might be a duplicate, but the bug is still occurs.
If it’s a duplicate you may mark this as duplicate, thank you!
===
Codes:
- Discovered
- Other player discovered.
- Have not tested.
- Not discovered.
- Maybe
| Device | Specific Code | Version Affecting |
|---|---|---|
| iOS/iPadOS | |
1.14, 1.16.0 |
| Xbox One | |
? |
| PS4 | |
? |
| Android | |
1.14, 1.16.0 |
| Nintendo Switch | |
? |
| Windows10 | |
? |
Other information.
Some other information. If you begin to attempt to ask. 
NO:
- There is no way a bug will still occur after it was fixed.
- No one has joined any realm (Player Count: 0)
YES:
- Restarting app will still occur.
- Showing up “We cannot connect to realms”, and “Cannot Connect to Realms”.
Related Issues
Issues/Bug reports that are the same with mines.
| Link | Name | Reporter | Platform |
|---|---|---|---|
| |
Cannot connect to realms | James Otto | Bedrock Edition 1.16 |
| |
Cannot access my realm. | Samantha harrison | Java Edition 1.16 |
| |
Failed to Connect to Realm | Matthew Terrano | Bedrock Edition 1.16 |
| |
Realms Connection Not Working. Says "Unable to connect to realms." | Nicholas Peña | BE 1.16 |
This bug maybe a duplicate, sense it was already reported. But it was said fixed. || Checked on the bug report tracker. That it may affect other people for Java.
Does
REALMS-5600happen to describe your issue? If so, this issue has recently been fixed.Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
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