Realms duplicate when I renew them
I have a bedrock realm that I play on with my friends, and sometimes when I renew it, rather than giving me 30 more days to play, it creates an all new realm with a random seed, and does not renew the old realm. I now have like 4 realms due to this bug and I can only renew the latest one.
Environment
I play on a switch
Linked Issues
is duplicated by7
MCPE-137348Renewed realm and it created a new one--twice! And I got chargedDuplicate
REALMS-7269Renewal of my realm, made a new realm insteadDuplicateREALMS-7326two realms DuplicateREALMS-7576A realm subscription refund for two months worth of money!DuplicateREALMS-7695Received new realm when desiring to renew existing oneDuplicateREALMS-8167In-game pop up said to renew Realm, Made second Subscription InsteadDuplicateREALMS-8678Is a double Realms is normal ?Duplicate
Created Issue:
Realms duplicate when I renew them
I have a bedrock realm that I play on with my friends, and sometimes when I renew it, rather than giving me 30 more days to play, it creates an all new realm with a random seed, and does not renew the old realm. I now have like 4 realms due to this bug and I can only renew the latest one.
Environment
I play on a switch
![[Mod] Umija5895M](../../../data/avatars/users/10122.svg){kind=small}
is duplicated by
is duplicated by
is duplicated by
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
is duplicated by
is duplicated by
![[MCQA] Kinga Izdebska](../../../data/avatars/users/18949.svg){kind=small}
is duplicated by
REALMS-8336
is duplicated by
is duplicated by
Thank you for your report!
We're tracking this issue in REALMS-7263, so this ticket is being resolved and linked as a duplicate.
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Thank you for your report!
We're tracking this issue in REALMS-7263, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
– I am a bot. This action was performed automatically! Please report any issues on Discord or Reddit
Duplicates REALMS-7263
Thank you for your report!
We're tracking this issue in REALMS-7263, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
– I am a bot. This action was performed automatically! If you think it was incorrect, please notify us on Discord or Reddit
Does REALMS-7263 describe your issue?
If not, was the subscription renewed automatically or did you renew it from within the game?
If you are not able to access your previously purchased realm please contact Minecraft Support for help. We do not have access to any account-related information via this bug tracker. Please let them know that you have already reported this as a bug.
This ticket has been temporarily closed as Awaiting Response. It will automatically reopen when you comment with new information. Please be sure to answer all questions in a comment (not by editing the Description) so that the responses can be followed. Tickets that do not contain enough information may be closed as Incomplete.
This happened to me as well. It gave me the popup warning about expiring the first time. In my realm settings it shows "renews every 0 days" instead of every 30 days. And when I clicked to renew I got a new realm and had to pay another subscription fee to Microsoft and my original realm still did not show as renewing (even though microsoft will definitely continue to bill that subscriptin. So then I went to the original realm settings and it showed as having "no subscriptions" so I clicked on 10 player subscription from inside the realm's settings and again it create a new Realms subscription. This is really an issue. I closed the two new realms and cancelled the subscriptions at Microsoft but the damage was already done. I had paid for both of them and my realm still doesn't show as renewing automatically.