Chelsea Adams
- thetriplefool
- JIRAUSER527457
- Europe/Stockholm
- Yes
- No
1 issues
Key
Summary
Status
Reporter
Assignee
Created
MCD-4176
Changed Description:
This game is practically unplayable on Nintendo Switch in online mode due to frequent and persistent crashing. There is no option to send the crash reports to Mojang, so I'm afraid they aren't receiving them. My partner and I keep trying to play and cannot make it completely through ANY level together without one or the other of us hard crashing and having to restart the game. Any XP progress for the level that crashes is lost on restart. Nothing in particular seems to trigger the crash-- it happens on multiple levels, at multiple points in the levels, apparently at random. The game just stops and then the Switch displays useless error message: "The software was closed because an error occurred."
Added Attachments:
We both ran the corrupt data checker and both our systems said "no corrupted data was found."
This happens to both my partner and me, regardless of map. The majority of levels we try to play together can't be completed because one or the other of us hard crashes and loses our progress in online mode.
Same model number for me, also undocked in online mode.
+1 to general instability, freezes, and crashes with nondescript error messages occurring on the Switch. Seems to be a level-agnostic problem. I play primarily on co-op.
Checking for corrupted data yields no issues.