MCD-4176Dungeons Unplayable: Constant Crashing on Nintendo Switch
This game is practically unplayable on Nintendo Switch in online mode due to frequent and persistent crashing. There is no option to send the crash reports to Mojang, so I'm afraid they aren't receiving them. My partner and I keep trying to play and cannot make it completely through ANY level together without one or the other of us hard crashing and having to restart the game. Any XP progress for the level that crashes is lost on restart. Nothing in particular seems to trigger the crash-- it happens on multiple levels, at multiple points in the levels, apparently at random. The game just stops and then the Switch displays useless error message: "The software was closed because an error occurred."
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Created Issue:
Dungeons Unplayable: Constant Crashing on Nintendo Switch
This game is practically unplayable on Nintendo Switch in online mode due to frequent and persistent crashing. My partner and I keep trying to play and cannot make it completely through ANY level together without one or the other of us hard crashing and having to restart the game. Any XP progress for the level that crashes is lost on restart. Nothing in particular seems to trigger the crash-- it happens on multiple levels, at multiple points in the levels, apparently at random. The game just stops and then the Switch displays useless error message: "The software was closed because an error occured."
This game is practically unplayable on Nintendo Switch in online mode due to frequent and persistent crashing. There is no option to send the crash reports to Mojang, so I'm afraid they aren't receiving them. My partner and I keep trying to play and cannot make it completely through ANY level together without one or the other of us hard crashing and having to restart the game. Any XP progress for the level that crashes is lost on restart. Nothing in particular seems to trigger the crash-- it happens on multiple levels, at multiple points in the levels, apparently at random. The game just stops and then the Switch displays useless error message: "The software was closed because an error occurred."
![[Mod] violine1101](../../../data/avatars/users/92858.png){kind=small}
duplicates
![[MCQA] Bartłomiej Słodkowski](../../../data/avatars/users/18941.svg){kind=small}
it's possible you have corrupt data to fix/test this close the game > go to system settings > data management > manage software > minecraft dungeons > check for corrupt data.
We both ran the corrupt data checker and both our systems said "no corrupted data was found."
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I have the exact same issues with all 3 Switches. I have tried playing “local” and “online” with my kids or and it’s beyond frustrating that it freezes/crashes when we are in any level. We’ve tried playing separate “offline” and the same thing happens constantly. We’ve tried docking them to see if that resolves it, it does not. We’ve checked for corrupt data-none. The last few days it has crashed on us 3-5 times per session and we have to start all over. I hope there is a resolve soon as this has gone on since we’ve purchased them. I keep thinking “the next update will fix it”, but it never does.
i found a simple bug that makes it so the pet cosmetics have health bars so it might be cuz of that (if you have any)
We are having the same issue. It is very frustrating. We contacted Nintendo support as well as Mojang and neither of them were able to help.