MCD-4516Corrupt data, game unplayable, Nintendo switch.
We have been in a loop where corrupt data has been found, the software re downloaded and then corrupt data found again. The game won’t start and is unplayable. We had the issue fixed and a new cartridge tried, but the same issue has happened again. Both time’s upon the second attempt to play after being able to play once.
Created Issue:
Corrupt data, game unplayable, Nintendo switch.
We have been in a loop where corrupt data has been found, the software re downloaded and then corrupt data found again. The game won’t start and is unplayable. We had the issue fixed and a new cartridge tried, but the same issue has happened again. Both time’s upon the second attempt to play after being able to play once.
Attachments4
![[Mod] SPGoding](../../../data/avatars/users/44622.png){kind=small}
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
Have your tried deleting anything relating to Minecraft Dungeons from the Switch's storage through System Settings > Data Management (ie: Save Data)?
Yes, that was done By the man in the shop, and the we were able to access the game once more, but the same thing happened upon the second attempt to play. It would be tedious if we had to do this every time. I do t know how to do it myself and would have to keep going back to someone who does.
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Is this still an issue in the latest version?
This ticket will automatically reopen when you reply.
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki