MCL-22482We couldn't connect to the Minecraft services error
Starting yesterday I am receiving an error when opening the Launcher:
Oh no! Something went wrong, and we couldn't connect to the Minecraft services. Try again
It was working fine previously.
Checking the logs (launcher_log.txt) seems to be an SSL error.
I have tried uninstalling and reinstalling the Launcher. Now I am getting an error when trying to start it:
Couldn't load launcher core from "C:\Program Files (x86)\Minecraft Launcher\game\launcher.dll": LoadErrrorNotPresent.
If this is your first time running Minecraft, Please ensure you are connected to the internet so we can download updates.
Logs (launcher_log_reinstall.txt) still show an SSL error.
Edit: yesterday looking for known issues found this which is marked as resolved: MCL-21123 duplicate of WEB-5634
Environment
Windows 7
Linked Issues
Created Issue:
We couldn't connect to the Minecraft services error
Starting yesterday I am receiving an error when opening the Launcher:
Oh no! Something went wrong, and we couldn't connect to the Minecraft services. Try again
It was working fine previously.
Checking the logs (launcher_log.txt) seems to be an SSL error.
I have tried uninstalling and reinstalling the Launcher. Now I am getting an error when trying to start it:
Couldn't load launcher core from "C:\Program Files (x86)\Minecraft Launcher\game\launcher.dll": LoadErrrorNotPresent.
If this is your first time running Minecraft, Please ensure you are connected to the internet so we can download updates.
Logs (launcher_log_reinstall.txt) still show an SSL error.
Environment
Windows 7
Attachments3
Starting yesterday I am receiving an error when opening the Launcher:
Oh no! Something went wrong, and we couldn't connect to the Minecraft services. Try again
It was working fine previously.
Checking the logs (launcher_log.txt) seems to be an SSL error.
I have tried uninstalling and reinstalling the Launcher. Now I am getting an error when trying to start it:
Couldn't load launcher core from "C:\Program Files (x86)\Minecraft Launcher\game\launcher.dll": LoadErrrorNotPresent.
If this is your first time running Minecraft, Please ensure you are connected to the internet so we can download updates.
Logs (launcher_log_reinstall.txt) still show an SSL error.
Edit: yesterday looking for known issues found this which is marked as resolved:
MCL-21123duplicate ofWEB-5634
![[MCQA] Zgajak](../../../data/avatars/users/10122.svg){kind=small}
duplicates
Thank you for your report!
We're tracking this issue in
MCL-11510, so this ticket is being resolved and linked as a duplicate.That ticket has already been resolved as Fixed. Please check the Fix Version/s field in that ticket to see in which version this behavior was or will be fixed.
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MCL-11510is marked as Resolved but currently I am not able to install the launcher (I assume because of the SSL error).WEB-5634has this comment:TLSv1.2 was accidentally enabled on a certain endpoint. The change is rolledback now.
I assume that is a typo and it is meant to be TLSv1.3 which is not supported by Win7 which I am using.
Hi team,
The issue is not a duplicate of
MCL-11510- logs show an SSL error which is stopping me from reinstalling the game.WEB-5634has been solved witch changes to the Microsoft Services endpoint; but I am still seeing the error now. Have the changes to the TLS version have been reverted?Does
MCL-22317help at all?MCL-22317looks to be similar for the reinstallation, but I was getting the SSL error before that. If the root cause is the same then it could be. The workaround to repair the Launcher toes not work, and I do not have another computer to manually copy the installed files.