MCPE-28701Cannot purchase coins - Cannot connect to store Please check your internet connection.
When I was looking to see the minecoin prices it gave me the error on the picture. My wifi is running normally and I tried another wifi and it gave me the same error. There is text behind it that oddly states minecraft coins cannot be purchased on this version error as well. Please I need someone to fix this, my ign is on the top right corner. I don't know what can be causing this. Just a week ago I was able to purchase stuff fine.
Linked Issues
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Created Issue:
Cannot purchase coins - Cannot connect to store Please check your internet connection.
When I was looking to see the minecoin prices it gave me the error on the picture. My wifi is running normally and I tried another wifi and it gave me the same error. There is text behind it that oddly states minecraft coins cannot be purchased on this version error as well. Please I need someone to fix this, my ign is on the top right corner. I don't know what can be causing this. Just a week ago I was able to purchase stuff fine.
Attachments1
- Unresolved
- Open
- Unconfirmed
- Windows
- Windows 10
- 1.2.6.2
![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
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![[Mod] bemoty](../../../data/avatars/users/50554.png){kind=small}
Thank you for your report!
However, this issue is a Duplicate of MCPE-28701.
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I just investigated into the matter and uninstalled the game and redownloaded it. It did nothing. However, I noticed your game file is acting very weird on my computer. It does some crazy stuff when I try to move the shortcut for the application around. So I am blaming it on the application file itself for this calamity. I think it might be corrupted even after I reinstalled it again which might be to blame for it not connecting to store. Can you guys fix this?
I'm having the same issue.
Did you purchase the game from the playstore?
Jason this is the windows 10 version, not the android version. This issue is only affecting windows 10 as I have heard. (This includes tablets using windows 10 version as well I believe)
I am having exactly the issue described here on two different computers (and different user accounts) in my household. I purchased coins on November 7th for myself (so I know it worked recently) but am now unable to do so for either my son or myself.
I checked my on my windows 10 phone and it has the same issue. At this point I have tried 3 different devices (2 computers and a phone) and 3 different accounts (2 in a family and one not) and have only received the error described in this ticket.
I am a developer too – please let me know if there is additional evidence I may be able to provide.
The issue was fixed on my computer today. Windows 10 released an update and it fixed it.
This doesn't seem to be affecting everyone - please reply if this is still an issue.
This issue has cleared up for me and my household. We are all able to purchase coins again. Thanks!
Same problem on my Ipads and Iphone X. Nothing wrong with my itune - app store account and nothing wrong with my internet connections. Apple say the problem is Mojang.
This ticket has not received a response or been updated recently, so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.
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