Stuck on loading screen before the main menu
me and my friend have both been stuck on the loading screen for over 10 minutes and we still havent been able to get into the game
Created Issue:
stuck on loading screen
me and my friend have both been stuck on the loading screen for over 10 minutes and we still havent been able to get into the game
- Unresolved
- Open
- Unconfirmed
- windows 10 pro
- Version #19304 Version #19204
is duplicated by
is duplicated by
is duplicated by
stuck on loading screenStuck on loading screen before the main menu
is duplicated by
is duplicated by
Thank you for your report!
We're actually already tracking this issue in MCD-142, so I resolved and linked this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature in the future to see if the issue has already been reported.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki
Thank you for your report!
We're actually already tracking this issue in MCD-142, so I've resolved and linked this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki
Thank you for your report!
We're actually already tracking this issue in MCD-142, so I've resolved and linked this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki
Thank you for your report!
We're tracking this issue in MCD-142, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature in the future to see if the issue has already been reported.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
Yes I'm aware of the search feature. However, given the very limited amount of information provided in MCD-142, I had no reason to assume it was the same issue. You might want to focus more effort on making the game playable and less on condescending to people who come here to report issues in good faith.
Thank you for your report!
We're tracking this issue in MCD-142, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature in the future to see if the issue has already been reported.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
I'm having the same issue. I've narrowed it down to being an online problem.
For me: turning on flight mode/ disconnecting wifi will let me go to the character select menu. And as long as I select a local only / offline game, I can play it fine. If I try to select Online Game from the character select screen it won't let me go any further. This usually freezes my options until I press X to change character.
Also, for me: this only started happening after my first play of the game when I managed to load the game normally (online) and link my Microsoft account.
Edit to add: I'm on version 1.1.0.0 on Nintendo Switch
I had commented the above yesterday on bug MCD-142. I've seen a few bugs being marked as duplicates and "resolved" but not much to actually fix them.
I can't say if this will work for others but I've managed to solve this bug for me. I had to erase all of the game's user data including the server backups. Since doing that I've been able to load the game normally a few times, playing through a couple of missions including online co-op. I saved and closed the game between each mission to be sure that I could load the game each time, no problems so far.
I hope this can help others in someway.

Does the issue persist after restarting the game? What are your system specs?
Hello friend, did you manage to solve this?
I'm having the same issue. I've narrowed it down to being an online problem.
For me: turning on flight mode/ disconnecting wifi will let me go to the character select menu. And as long as I select a local only / offline game, I can play it fine. If I try to select Online Game from the character select screen it won't let me go any further. This usually freezes my options until I press X to change character.
Also, for me: this only started happening after my first play of the game when I managed to load the game normally (online) and link my Microsoft account.
Edit to add: I'm on version 1.1.0.0 on Nintendo Switch
i had this problem on my switch after buying the game a second time and playing on PC.
Forward-resolved towards
MCD-459since that ticket is already known to Mojang.I Bought the game yesterday evening and haven't been able to play it yet due to this issue. I have reinstalled the game twice, I don't know what else to do.