MCPE-53887Error with Character Creator
It happens that when I open minecraft with internet connection, I create a skin with the character creator or import a custom skin, I save the skin, I play for a while and / or I close the game, I open minecraft without internet connection and I see that it is not saved in the offline mode cache as version 1.13.1 does can only be
Linked Issues
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Created Issue:
Error Character Creator
The carácter creator not save after exit the game in online mode and open the game in offline mode and no load the capes in the custom skins
The carácter creatornot save after exit the game in online mode and open the game in offline mode and no load the capes in the custom skinsIt happens that when I open minecraft with internet connection, I create a skin with the character creator or import a custom skin, I save the skin, I play for a while and / or I close the game, I open minecraft without internet connection and I see that it is not saved in the offline mode cache as version 1.13.1 does can only be
Error Character Creator
Error with Character Creatorç
Errorwith Character Creator
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duplicates
I believe MCPE-53887, MCPE-57697, MCPE-57800, MCPE-58240, MCPE-54706, MCPE-59967, MCPE-59837, MCPE-58935, MCPE-61021, and probably also MCPE-54953 are duplicates of this.
Basically the character creator only functions if your internet connection is active and does not intermittently lose connection. I think it is saving characters only to your xbox live account and not to the local device. If you open Minecraft while your internet is not connected you will get a default skin, and if you then enter character creator all your skins will be blank and you have to recreate a skin to even exit the character creator to play the game. I am uploading a video of myself stuck in the character creator. I had to use Alt-F4 to close the game (Windows 10) in order to get out of the character creator.
(Note that although in the video it is giving the "Multiplayer restricted" message, I was playing single-player in a local world. My internet was not connected when I opened Minecraft and it defaulted to Alex. I initiated internet reconnection and began playing in the world, then after a few minutes tried to load my normal skin, and got stuck).
The issue with capes has already been reported and is being tracked at
MCPE-53513. You may want to upvote and watch that issue.I'm not able to reproduce the issue with characters not being saved when you exit the game. Please provide steps to reproduce the issue. It would be very helpful if you could use the format shown in the Issue Guidelines.
-steps to follow
-go to the character creator
-create a skin or import a custom
-closes minecraft
-open minecraft but no internet connection
-and the skin not saved
I experience this exact issue, and I think this is the same underlying issue as MCPE-53398, but many of the reports are not clear about whether internet is connected when trying to save or load a skin.
In the 1.14.20 hotfix opening Minecraft without internet connection now gives me an error message with "-9" as the detail. In the character creator it shows purchased and custom skins as "unable to download" with a button to try downloading again. If I edit a character and try to select a classic skin, the game will hang and has to be closed by pressing alt+F4 (Windows 10).
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
This ticket hasn't been updated for some time - is this still an issue in the latest version? If so, could you please add the latest affected version, or comment if this is no longer an issue.
Also, if there any further steps to reproduce the issue, please include them when possible.
This ticket will automatically reopen when you reply.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
This issue is now being tracked at
MCPE-59378.This is still an issue as of the 1.17.1 update for at least the Bedrock Switch version. 9/10 times, I open Minecraft and the character I've created is defaulted back to the Steve or Alex skin with no way to get it back other than remaking it by hand. This happens everytime the Switch is moved to the home screen or disconnects from the internet.
DJ Hawkins: Please create a new report, as this one is resolved as a duplicate and the issue tracked on the parent report (see my previous comment) was reported to be fixed in 1.16.