REALMS-2081Realms: Entire world experienced ~1hr Rollback
I just logged back into a Realm about 2hrs after I logged off, only to discover that my inventory & location had been rolled back by about 1hr-1hr 30m.
The owner of the Realm dint restore world from earlier backup, so I'm assuming the server decided to rollback on its own. Not entirely sure what caused this, however here is a screenshot I took before logging off & this incident occurring.
Due to this being a Survival Realm, I know none of the other invitees could've made the crater in the image, so I thought maybe the Realm crashed. To my surprise, I was able to place blocks along the inner part of the hole.
Environment
Windows 10 - Bedrock Edition
Linked Issues
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Created Issue:
Realms: Entire world experienced ~1hr Rollback
I just logged back into a Realm about 2hrs after I logged off, only to discover that my inventory & location had been rolled back by about 1hr-1hr 30m.
The owner of the Realm dint restore world from earlier backup, so I'm assuming the server decided to rollback on its own. Not entirely sure what caused this, however here is a screenshot I took before logging off & this incident occurring.
Due to this being a Survival Realm, I know none of the other invitees could've made the crater in the image, so I thought maybe the Realm crashed. To my surprise, I was able to place blocks along the inner part of the hole.
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duplicates
![[Helper] osfanbuff63](../../../data/avatars/users/94394.png){kind=small}
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
![[Mod] OcelotOnesie](../../../data/avatars/users/43220.png){kind=small}
Hi! We've been having the same issue frequently with one of our Bedrock Realms. Here's what we know:
- Backups Fail, we end up missing the most recent backup (<30 minutes ago)
- Server Crashes, it isn't immediately after the fail either. It waits a few minutes
- Closing Fails, since nobody can log in, I try to restart, only to have it fail too.
After this, a couple minutes pass by and we're back. Only rolled back to the most recent backup, which is almost an hour ago.
Before we posted this, we went searching for something similar to our issue, only to find REALMS-1330 which seems to be a much worse case than our own, and REALMS-2081 which looks to be more of a corruption issue. As far as we can tell, there's no evidence of such on our world.
Attached are some screen captures showing our missing backups. The crash happens a little after the time when the next backup should've been made.
If anyone wants to look at the Realm specifically, tell me where to send my information and I'll gladly help as best I can. Looking to get this fixed.
This sounds like what we've experienced on our Realm (Bedrock). We have missing chunks and people spawning either in the missing chunks or falling into the missing chunks AND we've had periods were we've had server roll backs of an hour or so. This happened twice in one day a couple of weeks ago.
Our realm is experiencing similar issues. Players are kicked and upon rejoining, the realm has been rolled back to an earlier time and the OP confirmed that the console view is missing a backup that should have been there.
Whatever is happening, this needs to be resolved. With the addition of that other bug that causes players to fall out of the world / missing chunks upon joining, it is imperative that the realm not be experiencing random rollbacks / backup failures that could place them into a dangerous joining situation.
Realms Team needs to get this stuff fixed ASAP.
This is a huge and incredibly annoying bug. I have been a 10 person realm owner for over half a year now, and this bug has been plaguing us in the past couple months.
General Realm Info:
This is a 10 person Realm
It was started march of this year
It has 23 members
There are alot of saves
The world size is ~450Mb
When and How does this happen?
Every couple hours, the realm will suddenly crash, causing issues for those in game as stated in origional post. However this crashing usualy takes place when someone joins the realm but only sometimes. When this happens, the screen (This may take a few moments) usualy is stuck and this can last for a long time. After a while the realm goes back "online" and players are able to join again, however the realm while be set from the last backup from the backup menu.
Why this is even worse
This issue is especialy bad, becasue the realm is mildly old, and large, which means it is maxed out on number of backups. This causes issues as the realm has to delete old world saves to create new ones (A feture not avalible to do manualy) so everytime the world backs up it has to delete an old one. Therefor the Realm trys to avoid this by only backing up every hour to 2 hours. This makes the issues VERY VERY BAD as every coulple hours an hour or 2 of progress is lost making the Realm unplayable and unable to make progress.
This issue needs to be solved as it is detremental to anyone effected and causes are unknown. Solutions could include manual realm backuping and built in chunck resetting (for unneeded areas) and old save deleting option. Please upvote this to raise awareness, and comment if you have a similar issue.
If mojang chooses to ingnore this huge issue that they are only making there potentialy exelent cross platform playing experiacne completly miseralbe and usless.
This is affecting 1.13 as well. I lost an hour of work, really demotivating.
Thank you for your report!
We're actually already tracking this issue at
REALMS-2393, so we will resolve and link this ticket as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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