Purchase succeeded but we couldn't create your realm right now. We will create your realm Asap check back later. It has been over a week and still the same message.
Purchase succeeded but we couldn't create your realm right now. We will create your realm Asap check back later. It has been over a week and still the same message.
I have logged out and in again, I have deleted MCPE, I have changed my region on my tablet, I have shut down and restarted.
It has been over a week and I still unable to make a realm.
1 log in and try to make a realm.
2.
3. ...
Environment
Put your operating system (Windows 7, Windows XP, OSX) and Java version if you know it here
Linked Issues
is duplicated by1
Attachments2
Created Issue:
Purchase succeeded but we couldn't create your realm right now. We will create your realm Asap check back later. It has been over a week and still the same message.
Purchase succeeded but we couldn't create your realm right now. We will create your realm Asap check back later. It has been over a week and still the same message.
I have logged out and in again, I have deleted MCPE, I have changed my region on my tablet, I have shut down and restarted.It has been over a week and I still unable to make a realm.
1 log in and try to make a realm.
2.
3. ...Environment
Put your operating system (Windows 7, Windows XP, OSX) and Java version if you know it here
Attachments1
![[Mod] CubeTheThird](../../../data/assets/gravatar/cubethethird.jpeg){kind=small}
MC-104501 → 
REALMS-78
David Marby![[Mojang] Nathan Adams](../../../data/assets/gravatar/dinnerbone.png){kind=small}
David Marby![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
![[Mojang] MissMarzenia (Aleksandra Zajac)](../../../data/assets/gravatar/missmarzenia.png){kind=small}
![[Mod] bemoty](../../../data/avatars/users/50554.png){kind=small}
is duplicated by
This is a technical support issue; this site is for bug reports only. For technical support please use the Mojang Support Center.
Hi thank you for getting back to me I was sent here by the mojang support centre they gave me this link via Twitter
can you advise?
Moving to REALMS, you may find help there.
Thank you very much I hope someone can help.
I have read on the forums by changing your region to a different you can access realms. I have tried changing the region to over 10 different countries I changed the time zones and also uninstalled the Xbox app as some have said that could be the link. None of these have worked and it is now a lot more than a week. I am reading more and more reports of this happening on both iOS and android.
Do you have an update for us?
It has been almost a month now should I cancel my monthly sub or will it be fixed in time?
You should contact Mojang at the support centre as I previously mentioned about this.
Hi I have and they have reassured me to come back here, they said they don't deal with bugs. Here are some of the messages
I'm afraid it's a known bug. The developers are looking into it. I'm afraid you'll have to wait until it's fixed. ^AÖ
Unfortunately, we don't have any details on the bug, and we don't have an ETA for a fix. ^AÖ
For technical help, please visit help.mojang.com/customer/porta…. ^PS
Unfortunately, this is known bug which the developers are looking at. Sadly, you'll need to wait. ^EA
Adrian Ö. replied:
Hi Mike,
That's a good question, but I'm afraid we currently don't have any specific details on exactly how it will be solved. We just know that you'll be compensated in some way.
Best regards,
Adrian
Mojang Support
Hi Mike,
Unfortunately, as mentioned, we don't have any information on this. It will get fixed as soon as possible.
Best regards,
Adrian
Mojang Support
Adrian Ö. replied:
Hi Mike,
I'm afraid this is known bug which the developers are looking at.
You can try to log fully out of your account and then back in again. Hopefully, this will solve your problem.
If it doesn't you will, unfortunately, have to wait until the developers fix the bug.
Could you please also provide us with the following information regarding your device so that we can forward your information to the developers?
1. What device are you using (iPhone, Samsung, LG, etc.)
2. What OS (operating system) are you using (iOS, Android, etc.)?
3. What version of the OS are you using?
Best regards,
Adrian
Mojang Support
I am very happy to say the iOS update that has just come out has allowed me to use realms. Thank you to all who were involved in sorting this out.
I am having exact same problem
plz help I have the same problem I cant create my realm it keep saying purchase suceeded but we couldnt create realm
It is some sort of billing problem. Apple cannot help you as it's a third party problem. Mojang support couldn't help me and kept asking me to contact other people.
I ended up getting a refund from Apple and after a month it finally sorted it self out.
However when it come to rolling subscription you might get the same problem again. My realm has expired although I have a monthly sub and I'm paid up until next month already. I have contacted Mojang and Apple n one will except responsiblity and no one seems to know how to help??????
I have reported as a bug and I got the message this is not a bug case closed lol.
Same here, please fix it
Realms have been out for quite some time now, this sort of problems shouldn't be happening anymore.
This is still happening in the current version.
This is NOT resolved, I am still encountering this problem
I totally agree this a real problem, the only way I have found around it is to cancel my subscription and start it all over again.
I have uninstalled and reinstalled the app but that didn't work.
I was told to report it as a bug by Mojang support.
Please update the affected versions if this bug is still occurring. We will reopen and investigate.
I'm having the same exact issue, and am receiving the same message. This is definitely not resolved...
Yea I guess mojang just doesnt care enough to fix this one. I have the problem as well but I'm not going to go through all this trouble to fix it they can just miss out on money. 🤷♂️
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account related issues, or issues with your specific Realm - please contact Customer Support directly, who will be able to advise you further.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
This is still very much an issue. I am beyond frustrated.
I am having this problem right now. I am on Windows10 1.16.10004.0