MCD-4685character lost with last update
After the last update, (halloween stuff), i lost my main character (more than 150 levels, a lot of unique gears, game completed several time) and the game lets me only create a new one.
Please fix the problem because i don't want to play the game with a new character and rebuild all my stuff from zero...
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Created Issue:
character lost with last update
After the last update, (halloween stuff), i lost my main character (more than 150 levels, a lot of unique gears, game completed several time) and the game lets me only create a new one.
Please fix the problem because i don't want to play the game with a new character and rebuild all my stuff from zero...
![[Mod] violine1101](../../../data/avatars/users/92858.png){kind=small}
Thank you for your report!
We're tracking this issue inMCD-1205, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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![[Mod] SPGoding](../../../data/avatars/users/44622.png){kind=small}
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
![[MCQA] Bartłomiej Słodkowski](../../../data/avatars/users/18941.svg){kind=small}
![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
Do you use the Launcher or Microsoft store variant?
Is there a .dat or .bak file at WIN-R > %HOMEPATH%\Saved Games\Mojang Studios\Dungeons > Enter > [Number folder] > Characters ?
If a file is shown there, does opening the file with notepad show lots of random characters or blank spaces?
Yes i check and there is the file you told me and it's full of random characters
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Is this still an issue in the latest version?
This ticket will automatically reopen when you reply.
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
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