Wrong Version of Downloaded World
18th Dec 2018 Unfortunately an important hotfix was needed for Nintendo Switch, meaning that Realms will also be updated to 1.8.1. (Changelog)
This means that while players on 1.8.0 and 1.8.1 will be able to join Realms and play together as normal, those players on 1.8.0 won't be able to play on downloaded Realm worlds until 1.8.1 (or higher) is released on all platforms. We intend to release an update for the other platforms, but at the moment it looks as though we won't be able to get the hotfix through certification and then released until after the holiday season, sorry for the inconvenience.
I have tried to download and access my world from my realm but as soon as I download my world from my realm I get the error message "file was saved in a newer version of the game and cannot be loaded". I can enter the realm just fine I just can't access my world after I have download it for when I am not at home. I did check the version of the game and it appeared to be correct.
Environment
Android, PC and Xbox
Linked Issues
is duplicated by13
MCPE-38830Downloaded Realm Worlds Don’t OpenDuplicateMCPE-38932A newer version of the game saved this realmDuplicateMCPE-38945A newer version of the game has saved this levelDuplicateMCPE-39453Downloaded Minecraft world won't loadDuplicateMCPE-39611Realm copys not working.DuplicateMCPE-39960Realm downloaded world won't loadDuplicateMCPE-40104A newer version of the game has saved this level.DuplicateMCPE-40255Crazy problem: a newer version of the game has saved this level. It cannot be loadedDuplicateMCPE-40378Error when starting realm world.DuplicateMCPE-40444Loading copy of realm.Duplicate
REALMS-1400Error message after downloading world from realmDuplicateREALMS-1404Error message after downloading world from realmDuplicateREALMS-1423Can't enter downloaded world from realmDuplicateAttachments1
![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
Created Issue:
Error message after downloading world from realm
I have tried to download and access my world from my realm but as soon as I download my world from my realm I get the error message "file was saved in a newer version of the game and cannot be loaded". I can enter the realm just fine I just can't access my world after I have download it for when I am not at home. I did check the version of the game and it appeared to be correct.
Environment
Android, PC and Xbox
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is duplicated by
is duplicated by
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Update on this issue:18th Dec 2018 Unfortunately an important hotfix was needed for Nintendo Switch, meaning that Realms will also be updated to 1.8.1. (Changelog)
This means that while players on 1.8.0 and 1.8.1 will be able to join Realms and play together as normal, those players on 1.8.0 won't be able to play on downloaded Realm worlds until 1.8.1 (or higher) is released on all platforms. We intend to release an update for the other platforms, but at the moment it looks as though we won't be able to get the hotfix through certification and then released until after the holiday season, sorry for the inconvenience.
I have tried to download and access my world from my realm but as soon as I download my world from my realm I get the error message "file was saved in a newer version of the game and cannot be loaded". I can enter the realm just fine I just can't access my world after I have download it for when I am not at home. I did check the version of the game and it appeared to be correct.
is duplicated by
relates to
is duplicated by
is duplicated by
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is duplicated by
is duplicated by
![[Mojang] Alexander Torstling](../../../data/avatars/users/27191.png){kind=small}
Error message after downloading world from realmWrong Version of Downloaded World
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is duplicated by
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![[Mojang] Adrian Östergård](../../../data/assets/gravatar/nighter.jpeg){kind=small}
Thank you for your report!
However, this issue has been closed as a Duplicate of REALMS-1399.
Please add a vote and any new information to the main ticket, which will be updated accordingly.
If you have not, you might like to make use of the search feature before making a new ticket, as it's likely that the issue has been reported already.
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Thank you for your report!
However, this issue has been closed as a Duplicate of REALMS-1399.
Please add a vote and any new information to the main ticket, which will be updated accordingly.
If you have not, you might like to make use of the search feature before making a new ticket, as it's likely that the issue has been reported already.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki
Thank you for your report!
However, this issue has been closed as a Duplicate of REALMS-1399.
Please add a vote and any new information to the main ticket, which will be updated accordingly.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki
Thank you for your report!
However, this issue has been closed as a Duplicate of REALMS-1399.
Please add a vote and any new information to the main ticket, which will be updated accordingly.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki
Thank you for your report!
However, this issue has been closed as a Duplicate of REALMS-1399.
Please add a vote and any new information to the main ticket, which will be updated accordingly.
If you have not, you might like to make use of the search feature before making a new ticket, as it's likely that the issue has been reported already.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki
Thank you for your report!
However, this issue has been closed as a Duplicate of REALMS-1399.
As mentioned in REALMS-1399, we're working on a solution for this currently. Your votes, additional information and observations are very useful, so if you can add them to the comments section of the parent issue it would be appreciated.
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Thank you for your report!
However, this issue is a Duplicate of REALMS-1399.
If you have additional information, please add it to that report.
Please search before reporting, as it's likely that one exists already.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki
For the issue with worlds downloaded from Realms not loading (“saved in a newer version” message), please see the updated note for REALMS-1399.
For the issue of respawning and dying in a different location (original world spawn) upon loading a world, please see MCPE-38374.
Thank you for your report!
However, this issue has been closed as a Duplicate of REALMS-1399.
Please add a vote and any new information to the main ticket, which will be updated accordingly.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Thank you for your report!
However, this issue has been closed as a Duplicate of REALMS-1399.
Please add a vote and any new information to the main ticket, which will be updated accordingly.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Thank you for your report!
However, this issue has been closed as a Duplicate of REALMS-1399.
Please add a vote and any new information to the main ticket, which will be updated accordingly.
If you have not, you might like to make use of the search feature before making a new ticket, as it's likely that the issue has been reported already.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Thank you for your report!
However, this issue has been closed as Cannot Reproduce.
We were unable to reproduce the problem you are describing in the latest version.
For the issue with downloaded Realm worlds, please see REALMS-1399.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Thank you for your report!
However, this issue is a Duplicate of REALMS-1399.
If you have additional information, please add it to that report.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki
Thank you for your report!
However, this issue is a Duplicate of REALMS-1399.
If you have additional information, please add it to that report.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki
Thank you for your report!
We're actually already tracking this issue at REALMS-1399, so we will resolve and link this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature, to see if the issue has already been mentioned.
Suggested search terms for JIRA desktop view: REALMS unresolved download* world* version
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I think this is likely to be the same as described at REALMS-1399 - it shouldn't affect the use of the Realm, it just means the downloads can't be opened in singleplayer due to a minor version difference; the actual downloaded worlds should be in tact, so you can still take manual backups if you need to.
Brenda Cee - Just a heads up that we have now resolved REALMS-1399, which should solve your issue. Version 1.8.1 is now rolling out to all platforms, meaning that worlds downloaded from Realms can be opened in single-player once again.
Realms can be transfered from Nintendo Switch to Windows 10 and Android but not back to the switch.
World transfers from Windows 10 to android and visa versa are working without problem.
I do not know if Xbox one has this issue or not.
Also this bug was said to be fixed in REALMS-1399 but I and several users on that comment section are running into this issue.
I am having this same issue. I can't open my downloaded realm on my computer, and I'm receiving the same message. I am using the BDCraft texture pack, on my realm, and I'm able to play on a downloaded version of a backup from a month ago. I've been able to load everything else, including going into the realm, and other worlds, so the issue does appear to only affect the downloaded realm.
Also having this exact same issue - please fix.
Same issue on Windows 10 1.7.0.
I have experienced this on Windows 10, Android, The Switch... Testing on Xbox one later
I'm having this issue consistently. Tried downloading realm and entering it as a world on Windows 10 and Nintendo Switch — both fail the exact same way.
Players on Windows 10 and Xbox One should be able to open downloaded worlds from Realms after the 1.7.1 update - we're still working on a solution for this problem on other platforms affected.
Same issue. Nintendo switch and pc. Good luck with the fix mega spud. Keep us posted.
This issue also happens when you try to enter a Beta world from a non-beta state, but that is obvious. Lots of things would be broken, and yea... you'd probably crash.
1.7.1 though, I've never experienced this problem, even with my expired realm that I download often.
Also having this problem on IOS.
I was able to download and play locally up until maybe a week and a half ago—possibly even 2 weeks, then this error message started showing up. Beta features are turned off.
same issu windows 10> android 8.1.
fix pls
My kids have this problem on all our iOS devices for the realm they have. Also we can't change any of the settings in the realm.
Still having this issue trying to download a Xbox One world and play a download on the Nintendo Switch.
This bug also effects marketplace maps, I downloaded dwarven mining company today and it said this
I'm experiencing this issue with my Samsung Galaxy Note 8 with Android 8.0. I can download my worlds from my Realms but cannot enter them once downloaded. This is very frustrating. You have fixed this for Xbox but not for Android please fix! I didn't pay for this not to be able to use it!
I just noticed that it has almost been a month since I was able to use/play Minecraft on my Note 8.... what's taking so long to fix this issue?
Same issue here as well no matter what device. I have several different iOS and Android devices. Playing the realm works, but downloading it to play always gives the same error message.
This, from the description of this bug: "Environment: Android, PC and Xbox"
Needs to be changed to include iOS and Nintendo Switch — all the Bedrock Edition platform it looks like.
Yup this is an issue on switch too. Is there an ETA on a fix? Have paid for the realm and the kids would like to continue their world off of the realm.
I found this bug on both my Android device and my Switch, also I loaded the world from Switch on Realms just before I downloaded it again.
Even though we've reported this issue and are complaining about this bug they do not seem to be too eager to fix this issue for mobile! I'm spending over $50 on Realms for my family and can't even use them on our mobile devices because of this blasted bug! What am I really paying for? I'm starting to get VERY frustrated and upset with this because I can't use what I am paying for! I might just cancel all my subscriptions - maybe then it will get their attention and will want to get this fixed expeditiously! I hope this gets their attention!
Same problem here on Android tablet. Any recent download of my realm will not open. Same error message. Everything is up to date, and I even uninstalled and reinstalled my game to see if that would help. The problem persists, even with a new install and a new download.
With my recent comment even that didn't even seem to get their attention. I am spending a LOT of money on subscriptions by these people for my family and they refuse to fix this. I am getting very upset about this and considering NOT renewing any of my family's subscriptions until this is resolved. I'm sorry to say they seem to be more interested in only computer or console to pay any attention to those that also use or play on mobile. They should worry about getting this issue resolved.
Unfortunately the reason this situation has arisen is because the Windows 10 and Xbox platforms needed a hotfix to address some serious issues. In doing so, it put the minor version numbers out (including Realms) meaning that players on version 1.7.0 wouldn't be able to play on worlds downloaded from Realms. This scenario isn't something decided arbitrarily, but in this case some serious bugs needed to be addressed promptly.
This minor version difference does not prevent players from joining Realms though, and players on both 1.7.0 and 1.7.1 are able to successfully connect to Realms.
As mentioned we are working on a solution to allow players on minor version differences to play together on downloaded Realm saves, and this fix is currently undergoing beta testing.
While we understand your frustration at certain game feature or mechanics not working as you would always like or expect, please remember that there is not always a simple fix that will resolve the issue immediately. Please be assured we are actively looking into a solution though.
For further discussion and community feedback please visit one of the following links:
Correct me if I'm wrong, but wouldn't the logical thing to do include creating a tiny little update for the rest of your platforms that does nothing but update the version numbers to maintain full compatibility?
So if they have no intention of fixing this in any reasonable time frame, give me a full refund and put a warning up on the store about what not to buy until this is fixed. Maybe I should just call my state attourney general about taking money with no intention of rendering the services agreed on.
For over a month I have the same problem and i'm obliged to continue paying for the realm if we want to play because it's impossible to play the game downloaded. Must i pay for keep my world until this is solved? really??
I can understand that such issue is not solved in a few days, but this problem lasts longer than a month.
its very unfortunate that only have interest on players from other platforms and don't solve this problem for all mobile users.
for sure my chose if i play or not, but don't comply with the service you provide its for sure not nice.
With the arrival of 1.8.0, all platforms should now be on the same version, and worlds downloaded from Realms should work once again. As the fix that allow worlds with a minor version mismatch to be played is currently still in beta testing (under 1.9.x), we can leave this ticket open as a point of reference until the fix is fully released in a stable update.
I am currently running version 1.8.0 on xbox one and as of today I can no longer download and open copies of my realm, I like to have a backup of my realm and as of this morning I get the error message posted above, when I use the same minecraft to download a copy of the realm I was just in I am unable to open the copy
I am running into the same issue on version 1.8.0. I created a world on the Nintendo Switch (v1.8.0) and transferred it to a realms server. Now if I download it on the windows 10 edition (v1.8.0) the above error is reported. This also occurs if I re-download it to the Switch.
Is the realms server's version out of sync with the console / win 10 versions?
This is a new problem for me... i am on v 1.8.0 playing on PC bedrock have same issue as above if I download my realm i am unable to play.... I had no problems with this until the 1.8.0 update
Yesterday everything was working fine with my downloaded worlds as I test a texture pack that I was working on.
Version of the downloaded world: 1.8.0.24
I uploaded the world to my realm with no issue. I went home and downloaded the world onto my laptop and I'm getting the "A newer version of the game has saved this level" message.
Version of the new downloaded world: 1.8.1.2
Now I can change the updated version number to the previous one but this is a horrible workaround.
it was working fine after new update, could download my world from realm and open it without problems. but now same message again "A newer version of the game has saved this level. It cannot be loaded"
ios version 1.8.0
Hey everyone. This problem currently happens when launches happen at different times on different platforms due to different store procedures and such. We have a better and more permanent solution in the pipeline, which will stop this from happening altogether. But that fix will earliest be out next update. In the meantime, we are trying to keep these out-of-synch problem to a minimum. So expect this to happen for a couple of days around updates until the long-term fix is in. We realise that this is a major inconvenience and are working on fixing this ASAP.
I have a work around IF you want to risk your save in the meantime. All you have to do is edit the version value:
https://imgur.com/a/wJhrDpN
@Shawn Royal This works if the disk format is compatible between releases. Feel free to try it if you make a backup. But it might break if the format has actually changed. That doesn't usually happen with minor updates, but it might.
What we are doing in the permanent solution is to version the disk format separately. That would allow different versions of the game to load the same disk data as long as the disk format is compatible.
Understandable, I was just merely providing a workaround until the issue has been resolved. It's helped me at least for the time being.
You know, I really hate it when people down the creators and devs of a game for coding bugs. Try it..... you put one single period out of place among BILLIONS of lines of code and a whole system can crash... Boyd, you said it yourself. millions of people are playing this game....... do you really think that things wont go wrong. I think we should count our blessed stars that the game works better than I've seen a game work in 20 years! The bugs they have in minecraft, are addressed immediately(within weeks). Once there cleaned.... They don't come back. Mojang/microsoft has always done a fantastic job. To Mojang... love you guys please don't let the haters get you down. WE STILL LOVE YOU!!!
Will this be resolved soon. Waiting for the fix so I can increase my realm to a 10 player.
Matthew Slattery - Just to reiterate, the issue is purely related to downloaded Realm worlds, which currently can't be opened in single player due to the minor version difference.
Players on both 1.8.0 and 1.8.1 can still join and play on Realms together, and you can still download and upload world saves.
Thanks, I realized that earlier today. I started a new 10 player realm and imported the save file that I wasn't able to open. All set!!
Version 1.8.1 is now rolling out to all other platforms, meaning that worlds downloaded from Realms can be opened in single-player once again.
So are we going to go through this every time there is a version number change, or is that bug gone for good?
How long is it "fixed" for this time?
I'm playing on 1.9.0 on both mcpe and switch and I still have the same problem. I cant open the world saved from mcpe on my switch
I was able to use this program https://www.universalminecrafteditor.com/ to change the MinimumCompatibleClientVersion to 1, 9, 0, 0 in order to load my mcpe worlds onto my modded switch. As long as you have a computer and a way to load external worlds onto your console, you are able to use this workaround.
I'm having the same problem on my xbox 1. My son was having trouble joining me on our world. So I uninstalled the game and reinstalled it. Now I get A newer version of the game has saved this level. It cannot be loaded. Unable to connect to world. Please help.
Im having this issue, when trying to move any worlds to my xbox one x, i used my android tablet (bedrock version 1.10.0) to load my custom texture pack, as i cant do it on my xbox, then uploaded to my realm, downloaded to my xbox (bedrock version 1.10.0) and im getting the newer version has saved message, how unless the realm is a newer version ????, either way this is a big issue.
It looks like the problem has been solved, I can now download and access my realm worlds