WEB-3116"Learn more about saved cards here" link on https://www.minecraft.net/en-us/profile/billing-info redirects to support homepage
Steps to reproduce:
- Go to https://www.minecraft.net/en-us/profile/billing-info
- Click "Learn more about saved cards here" (which links to https://help.mojang.com/customer/portal/articles/1168829)
Expected Result:
You should be redirected to a support page explaining saved cards.
Actual Result:
As the link is invalid, you are redirected to the support homepage.
Video of the issue which I spent way too long making: https://youtu.be/43MAHJ4kCHs
Linked Issues
NormalCreated Issue:
"Learn more about saved cards here" link on https://www.minecraft.net/en-us/profile/billing-info redirects to support homepage
Steps to reproduce:
- Go to https://www.minecraft.net/en-us/profile/billing-info
- Click "Learn more about saved cards here" (which links to https://help.mojang.com/customer/portal/articles/1168829)
Expected Result:
You should be redirected to a support page explaining saved cards.
Actual Result:
As the link is invalid, you are redirected to the support homepage.
![[Mod] Greymagic27](../../../data/avatars/users/92875.png){kind=small}
![[Mojang] Web Team](../../../data/avatars/users/10122.svg){kind=small}
[Mojang] Web TeamSteps to reproduce:
- Go to https://www.minecraft.net/en-us/profile/billing-info
- Click "Learn more about saved cards here" (which links to https://help.mojang.com/customer/portal/articles/1168829)
Expected Result:
You should be redirected to a support page explaining saved cards.
Actual Result:
As the link is invalid, you are redirected to the support homepage.
Video which I spent way too long making: https://youtu.be/43MAHJ4kCHs
Steps to reproduce:
- Go to https://www.minecraft.net/en-us/profile/billing-info
- Click "Learn more about saved cards here" (which links to https://help.mojang.com/customer/portal/articles/1168829)
Expected Result:
You should be redirected to a support page explaining saved cards.
Actual Result:
As the link is invalid, you are redirected to the support homepage.
Video of the issue which I spent way too long making: https://youtu.be/43MAHJ4kCHs
![[Mod] Asteraoth](../../../data/avatars/users/92886.png){kind=small}
relates to
![[Mod] markderickson](../../../data/avatars/users/18946.svg){kind=small}
[Mojang] Web TeamLast checked: April 14, 2022
The bug
On the page https://www.minecraft.net/en-us/profile/skin, there is a note that tells the user that this only for changing the Java Edition skin. However, the note includes a link (https://help.mojang.com/customer/portal/articles/979200?ref=profile) that brings the user to the help article homepage.
Additionally, this same broken link can be found in the paragraph right after this note.
Note
Relates to WEB-3116 and WEB-5480.
Video
Video of this occurring: https://youtu.be/mByaARBmJuU
This has been fixed – the link now directs the user to a help article.