WEB-5480Link to skins help article on profile page is broken.
On https://www.minecraft.net/en-us/msaprofile/mygames/editskin, underneath the skin chooser, is a paragraph that says "Do you wonder HOW you give your character a unique texture? Create your own skin or find ready-made skins on the internet! Check out this help article for more information."
This "help article" goes to https://help.minecraft.net/hc/en-us which isn't a help article. It should possibly go to https://help.minecraft.net/hc/en-us/articles/4408894664461-Minecraft-Java-Edition-Skins instead.
Linked Issues
MCL-23139Attachments1
NormalCreated Issue:
Link to skins help article on profile page is broken.
On https://www.minecraft.net/en-us/profile/skin, underneath the skin chooser, is a paragraph that says "Do you wonder HOW you give your character a unique texture? Create your own skin or find ready-made skins on the internet! Check out this help article for more information." "This help article" goes to https://help.mojang.com/customer/portal/articles/979200?ref=profile which is no longer a valid help article. It should possibly go to https://help.minecraft.net/hc/en-us/articles/4408894664461-Minecraft-Java-Edition-Skins instead.
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[Mojang] Web TeamOn https://www.minecraft.net/en-us/profile/skin , underneath the skin chooser, is a paragraph that says "Do you wonder HOW you give your character a unique texture? Create your own skin or find ready-made skins on the internet! Check out this help article for more information." "This help article" goes to https://help.mojang.com/customer/portal/articles/979200?ref=profile which is no longer a valid help article. It should possibly go to https://help.minecraft.net/hc/en-us/articles/4408894664461-Minecraft-Java-Edition-Skins instead.
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relates to
On https://www.minecraft.net/en-us/profile/skin , underneath the skin chooser, is a paragraph that says "Do you wonder HOW you give your character a unique texture? Create your own skin or find ready-made skins on the internet! Check out this help article for more information." "This help article" goes to https://help.m
ojang.com/customer/portal/articles/979200?ref=profilewhich isno longer a validhelp article. It should possibly go to https://help.minecraft.net/hc/en-us/articles/4408894664461-Minecraft-Java-Edition-Skins instead.On https://www.minecraft.net/en-us/msaprofile/mygames/editskin , underneath the skin chooser, is a paragraph that says "Do you wonder HOW you give your character a unique texture? Create your own skin or find ready-made skins on the internet! Check out [this help articlehttps://help.minecraft.net/hc/en-us] for more information." "This help article" goes to https://help.minecraft.net/hc/en-us which isn't a help article. It should possibly go to https://help.minecraft.net/hc/en-us/articles/4408894664461-Minecraft-Java-Edition-Skins instead.
On https://www.minecraft.net/en-us/msaprofile/mygames/editskin , underneath the skin chooser, is a paragraph that says "Do you wonder HOW you give your character a unique texture? Create your own skin or find ready-made skins on the internet! Check out
[this help articlehttps://help.minecraft.net/hc/en-us]for more information." "This help article" goes to https://help.minecraft.net/hc/en-us which isn't a help article. It should possibly go to https://help.minecraft.net/hc/en-us/articles/4408894664461-Minecraft-Java-Edition-Skins instead.
On https://www.minecraft.net/en-us/msaprofile/mygames/editskin , underneath the skin chooser, is a paragraph that says "Do you wonder HOW you give your character a unique texture? Create your own skin or find ready-made skins on the internet! Check out this help article for more information." "This help article" goes to https://help.minecraft.net/hc/en-us which isn't a help article. It should possibly go to https://help.minecraft.net/hc/en-us/articles/4408894664461-Minecraft-Java-Edition-Skins instead.
On https://www.minecraft.net/en-us/msaprofile/mygames/editskin , underneath the skin chooser, is a paragraph that says "Do you wonder HOW you give your character a unique texture? Create your own skin or find ready-made skins on the internet! Check out this help article
for more information.""This help article" goes to https://help.minecraft.net/hc/en-us which isn't a help article. It should possibly go to https://help.minecraft.net/hc/en-us/articles/4408894664461-Minecraft-Java-Edition-Skins instead.On https://www.minecraft.net/en-us/msaprofile/mygames/editskin , underneath the skin chooser, is a paragraph that says " Do you wonder HOW you give your character a unique texture? Create your own skin or find ready-made skins on the internet! Check out this help article for more information. " This "help article" goes to https://help.minecraft.net/hc/en-us which isn't a help article. It should possibly go to https://help.minecraft.net/hc/en-us/articles/4408894664461-Minecraft-Java-Edition-Skins instead.
On https://www.minecraft.net/en-us/msaprofile/mygames/editskin , underneath the skin chooser, is a paragraph that says " Do you wonder HOW you give your character a unique texture? Create your own skin or find ready-made skins on the internet! Check out this help article for more information.
"This "help article" goes to https://help.minecraft.net/hc/en-us which isn't a help article. It should possibly go to https://help.minecraft.net/hc/en-us/articles/4408894664461-Minecraft-Java-Edition-Skins instead.On https://www.minecraft.net/en-us/msaprofile/mygames/editskin , underneath the skin chooser, is a paragraph that says " Do you wonder HOW you give your character a unique texture? Create your own skin or find ready-made skins on the internet! Check out this help article for more information. "
This "help article" goes to https://help.minecraft.net/hc/en-us which isn't a help article. It should possibly go to https://help.minecraft.net/hc/en-us/articles/4408894664461-Minecraft-Java-Edition-Skins instead.
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relates to
screenshot-1.png[Mojang] Web TeamLast checked: April 14, 2022
The bug
On the page https://www.minecraft.net/en-us/profile/skin, there is a note that tells the user that this only for changing the Java Edition skin. However, the note includes a link (https://help.mojang.com/customer/portal/articles/979200?ref=profile) that brings the user to the help article homepage.
Additionally, this same broken link can be found in the paragraph right after this note.
Note
Relates to WEB-3116 and WEB-5480.
Video
Video of this occurring: https://youtu.be/mByaARBmJuU
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Discovered while testing MCL-23116 and MC-260740; relates to WEB-5480.
The Bug:
Java Edition Skin page tooltip link to get help on how to create skins (https://aka.ms/mcskinedithelp?ref=launcher) sends a status of 301 Moved Permanently.
Steps to Reproduce:
- Open the launcher and go to the Minecraft: Java Edition tab.
- Go to the Skins page and click on "New skin".
- Click the question mark next to "SKIN FILE". This will open the tooltip.
- Click on "this help article" link.
→ 
The redirect to https://help.minecraft.net/hc/articles/4408894664461-Minecraft-Java-Edition-Skins?ref=launcher&ref=launcher ends on a https://help.minecraft.net/hc/en-us/notfound page.
Observed Behavior:
The clicked link returns an invalid page, leading to a 404 error.
Expected Behavior:
The clicked link returns a valid page (https://help.minecraft.net/hc/en-us/articles/4408894664461-Minecraft-Java-Edition-Skins).
This issue still persists though the menu itself has been changed. For some reason the link you said would be good to add was added but to the "For more information, check this handy help article" link.