William Proffitt
- Welshdevilxd28
- welshdevilxd28
- Europe/Stockholm
- Yes
- No
1 issues
Key
Summary
Status
Reporter
Assignee
Created
MCPE-47761
Added Attachments:
Added Attachments:
Added Attachments:
Screenshot_20190630-105250_Samsung Internet.jpg
Added Attachments:
William Proffitt: I don't know what the saved data includes. Does it include files other than worlds? If so, it might include the global settings file, which could explain why some people are affected and others aren't. Or, if it includes marketplace cached files, that could be the problem. (The marketplace cache files have caused performance issues on other platforms. If you spend a lot of time browsing the marketplace, they build up and cause slowdowns in the menus. They haven't been known to affect gameplay before, but you never know.)
I can confirm this bug. On the nintendo switch platform we are getting spikes in low frame rates. Also slower loading
I agree
I have the same issue, i am paying for a realm for others and i cannot play the game myself.
Ok so i have been playing with this bug for weeks and have noticed a few things. Lag spikes occurr more regularly when a player has an effect (turtle helmet effect or conduit/beacon effect). Also when i have a cluttered inventory including a couple of shulkers i get lag spikes more often. Also changing the game settings to the minimum has little to no change on the lag spikes. Audio and game loading is slow and stuttery. Id like to suggest switch users get some compensation for this if possible. Gd luck with the repair.
Hi lars, i believe "ali" isnt involved with customer care. We are entitled to refunds we just need to do it on the right platform. Good luck
Performance has improved slightly while opening and closing chests or any inventory but when it comes to general gameplay its at times unplayable.
I can confirm the fps greatly reduces depending on the the number of entities colliding or on the ground. I noticed this in the end dimension and recreated it by spawning many guardians and also mining with haste
I have found a solution to get smooth fps.. I guess you already know but incase you dont . I created a new nintendo account which does not link to my windows live account and started to play in offline mode with flawless gameplay. I have spoken to developers on discord and they are working on it. Thank you helen angel...
There are still fps issues for online multiplayer .(realms) offline seems.to run fine
I can confirm we r going to have to wait till1.12. I asked the question on discord
Hi rob i know how it feels. Im in the same boat. If you do stop paying for your realm send me your gamertag and you can join my realm. Mature players no griefers. Has a discord server. I found i get lag spikes during game chat on switch
Well you are welcome anytime . My gamertag is welshdevilxd . Also @audrick we do need some feedback as we are paying monthly and have purchased content. If nintendo switches arent viable to play realms we deserve some feedback. As far as we are concerned this section has become a forum for frustrated switch users which we all understand isnt helpful. Again give us feedback directly from the developers on this bug fix.
Before i forget i get two types of lag spikes one is where the world around me freezes but i can move around frozen entities, the other is everything freezes including the player. I have screenshots and video footage which may help
Apologies auldrick. Keep it the good work. (Sincerely mean that) . Another point to add. I went into the nether to explore and i noticed atleast 25 ghasts and atleast 200 zombie pigman which had spawned naturally . I do mean 200. I have screenshots. That amount of mobs causes lag on switch . I used /kill command to restore fps but as they respawn naturally i expect it again. Maybe mob caps are broken?
I have noticed better gameplay and better frame rates when chat is muted . Maybe these regular fps issues occur because of a bug with chat??? I notice there is another bug with chat (spam instructions of how to use chat).
Do some testing and let me know how you get on.
Id like to ask switch users to try playing realms with muted chat and see if theres an improvement in gameplay. Id like to know if this is the cause of our frame rate issues. Thankyou ,
Nah theres a definite relation . With chat muted i get smooth framerates for long periods and when i switch it back i get powerpoint presentation style freezes seconds and minutes apart. Also its easily recreated everytime im playing. The sample size ive used is hours of gameplay. I play on realms .
Spam in chat definitely causes lag spikes im guessing you guys play single player.
Fps issues are much worse on realms than single player. I can confirm its fine on other devices . (To rule out a problem at my end) . Ive spent hundreds of hours testing on single player and realms and have spotted other bugs in the process. Console edition and java were more stable versions hopefully the developers can bring back that performance stability.
I suggest you join another realm and see if you get the same results. I have a realm also and its also unplayable in the same manner as yours. After joining a friends realm the FPS is improved but still not stable. I have also been told by Helen Angel this issue should be resolved in this upcoming update. I feel your frustration lets wait and see what happens after 1.12.
Hi all nintendo switch users. Is anyone having issues signing into windows live on your switches? Ive reported the bug and a few people have the same issue . Just wondered if we all do ?
Nat : A . Download speed . 40.6 mps . Upload speed. 4.2 mps. 2 days of not being able to sign in after the store update.
I followed tylers instructions step by step. Sadly i lost my worlds but on the bright side i have my realms world back and the FPS issues were almost unnoticeable. Audrick is there a location i can email customer support without it taking them months to respond?
Potential fix .
Firstly Upload your game save to the cloud.
Secondly delete your saved data for minecraft.
Thirdly delete the game and redownload the game .
In theory you will be able to sign into your windows accounts for cross platform play. Your single player worlds will be secure in the cloud. Id suggest not to recover those maps until this bug is fixed unless you want to risk having no access to crossplatform play .
My personal experience of this fixes my FPS and log in issues. I tested my fps in the end while fighting the dragon, this was not really viable before it was a very noticeable change.
Audrick apologies i will stick to bug chat only . Gd work on your fast proffessional responses . Any complaints i have will go directly to mojang customer support. I advise others to do the same.
Hi thomas, i am able to log in now. To fix this issue i first uploaded my game saves to the cloud. Deleted my game save for minecraft in system settings, then deleted the game entirely.
I then redownloaded minecraft via the eshop and i was then able to play crossplatform on my windows account. I havent recovered my game saves yet until i know this bug is fixed.
I agree with stephen henderson. I have fixed this issue by deleting the game and all game save data . I have fixed the log in issue and the fps and freeze issue. But i stick only to realms and a basic texture pack. Id rather not recreate the issue
The save data includes everything from skins, texture packs and world saves. Ive been playing for hours now with 60 FPS (Smooth as ive ever seen it). Also id like to mention ive done this fix with 6 accounts and 1 out of the 6 did return to crashes and fps issues. I cannot say why it did for sure but at a guess he redownloaded his purchases from the marketplace .
I have the same issue across many of my textures. Lit redstone lamps appear on sandstone blocks, my grass looks weird and at certain distances carpets appear amiss also..
This has been happening since they added the skin update for me.... I assumed they new about this and are going to patch it. Im suprised they havent fixed it or reverted it to the working system.
I am having the same issue. Ive also emailed the support team and they have responded with sorry we are back logged.. i cant play any of my textures or map packs. All purchased . No way to get real contact with customer services. If you want your money back you have to do it the long winded way.
From my pictures you will see im connected to my microsoft account yet i cannot access my purchases. I believe theres a connection issue with my account and the market place as to log in i have to do it manually everytime.