"Failed to load character" on Bedrock and Minecraft Earth
Issue with the character creator on bedrock and minecraft earth, when selecting a custom character there is the error message "Failed to load character" with the number of the character following the message, e.g. "Failed to load character 1", the character then can't be used.
Linked Issues
is duplicated by97
BDS-7399When I choose my skin the game stops and says "character 5 failed to load"DuplicateBDS-7737SkinsDuplicate
MCPE-56058unable to load character 2DuplicateMCPE-56081Failed to load character 4DuplicateMCPE-56241Character creator won't loadDuplicateMCPE-57665Pressing the Reload button fails to load characterDuplicateMCPE-57902Charecter creator wont loadDuplicateMCPE-58062Character creator skins not loadingDuplicateMCPE-58252Failed to load character 1 DuplicateMCPE-59139Failed To Load Character DuplicateMCPE-59178Character skins made yesterday deleted & numerous character creator assets gone on login - 1.14.9DuplicateMCPE-60022Skins won't loadDuplicateMCPE-60457The custom skin not chargeDuplicateMCPE-60564Glitched Character SystemDuplicateMCPE-60931Characters vanishing bugDuplicateMCPE-61144SkinsDuplicateMCPE-61359skins are failing to loadDuplicateMCPE-61932Failed To Load CharacterDuplicateMCPE-62002Character Creator bugDuplicateMCPE-62536Custom Characters Will Not Load and/or SaveDuplicateMCPE-64749When you open the character creator then you'll say failed to load character blankDuplicateMCPE-66556after startup message pop up saying "failed to load character 2"DuplicateMCPE-68223My skins are not loadingDuplicateMCPE-68709Skins not loading when Minecraft is started.DuplicateMCPE-70603Not loading created charactersDuplicateMCPE-71437Failed to Load Character 1DuplicateMCPE-72491BugDuplicateMCPE-73886Character skins do not load.DuplicateMCPE-74437Characters cannot be loaded DuplicateMCPE-75018Character creator All steve/alex skin repeatedlyDuplicateMCPE-75202my skins do not always saveDuplicateMCPE-78263Skins gone all wrong!!DuplicateMCPE-78788My characters fail to load. It fall back to default mode. DuplicateMCPE-79604Loading charactersDuplicateMCPE-79751Sometimes login creates lag for character creatorDuplicateMCPE-80656Skins keep failing to load DuplicateMCPE-80769Fail to load charactersDuplicateMCPE-81394Everyday when open game!DuplicateMCPE-82241Character not loadingDuplicateMCPE-82810I can't use any of my skins except steveDuplicateMCPE-84193Unable to load characterDuplicateMCPE-84439Minecraft SkinsDuplicateMCPE-84733failed to load character 3DuplicateMCPE-84758Skin Editor Failed to Reload CharacterDuplicateMCPE-85786Skin won't loadDuplicateMCPE-87635Bedrock edition can randomly delete custom charactersDuplicateMCPE-87836My skins wont load, it says skin 1dailed to load or summing like dat. For all my skins.DuplicateMCPE-88145Ps4 custom skins not loading on singleplayer worldDuplicateMCPE-88160Loading skin charactersDuplicateMCPE-89311Skins fail to loadDuplicateMCPE-89805Skins Not LoadingDuplicateMCPE-89877Character 1 skin failed to loadDuplicateMCPE-90063SkinsDuplicateMCPE-90129SkinsDuplicateMCPE-90691character skins failing to loadDuplicateMCPE-91202My custom skins wont load and it wont let me choose a skin from one of my bought skin packs from the marketplace. Its constantly loadingDuplicateMCPE-91314The minecraft characters/skins aren't loadingDuplicateMCPE-91368Fail to load Character 1DuplicateMCPE-91605Skin not reloadingDuplicateMCPE-92382Character 1 has still fail to loadDuplicateMCPE-92893Skin keeps resetting nearly every time I launch minecraftDuplicateMCPE-92902Somtimes the game will fail to load owned cosmetics like skins or capesDuplicateMCPE-93340Problems about skins in character creatorDuplicateMCPE-93534Never loads skins in character creatorDuplicateMCPE-93705My skin does not load on PS4DuplicateMCPE-94042Skins won't appear for me on profile page.DuplicateMCPE-94507Getting error cant load Character skinDuplicateMCPE-96040Minecraft Failed to Load CharacterDuplicateMCPE-96504Skins fail to loadDuplicateMCPE-98515Failed to load a characterDuplicateMCPE-99097Skins wont load no matter what i doDuplicateMCPE-99254Profiles not loadingDuplicateMCPE-100492I cant use my skins it always says failed to load characterDuplicateMCPE-100500Failed to load character DuplicateMCPE-101020Can't load skins DuplicateMCPE-101255Characters are not loading on PS4DuplicateMCPE-101364I can't get my skin anymore it says reloud and when I click it it says failed.DuplicateMCPE-102060None of my skins will load and this happens to all slots.DuplicateMCPE-103239Character reloadDuplicateMCPE-104558Skins can’t reloadDuplicateMCPE-104610Minecraft Skins Not Loading...DuplicateMCPE-107138Loading CharacterDuplicateMCPE-108943Unable to load character occurring more on PS4 than any other platform.DuplicateMCPE-111395The skin doesn't load even with internet connectionDuplicateMCPE-111517Failure to load character DuplicateMCPE-113247Custom skins using Alex base not loadingDuplicateMCPE-115658Profile skin not loading DuplicateMCPE-115941Profile not loading DuplicateMCPE-118293My skins will not load in and let me pick one out even though I bought itDuplicateMCPE-123343My custom skins are all failing to load and I can't seem to create more custom skins. DuplicateMCPE-131780Custom skins do not loadDuplicateMCPE-132658SkinDuplicateMCPE-133513skins do not appear to select.DuplicateMCPE-134309When ever I make a skin in skin creator it does not save on Ps4 Minecraft Bedrock EditionDuplicateMCPE-136348showing failed to log into character 4DuplicateMCPE-137650PS4 skin issueDuplicateMCPE-159508Failed To Load CharacterDuplicateAttachments17
- Fixed
Dylan Yeates- 113
- 57
- Confirmed
- 548730
- Multiple
1.16.100.56 Beta - 1.17.2 Hotfix
1.16.100.56 Beta 1.16.20.54 Beta 1.16.20.52 Beta 1.16.20.50 Beta 1.16.0.68 Beta 1.16.0.63 Beta 1.16.0.53 Beta 1.13.1 1.14.1 Hotfix 1.13.0 1.14.0 1.14.30 Hotfix 1.14.60 Hotfix 1.16.0 1.16.1 1.16.10 1.16.20 1.16.50 Hotfix (iOS) 1.16.40 Hotfix 1.16.61 (PS4) 1.16.100 1.16.201 Hotfix 1.16.210 1.17.0 1.17.2 Hotfix- 1.17.10 1.16.0.63 Beta 1.16.0.61 Beta
Created Issue:
"Failed to load character" on Bedrock and Minecraft Earth
Issue with the character creator on bedrock and minecraft earth, when selecting a custom character there is the error message "Failed to load character" with the number of the character following the message, e.g. "Failed to load character 1", the character then can't be used.
Attachments1
[^Minecraft 2019-11-06 12-57-37.mp4]
Same for me
![[Mod] OcelotOnesie](../../../data/avatars/users/43220.png){kind=small}
![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
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MCPE-66630
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![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
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"Failed to load character 5"
just had this happen last night and nothing seems to work .
reboot = nope
reload = nope
switch character (L1 or R1) = nope
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![[Mod] Greymagic27](../../../data/avatars/users/92875.png){kind=small}
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![[MCPE Mod] Celesian](../../../data/avatars/users/81635.png){kind=small}
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![[Mod] markderickson](../../../data/avatars/users/18946.svg){kind=small}
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Thank you for your report!
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Thank you for your report!
We're actually already tracking this issue at MCPE-55968, so I resolved and linked this ticket as a duplicate.
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Thank you for your report!
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This comment was meant for the other issue...
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Thank you for your report!
We're actually already tracking this issue at MCPE-55968, so I will resolve and link this ticket as a duplicate.
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Does MCPE-55968 describe your issue?
![[Mod] GoldenHelmet](../../../data/avatars/users/18951.svg){kind=small}
Thank you for your report!
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Thank you for your report!
We're tracking this issue in MCPE-55968, so this ticket is being resolved and linked as a duplicate.
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Thank you for your report!
We're tracking this issue in MCPE-55968, so this ticket is being resolved and linked as a duplicate.
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Thank you for your report!
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Thank you for your report!
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![[Mod] Jarl-Penguin](../../../data/avatars/users/92849.png){kind=small}
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However, this issue is Invalid.
Please put only one bug report in each ticket. It is very difficult to keep track of bugs when they are not in their own tickets, and it is easier for you to make multiple tickets than for the mods to separate them.
These issues have already been reported at MCPE-55968 and MCPE-58464.
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![[MCQA] Kinga Izdebska](../../../data/avatars/users/18949.svg){kind=small}
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Summary:
Cloned MCPE-55968 to log a new occurrence of Character Creator profiles not loading in correctly.
Steps taken from this comment:
Making a character on a different platform such as Android then reopening the same one on Windows 10 does not load at all and vice versa. I don't know how to force it to load since the Edit button becomes greyed out instead, only the delete character button is available.
Steps to Reproduce:
- Obtain and equip a new character creator item (from the new years celebration, for instance)
- Exit the game
- Load Minecraft on a separate device, and sign in with the same MSA
- Open the Character Creator and observe the character that you edited in step 1
Observed Results:
The character fails to load.
Expected Results:
The characters should sync correctly.
Screenshots/Videos attached: Yes
Notes:
Potential workaround - open the character creator to view all of the applied character creator content that was applied in step one. This appears to cache the content and allows the profile to load.
![[MCQA] Justyna Oleś](../../../data/avatars/users/18934.svg){kind=small}
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Same for me.
Version 1.13, on Android Mobile.
Same for me.
1.13.0 on Windows 10 Edition
Minecraft 2019-11-06 15-50-02.mp4
I've having this too, on beta 1.14.1.2 for Windows 10. It happens whenever I play the game offline (when I play offline on my Android tablet, which has 1.13.1 installed, my character loads fine).
It's annoying, because I really like the design I made and the Android version has clunkier controls.
For me it was #3. Twice
Same here on Windows 10, Failed to load character 5. However all my customized skins won't load.
Same thing happens to me on the new bedrock edition on PlayStation 4
Bedrock edition on Nintendo Switch daily player, the custom characters ie character creator wont load any of my characters with items purchased from the store as well as default pack skins. When logging in/ launching a new game game I always get " failed to load character 1-5" and forced me to re make all my characters each time, very frustrating. Please fix. Bedrock Edition 1.14.1
Just started getting this today, too, on Windows 10, and I don't seem to be able to re-download my purchased skins.
Same on PS4. Won't load any custom of purchased skins. Skins should be local on device and only need connection to either update skin (user option) or download saved skin from previous upload (again, user option). Skins should never be dependant on connectivity. Skins should be physically on the device SDD or HDD and always accessed FIRST by the game, then only updated at User Authorization.
*no custom or purchased skins.. PS4 1.14.1 (TU2. 01).
Same I lost my level 15 and in game purchases on iPhone. I doubt I’ll have any luck but how do file a support ticket? Is there any updates
Same for me on PS4. I swear this update is driving me insane! XD It’s so frustrating too because I’ve spent money on tokens for the skins and when they fail to load, I can’t use them!
Im a player in Minecraft Bedrock (Switch version 1.14.1) and every time i log onto my account, i consistently get errors of both my minecoins refusing to load (shows at 0 every time) and not a single one of my custom characters loading. 1-5 fail to load, and upon reloading, they default to Alex or Steve and i cant change or customize anything about them
Same for me but only character slot 1
I play on the nintendo switch
This may be an issue with your specific account or billing, in which case you will need to contact Mojang Customer Support directly.
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I must also add that in addition to Windows 10, the Switch has this issue for me too.
i have tried contacting mojang support but they arent responding. Also it seem that its happening in all platforms.
My characters are not loading what's the problem
This has been happening since they added the skin update for me.... I assumed they new about this and are going to patch it. Im suprised they havent fixed it or reverted it to the working system.
For me I have had this issue with only one character (no.3) I don't know what's wrong with this specific character, either its one of the clothing pieces I'm using or the fact I'm hiding an Afro under A headscarf
Have this issue on ps4. Spent half an hour creating my daughters custom looking character, then restarted the game it was all lost. I constantly get notifications at the top of the screen when the game starts that says "Failed to load character X" (roughly like that).
Ran into this issue today, v1.14.30 on Android. It appears to be a problem with loading from the Mojang servers as part of the login process. When you first bring up Minecraft, it logs in to your game console account (Nintendo, Sony etc.) then the Microsoft account, then I am guessing it uses that information to pull your data from Mojang, or perhaps just strait from Microsoft. Anyway, you can see if you watch closely, that the login process is 2 step on Android. On the second step, the download from where ever step, is where the problem occurs.
Symptoms include:
1) Saved characters failing to load.
2) Cannot access purchased skins/packs.
3) If you go into the store to re download your skins/packs, they do not show up in the preview windows (upper right corner of the skin/pack description window)
4) If you click "Edit Character" followed by either "Owned" or "Purchasable" you get an endless loading bar wavy thing.
5) You can sometimes get the chars to individuallly "reload" on the character select screen, but it seems glitchy. Char 3 would not load no matter what. Selecting a reloaded character would not always show up when you exited out of the selection screen (selecting it)
6) Deleting all chars to try and rebuild them does NOT work. Things will still be glitchy, but now with your newly built chars!!!
Short solution: I did find that rebooting my phone made things start working again. Just closing Minecraft all the way did NOT help on Android.
I am also having the same issue on my Switch. I also can't access skins I own when I am not connected to the internet.
I can add to the issue, with some potentially helpful observations.
I first experienced this issue on my Toshiba laptop running widows 10 with Intel processor / 4GB RAM. I had two issues with this laptop.
Question is, what can the installation of Education Edition change in the existing Standard Bedrock edition that is not undone when you uninstall Education version?
ran into this issue today on bedrock windows 10 edition have had it happen in every slot
now not even getting clothing items to load that I've paid for or even the defaults
It appears to be a memory or connection issue, as when I encountered this issue, I was able to work around the issue by restarting my device.
Same on PS4 1.14.60. Like Jonathan Hanzel, a restart seems to have fixed the issue temporarily.
"Failed to Load Character 4": Windows 10 Edition v1.14.60 occurs on every start.
Reboot does not fix it
Uninstall and reinstall does not fix it
using a different username does not fix it
Also forgets which character was last used.
Yes bruhh it's true even if your using custom skins it will wait you ages
A me too here, both xbox one and android now showing failed to load characters, purchased map templates are locked again and showing no minecoins.
this still hasn't been fixed. even though it says "resolved"
"Failed to load character 5"
just had this happen last night. Super slow to load game and when in character screen nothing seems to work .
reboot = nope
reload = nope
switch character (L1 or R1) = nope
switch character (L1 or R1) = nope
PLEAAAASEEE FIX THE ISSUES! IT'S FRUSTRATING.. THIS HAS BEEN GOING ON SINCE ALMOST A YEAR!
Are you logged into Minecraft on another device? If so it can be the case that the skin is on the other device.
PLEASE PLEASE PLEASE MAKE THIS A HIGHER PRIORITY!!!
IT COULD BE SUCH A BEAUTIFUL GAME,
BUT THIS IS LIKE A GIANT ZIT ON THE NOSE OF THE GAME!
THIS ISSUE MAKES THE GAME FEEL REALLY CHEAP. ME AND MY WIFE PLAY MC, ME ON XBOX AND HER ON IPAD. THIS BUG SCREWS UP HER SKINS EVERY TIME, IT'S EVEN WORSE NOW WITH THE NETHER UPDATE! THE NEW SKINS FEATURE FROM LAST YEAR SEEMS LIKE IT WOULD BE HUGE IMPROVEMENT OVER OLD SKINS SYSTEM, IF IT WOULD ONLY WORK RIGHT.
Dude brand new iPad Pro, old I phone, install, reinstall. I have done everything except reverse engineer the code and fix it myself. Lol. I have had this issue since last year, tried many things, many many things, spent hours. It doesn’t matter if I make new accounts, delete old files... I even factory reset the iPhone just for giggles.
Also been an issue for me on Xbox One. Sometimes it clears out all of my characters, then other times just the first one.
Please fix this issue
My character will not load, it says failed to load character 5. Also i tried uninstalling the game but it didnt work.
I think I solved the problem, what I did is I deleted the character and the characters loaded but you’ll have equip your skins again on the characters I came off minecraft and went back on to see if it says characters failed to load but it didn’t say that! My character were still there I didn’t have to delete it again. If this help please let me know 😊
This is an issue on the Ps4 it will not load no matter what I do.
This Affects Me In 1.16.1
mines on ps4 1.16.1 and no skins at all will load
this always happens to me on windows 10 no matter what
This also happens to me on PS4 only, it seems. I fixed it by re-saving the character on another platform and switching back to PS4. It's only a temporary fix, but I am glad to be able to use achievement-unlocked character pieces, even if it requires me to re-save it every launch.
PS4 digital edition. I’ve had this issue off and in for sometime now, however it appears to have become more prevalent as of late. Version 1.16.1 / 2.10.
I can never get it to load on win 10 1.16.10
I play on the PS4 and I've had this issue occasionally for the past month or two but I have been unable to load my character at all for the past few days. I've tried reloading the character and the game but nothing seems to work.
This constantly happens on my PS4 version. On Windows I have my personal skin I brought over from Java, so no problem there. This needs serious fixing. Can't access the content I've unlocked either.
I have this problem too in bedrock edition 1.16.50 on an ipad. One of my characters failed to load without me noticing for the longest time. Now only two of my characters will load so I had to recreate my normal character on one of the characters that will load. The reload button doesn't work. Also the all capes I see are rendered on the front of entities. I am also signed in on an android phone so that may be the problem. Please fix this soon as it seems this has been going on for a long time.
I just started having this problem on 1.16.40 . I am leaving feed back on how I resolved it and what caused it.
This issues started with Minecraft on a Nintendo switch changing the skin to something that was no on my purchased list. When loading on windows 10 computer the profile would never load.
I resolved the issues by changing the skin on the Nintendo switch to something I owned on both devices. This allowed the profile to load and then change on the computer to my desired skin. The preview function for skins on the console edition caused the problem. I hope this helps others.
I'm a ps4 player and this happens to me as well, but only if I start Minecraft on Windows 10. Right know, I have the issue with my custom default skin. It won't load on PS4, error "failed to load character", but on Windows 10 it does. The character 5 is loading on PS4, but not on Windows 10. Sometimes all my character are working and sometimes not. This is really annoying.. :/
Affects 1.16.200.55 Beta
Version 1.16.40
Huawai T5 Pad,
Just got over the "sign in" crashing when trying to use microsoft details and now I cannot load my characters or my packs.
I found a partial fix. If you click on one of the featured items it will let you edit your skins. But you can't see the edits most of the time. It will show the skin if you have reloaded minecraft alot but its random. don't try to replicate the reloading because I only got it once.
Literally now 3 of my 5 characters wont even work. They are all doing this.
Still being affected by this. PS4. 14 March 2021. All my kids custom content and purchased content is gone. Come on Microsoft. Stop stealing from kids.
Still causing a problem on MC Bedrock Android June 24 2021, character 1 perpetually fails to load. This has been the case since 1.14, at least respond if not fix this altogether come on Mojang
DoctorDieMind: Please understand that the bug tracker staff are community volunteers, not Mojang employees, and we don't normally have any more information than what is already available to you. The bug tracker's purpose is only to help you build a quality bug report and submit it, it's not a tool for keeping the community informed. Our Guidelines and FAQ explain this, so we don't normally respond at all to status requests.
There are exceptions, though, and it turns out this is one because our process seems to have broken down a little for this report. Please continue reading the next comment.
After inquiring to Mojang about the status of this bug, I was informed that they applied a fix for it in 1.16. That makes sense because as you can see at the top, they applied fixes in two different 1.16 Beta releases. However, we either overlooked or never got notice in a changelog that it was fixed in a 1.16 or 1.17 regular release, so the ticket here has remained open until now.
Since there is a recent report that this issue is still affecting somebody, closing out this bug report might be premature, so I'm not going to do that just yet. First, I need to know whether this is still a widespread problem, because if it is, we need to send it back to the devs for another look. Therefore,
PLEASE COMMENT IF YOU ARE STILL WAITING FOR THIS PROBLEM TO BE FIXED.
Also, if you submitted a separate report and were redirected here with the explanation that yours was a duplicate report, please say that and mention your report number if you can. I'm also looking into the possibility that some of the "duplicate" reports were actually reporting a different problem.
(DoctorDieMind: No need for you to comment again.)
DoctorDieMind: Nobody has responded to my request above. I'll keep waiting a couple more days, but in the meantime, let's see if I can help you get past the problem.
Please comment with the following information:
⁃ Marketplace skin pack (which one?)
⁃ Skin pack from a third party (where from?)
⁃ Image file from a web-based skin creation app (which one, if you can remember?)
⁃ Image file you built yourself?
Still having issues with character creator not loading characters. Also cannot pick a certain set of eyes.
PS4 as well as MCPE.
PS4 release 1.17.2
Character creator but preloaded content, not paid content
I'm having this issue with a classic skin character created on PS4 1.17.? (don't have access to my PS right now). The issue occurs when I try to load it in Minecraft for Windows 10 1.17.10,
edit: The classic skin came with the Minecraft installation on the PS4. It's the tux skin.
https://bugs.mojang.com/browse/MCPE-55968?focusedCommentId=1025385&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-1025385
Hi @Auldrick , sorry for my misinformed reply to this thread, I sincerely apologize for my tone. I am also sorry for the late reply since I haven't had the time to check this thread since I last replied. In reply to the details you asked from me, here they are:-
Based on the near absence of response to my comment asking for a show of hands, it seems safe to conclude that Mojang has fixed the original bug that affected hundreds of players. That leaves the three of you who have commented that you still have a problem like this after the fix release.
Since there are so few of you, your issues must have a different cause and the history of other people's comments on this report would mostly be irrelevant to your cases. I will therefore be closing this report in a little while, with guidance on how to continue pursuing solutions for you in the rest of this comment.
First let me make it clear that, assuming you're all updated to 1.17, you are now running the same version as millions of people who aren't having the problem any more. It's very unlikely that there's another bug causing the same issue that only affects a handful of people. (It's possible, just very unlikely.) So while you could file a new bug report with your particular details if you want to, most likely nothing will happen for a long time unless more people report the same problem.
For this reason, it's best to approach your problems by initially assuming it's not a bug, because the tools available to help you solve non-bug problems are more interactive and you'll either have a solution quickly, or you won't have wasted much time before having to file a new bug report anyway.
So now let's look at your individual problems and how you might approach finding a non-bug solution.
Cameron John Reich and Erik Jönsson: Both of you are using the PS4 and having a problem with preloaded content. There's quite a lot of details that are unique to playing MC on the PS4, and it's one of the newer platforms for cross play, so there are still lots of quirks that Mojang is slowly smoothing out. I would recommend asking for help from other PS4 players on the Community Support Discord. If there are workarounds for this problem, they'll know about them, and if not they can help you check some of the other possibilities.
DoctorDieMind: In your case, both Character Creator and Classic skins are failing. I'm inclined to think that data corruption is involved, perhaps in a cache on your device, which would probably be easy to fix but this is not the place to get guidance on that. I therefore recommend that you also start by asking for help on the Community Support Discord. I think the solution might be just to reinstall the game, but you can lose your worlds that way so be sure you understand the risks and how to avoid that.
Before resolving this ticket, I asked for people to comment if they were still having the issue because we had reason to believe it was fixed but hadn't been updated with the fix. There were only three replies, so it appeared to be fixed and I resolved the ticket.
Later, as I looked through the duplicate tickets I saw some that were created after the release that I believe contained the fix, so it appears that there may still be some people having this problem. It seems it might be happening on PlayStation 4 devices especially.
If you are continuing to experience this problem, I recommend you try working through it with the folks on the Community Support Discord first, because that will likely get you a solution much faster if it's not actually a bug.
If you cannot solve your problem that way, feel free to create a new bug report describing the problem as you experience it now (after the earlier known problems were fixed in 1.16/1.17). (Don't forget to search for an existing OPEN report first!)
Auldrick, I wanted to note that I have reached out to the community. As far as what version the issue was fixed, I'm not sure. But upon uninstalling Minecraft PS4 edition and reinstalling (and deleting all the files aside from my saved world files), I've discovered that my characters are now properly loading
Glad to hear it, and thanks for the advisory!
Hey, I had this problem in 1.17.40. Both devices (iPad Air 2 running iOS 15.1 and Dell Inspiron 15 7000 series running Windows 10) failed to load character 3, so there was unlikely a problem with an individual device. I deleted the other characters (although I don’t think this step is necessary because a new character was created in slot 1 before character 3 was fixed) and focussed on the problematic character. I selected one of the (free) featured items which brought me to the character creation screen of character 3. Is it possible that the fix mentioned did work for the few individuals who were still having problems but something was not properly refreshed, and forcing the character creator to open applied the fix? Or maybe it was corrupted data on the server side that was replaced by the default data (again by forcing the character creator to open)?
Interesting to look in to.
I am having this issue in 1.18.2 on Windows 10, it is effecting Characters 1, 3 and 4. I have tried resetting the game, repairing the game and even reinstalling the game, but no go.
Unsure if this helps but I have identical problems as this issue. Making a character on a different platform such as Android then reopening the same one on Windows 10 does not load at all and vice versa. I don't know how to force it to load since the Edit button becomes greyed out instead, only the delete character button is available.
I have this problem using 1.18.2 on Windows 10. I use several devices, including one with the Android version. For a few days it happened only on one specific device and now I see it on all. It did not help to edit my character. Also, could not reload character in Android by going into "Dressing Room" because the previous characters did not load but just kept circling.
This issue should be reopenened
I recently purchased multiple cosmetics for the character creator and it doesn't even load > : (
This issue should be set to high priority!
I've taken the liberty of cloning this ticket into a new one at
MCPE-151825- please add any new relevant information to that bug report, and upvote it if you wish.