Game installation failed message on downloading the game
This issue should now be fixed. Ensure you are running the latest version of Minecraft Dungeons Launcher!
When I download the game since this morning, I have this message at the top right of the window: Game installation failed. I tried to restart the download, restart the launcher, make launcher updates... Nothing works.
Linked Issues
is duplicated by18
MCD-1164minecraft dungeon launcher will not install game.DuplicateMCD-1249So i buy the dungeons and i cant install it!DuplicateMCD-1257I can't download the gameDuplicateMCD-1271Failed to install game DuplicateMCD-1361Failed to Install GameDuplicateMCD-1401Game won't installDuplicateMCD-1490"Failed to Install" errorDuplicateMCD-1491"Failed to Install" errorDuplicateMCD-1546Can't download the game via Dungeons LauncherDuplicateMCD-1611I cant download gameDuplicateMCD-1667Can't install the gameDuplicateMCD-1782Failed to install gameDuplicateMCD-1888Failed to install gameDuplicate
MCL-14105Can't download gameDuplicateMCL-14108Minecraft Dungeons Launcher Failing to installDuplicateMCL-14118Can't download Minecraft DungeonsDuplicateMCL-14133Unable to install Minecraft Dungeons - "Failed to install game"DuplicateMCL-14236Can't Install. Keeps saying Failed to install game.DuplicateAttachments12
Created Issue:
Game installation failed message on downloading the game
When I download the game since this morning, I have this message at the top right of the window: Game installation failed. I tried to restart the download, restart the launcher, make launcher updates... Nothing works.
Attachments1
![[Mod] violine1101](../../../data/avatars/users/92858.png){kind=small}
MCD-1108 → MCL-14110![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
is duplicated by
is duplicated by
VERY IMPORTANTAt the moment, please DO NOT UNDER ANY CIRCUMSTANCES UNINSTALL THE LAUNCHER USING "ADD OR REMOVE PROGRAM".
In the Dungeons launcher, go to Settings > About > Bootstrap. If the version is 166 or higher, you are safe to uninstall the launcher
Mojang Studios is aware of the issue, and working hard to resolve it as fast as possible.
When I download the game since this morning, I have this message at the top right of the window: Game installation failed. I tried to restart the download, restart the launcher, make launcher updates... Nothing works.
VERY IMPORTANTAt the moment, please DO NOT UNDER ANY CIRCUMSTANCES UNINSTALL THE LAUNCHER USING "ADD OR REMOVE PROGRAM".
In the Dungeons launcher, go to Settings > About > Bootstrap. If the version is 166 or higher, you are safe to uninstall the launcher
Mojang Studios isaware of theissue,and workinghard to resolve it as fast as possible.When I download the game since this morning, I have this message at the top right of the window: Game installation failed. I tried to restart the download, restart the launcher, make launcher updates... Nothing works.
Note*Hello,
We are aware of this issue and are working on improving the downloading experience. I can't give any ETA or workaround currently - make sure you have a stable connection and retry until you are able to download the game fully.
When I download the game since this morning, I have this message at the top right of the window: Game installation failed. I tried to restart the download, restart the launcher, make launcher updates... Nothing works.
Note*Hello,
We are aware of this issue and are working on improving the downloading experience. I can't give any ETA or workaround currently - make sure you have a stable connection and retry until you are able to download the game fully.
When I download the game since this morning, I have this message at the top right of the window: Game installation failed. I tried to restart the download, restart the launcher, make launcher updates... Nothing works.
NoteHello,
We areaware of this issue and are working on improving the downloading experience.I can't give anyETA or workaround currently - make sure you have a stable connection and retry until you are able to download the game fully.When I download the game since this morning, I have this message at the top right of the window: Game installation failed. I tried to restart the download, restart the launcher, make launcher updates... Nothing works.
NoteMojang is aware of this issue and we are working on improving the downloading experience. There is no ETA or workaround currently - make sure you have a stable connection and retry until you are able to download the game fully.
When I download the game since this morning, I have this message at the top right of the window: Game installation failed. I tried to restart the download, restart the launcher, make launcher updates... Nothing works.
is duplicated by
The solution suggested from Duncan Keena-Smith actually worked on me. It's worth trying.
Thanks Duncan
![[Mod] Greymagic27](../../../data/avatars/users/92875.png){kind=small}
is duplicated by
is duplicated by
is duplicated by
NoteMojang is aware of this issue and we are working on improving the downloading experience.
There is no ETA or workaround currently -make sure you have a stable connection and retry until you are able to download the game fully.When I download the game since this morning, I have this message at the top right of the window: Game installation failed. I tried to restart the download, restart the launcher, make launcher updates... Nothing works.
NoteMojang is aware of this issue and we are working on improving the downloading experience.* An improved build should arrive this week*. Until then, make sure you have a stable connection and retry until you are able to download the game fully.
When I download the game since this morning, I have this message at the top right of the window: Game installation failed. I tried to restart the download, restart the launcher, make launcher updates... Nothing works.
NoteMojang is aware of this issue and we are working on improving the downloading experience.* An improved build should arrive this week*. Until then, make sure you have a stable connection and retry until you are able to download the game fully.
When I download the game since this morning, I have this message at the top right of the window: Game installation failed. I tried to restart the download, restart the launcher, make launcher updates... Nothing works.
NoteMojang is aware of this issue and we are working on improving the downloading experience. An improved build should arrive this week. Until then, make sure you have a stable connection and retry until you are able to download the game fully.
When I download the game since this morning, I have this message at the top right of the window: Game installation failed. I tried to restart the download, restart the launcher, make launcher updates... Nothing works.
NoteMojang is aware of this issue and we are working on improving the downloading experience. An improved build should arrive this week. Until then, make sure you have a stable connection and retry until you are able to download the game fully.
When I download the game since this morning, I have this message at the top right of the window: Game installation failed. I tried to restart the download, restart the launcher, make launcher updates... Nothing works.
NoteMojang is aware of this issue and we are working on improving the downloading experience. This should be fixed, please ensure you are running the beta version of the Minecraft Dungeons Launcher by clicking Settings > General, ticking the beta-version option and restarting the launcher.
When I download the game since this morning, I have this message at the top right of the window: Game installation failed. I tried to restart the download, restart the launcher, make launcher updates... Nothing works.
NoteMojang is aware of this issue and we are working on improving the downloading experience. This should be fixed, please ensure you are running the beta version of the Minecraft Dungeons Launcher by clicking Settings > General, ticking the beta-version option and restarting the launcher.
When I download the game since this morning, I have this message at the top right of the window: Game installation failed. I tried to restart the download, restart the launcher, make launcher updates... Nothing works.
NoteThis issue should now be fixed. Ensure you are running the latest version of Minecraft Dungeons Launcher!
When I download the game since this morning, I have this message at the top right of the window: Game installation failed. I tried to restart the download, restart the launcher, make launcher updates... Nothing works.
is duplicated by
relates to
relates to
This report is a duplicate of MCL-14110
Thank you for your report!
We're tracking this issue in MCL-14110, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
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Thank you for your report!
We're tracking this issue in MCL-14110, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
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Thank you for your report!
We're tracking this issue in MCL-14110, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
– I am a bot. This action was performed automagically! Please report any issues in Discord or Reddit
Thank you for your report!
We're tracking this issue in MCL-14110, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
– I am a bot. This action was performed automagically! Please report any issues in Discord or Reddit
Thank you for your report!
We're tracking this issue in MCL-14110, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
– I am a bot. This action was performed automagically! Please report any issues in Discord or Reddit
Thank you for your report!
We're tracking this issue in MCL-14110, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
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Duplicate of MCL-14110
It would be very much appreciated if you vote for the issue and/or add more information to it.
Duplicate of MCL-14110
It would be very much appreciated if you vote for the issue and/or add more information to it.
Thank you for your report!
We're tracking this issue in MCL-14110, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
Thank you for your report!
We're tracking this issue in MCL-14110, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
![[Mod] SPGoding](../../../data/avatars/users/44622.png){kind=small}
Thank you for your report!
We're tracking this issue in MCL-14110, so this ticket is being resolved and linked as a duplicate.
That ticket has already been resolved as Fixed. The fix will arrive in the next version or is already included in the latest development version of the game, you can check the Fix Version/s field in that ticket to learn more.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
Thank you for your report!
We're tracking this issue in MCL-14110, so this ticket is being resolved and linked as a duplicate.
That ticket has already been resolved as Fixed. The fix will arrive in the next version or is already included in the latest development version of the game, you can check the Fix Version/s field in that ticket to learn more.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
Thank you for your report!
We're tracking this issue in MCL-14110, so this ticket is being resolved and linked as a duplicate.
That ticket has already been resolved as Fixed. The fix will arrive in the next version or is already included in the latest development version of the game, you can check the Fix Version/s field in that ticket to learn more.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
Thank you for your report!
We're tracking this issue in MCL-14110, so this ticket is being resolved and linked as a duplicate.
That ticket has already been resolved as Fixed. The fix will arrive in the next version or is already included in the latest development version of the game, you can check the Fix Version/s field in that ticket to learn more.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
Thank you for your report!
We're tracking this issue in MCL-14110, so this ticket is being resolved and linked as a duplicate.
That ticket has already been resolved as Fixed. The fix will arrive in the next version or is already included in the latest development version of the game, you can check the Fix Version/s field in that ticket to learn more.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
Hello, the Minecraft Launcher has been getting minor tweaks all year to improve downloads. We did a bigger fix for it when we released Minecraft Dungeons Launcher (MCL-14110) by increasing the time the launcher waits before giving up.
This issue should now have been resolved, so I will go ahead and close it.
Could you please attach the launcher log from %appdata%/.minecraft_dungeons/launcher_log.txt?
Quick Links:
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I reported this issue as well
I've attached the file
Having the same issue
I have the same issue.
Heres my log.
https://bugs.mojang.com/secure/attachment/298713/launcher_log-1.txt
I got the game to install finally after like 100 attempts
same issue
same issue
Hello,
We are aware of this issue and are working on improving the downloading experience. I can't give any ETA or workaround currently - make sure you have a stable connection and retry until you are able to download the game fully.
Even tho the log file says it stopped the download after 60 seconds of slow connection. This is not true. My connection is stable and fast and the error occurs after no slow down / stop of the download. It seems the launcher thinks, that the download is stuck even tho this is not the case.
I can't download more than 70mb then the installation stops with the message in the top right corner. My connection is stable and trying more times leads always to the download failure. I don't want to be rude, but I hope mojang will release a new functionig client launcher.
I saw that the downloading is stopped if you have a connection problem during less than 1 second. I think you can just increase the time before your timeout detection.
I just tested a theory and it worked for me, it might work for you as well, but I tried letting it download 100MB, pause the download, wait 10 seconds and resume for another 100MB and repeat.
I am curious if this works for others
Same problem, I think today I will not play Minecraft Dungeons...
@Cyril this should only happen if the connection issue is 60seconds long accordingg to the log file. It seems that the timer of the launcher is miscounting 60seconds.
@Duncan I will try this later
@Florian is there a way to delay the timer? because the Duncan's method works only if you know the exact time of reset.
No this is built in to the launcher. We are looking into extending and/or improving network operations.
I've been trying to download the game for more than 5 hours, and nothing works. The game resets downloading after 5 and half minutes after start of download. I hope Mojang will not do update for the launcher for a week, 'cause I want to play now(
same problem here, but I feel like its a problem with my internet, cause any file (ex. videos) I try to download says Failed - Network Error. But anyway hope y'all figure this out
@Andrea, it is more pause after every 100MB is downloaded and waiting 10 seconds to resume
Could adjust the amount downloaded depending on the internet speed
@Duncan I try your way, but it doesn't work for me
I hope, I can play Minecraft Dungeons tommorow or on this week
Sorry to hear about, best of luck
I have the same issue, and in the log file, i can see this error :
[Error: 2020-05-26 23:01:04.7665588: ProductInstaller.cpp(808)] FAILED_TO_DOWNLOAD
Details: Operation too slow. Less than 30 bytes/sec transferred the last 60 seconds
in a other time, i see this error :
[Error: 2020-05-26 23:25:44.1210715: NetQueue.cpp(425)] NetQueue: No ip address available. Error code 42, Host: piston-data.mojang.com
[Info: 2020-05-26 23:25:44.1211644: NetQueue.cpp(451)] NetQueue: Action aborted:
My Internet connection has no problem, I have no break.
Dear @Mojang, can you say approximately when can you release the launcher update? I really want to play since the game was bought and I want to get impressions of it! Hope for understading
I had the same problem.
I read that it might have to do with a slow internet connection over a longer amount of time. (My internet-speed was around 0.5Mbit when I tried to download the game). So today I went to a friend with a faster connection and after 1 minute of downloading, the game finally installed.
I wish you good luck with fixing the problem for you
having the same issue, hope for a fix soon as I don't have any friends nearby to beg to use their connection.
I have same issue,
i have the same issue
launcher_log.txt
Hey everyone, thanks for being patient. It looks like we might have a new build improving the download experience out this week!
The Launcher Team is really crunching it - we have a possible fix ready with build 2.1.15036. Click Settings and tick the beta version of the launcher, then restart it. You should now have gotten the new build along with a better download experience - please tell if it worked for you!
It works for me! thanks so much!
Hi, I've successfully downloaded Minecraft Dungeons with the new version. Thank you !
I am glad the issue was resolved for you.
We have now pushed out this fix on the regular launcher channel, meaning everyone should get it as long as you are running the latest version.
Happy dungeon exploring!
This does not work for me. Is there a fix with the new Microsoft launcher or the Normal Minecraft launcher?