Unable to activate skin
Hello, I've discovered this bug that seemingly never has occurred to me before, I do not know what has caused it, but what I can say is all I do is receive an error on the launcher: "unable to activate skin" and on the website when I apply a skin nothing seems to change.
Linked Issues
is duplicated by8
MCL-15048I still unable to duplicate/unable to save skinDuplicateMCL-15674Unable to save/duplicate skinDuplicateMCL-15866Skin wont save but clones when clonesDuplicateMCL-15931Can't save my skin.DuplicateMCL-16244I keep getting "Unable to activate skin" messageDuplicateMCL-16251Not Allowing Skin to saveDuplicateMCL-16266I can use all of my skins except for oneDuplicateMCL-16307Skin activation stops working for short periodsDuplicate
Created Issue:
Unable to activate skin
Hello, I've discovered this bug that seemingly never has occurred to me before, I do not know what has caused it, but what I can say is all I do is receive an error on the launcher: "unable to activate skin" and on the website when I apply a skin nothing seems to change.
Environment
N/A
launcher.exe
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
![[Mod] Greymagic27](../../../data/avatars/users/92875.png){kind=small}
![[Mod] violine1101](../../../data/avatars/users/92858.png){kind=small}
is duplicated by
MCL-16052
![[Mod] OcelotOnesie](../../../data/avatars/users/43220.png){kind=small}
is duplicated by
is duplicated by
is duplicated by
![[MCPE Mod] Celesian](../../../data/avatars/users/81635.png){kind=small}
N/A
is duplicated by
is duplicated by
is duplicated by
![[Mojang] Wenlan Yang](../../../data/avatars/users/18950.svg){kind=small}
is cloned by
![[Mod] Urielsalis](../../../data/assets/gravatar/urielsalis.jpeg){kind=small}
is duplicated by
Thank you for your report!
We're actually already tracking this issue at MCL-15978, so I will resolve and link this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
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Thank you for your report!
We're tracking this issue in MCL-15978, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
![[Mod] Avoma](../../../data/avatars/users/86198.png){kind=small}
This report appears to be a duplicate of MCL-15978. If you have any additional information to provide regarding this issue, feel free to comment on the parent ticket. If you feel that this issue is affecting you, feel free to vote for the duplicated ticket, to give Mojang a basic idea of how many people are impacted by the problem. Just to further inform you, this will not determine how quickly the bug gets handled or fixed.
This report appears to be a duplicate of MCL-15978. If you have any additional information to provide regarding this issue, feel free to comment on the parent ticket. If you feel that this issue is affecting you, feel free to vote for the duplicated ticket, to give Mojang a basic idea of how many people are impacted by the problem. Just to further inform you, this will not determine how quickly the bug gets handled or fixed.
This report appears to be a duplicate of MCL-15978. If you have any additional information to provide regarding this issue, feel free to comment on the parent ticket. If you feel that this issue is affecting you, feel free to vote for the duplicated ticket, to give Mojang a basic idea of how many people are impacted by the problem. Just to further inform you, this will not determine how quickly the bug gets handled or fixed.
This report appears to be a duplicate of MCL-15978. If you have any additional information to provide regarding this issue, feel free to comment on the parent ticket. If you feel that this issue is affecting you, feel free to vote for the duplicated ticket, to give Mojang a basic idea of how many people are impacted by the problem. Just to further inform you, this will not determine how quickly the bug gets handled or fixed.
Thank you for your report!
We're tracking this issue in MCL-15978, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
Thank you for your report!
We're tracking this issue in MCL-15978, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
Duplicate of MCL-15978
Hi, thanks for the skin. I can confirm the issue and we're looking into it! We'll track this as MCL-15978 since most duplicates link to it.
This error message presents itself when trying to apply a skin.
This issue was marked as fixed in MCL-15978 however there's been a recent increase of reports of this issue so I've made this ticket.
Forward duplicating as MCL-15978 is more active
Forward duplicating to MCL-15978 as that seems more active
I tried reinstalling it, and wsreset, but the problem is still there. I much prefer to use the new launcher because with the old launcher I experience MCL-15978, and the added convienince of having bedrock/dungeons for windows in the same launcher is why I don't use the old one. I'm reporting this becuase no one else seems to have, and its an issue with an option that can be toggled on or off. It's not going to stop me from using this launcher, as I can just turn off animated play buttons.
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I am facing this problem too
I'd like to add that this is also happening for me, but only for a specific skin. The launcher keeps saying "Unable to activate skin" and the website itself just doesn't apply the skin and instantly resets the page like nothing happened the moment I hit "Upload". I'd also like to note that this is not a new skin, as I have been using it off-and-on for a couple of years already.
That launcher_log.txt should show that I attempt to switch between some skins a few times, only one of which consistently encounters problems.
this same thing is happening to me, it lets me switch between all of my skins except for one, where it says that its unable to activate the skin, and the website just does nothing when i try to upload the file there. it is a new skin but i made another after it and was able to activate the other one just fine, and they were both made on the same website, the skindex : (
I thought this could be interesting, I have the same issue the log output is as follows
On the skin it rejects
[Info: 2020-12-24 15:29:39.4393588: ControllerInterface.cpp(106)] Running method activateSkin
[Warning: 2020-12-24 15:29:39.4396766: SentryAPI.cpp(148)] Failed to parse parameters to run method 'activateSkin': Failed to parse parameters to run method 'activateSkin'.skin.readOnly: Unknown key
[Info: 2020-12-24 15:29:39.4402721: NetQueue.cpp(537)] NetQueue: Starting net action https://api.minecraftservices.com/minecraft/profile/capes/active
[Info: 2020-12-24 15:29:40.1922353: NetQueue.cpp(391)] NetQueue: Primary ip: 3.218.133.243, Host: api.minecraftservices.com
[Info: 2020-12-24 15:29:40.1922832: NetQueue.cpp(466)] NetQueue: Action finished: https://api.minecraftservices.com/minecraft/profile/capes/active
[Info: 2020-12-24 15:29:40.1923567: NetQueue.cpp(487)] NetQueue: Action finalized: https://api.minecraftservices.com/minecraft/profile/capes/active
[Info: 2020-12-24 15:29:40.1924807: NetQueue.cpp(537)] NetQueue: Starting net action https://api.minecraftservices.com/minecraft/profile/skins
[Info: 2020-12-24 15:29:40.5152350: NetQueue.cpp(391)] NetQueue: Primary ip: 3.218.133.243, Host: api.minecraftservices.com
[Info: 2020-12-24 15:29:40.5152816: NetQueue.cpp(466)] NetQueue: Action finished: https://api.minecraftservices.com/minecraft/profile/skins
[Error: 2020-12-24 15:29:40.5153124: Common_p.h(84)] Error while sending request to https://api.minecraftservices.com/minecraft/profile/skins
[Error: 2020-12-24 15:29:40.5153309: Common_p.h(97)] https://api.minecraftservices.com/minecraft/profile/skins responded with: Response code: 403 Response body: <html>
<head><title>403 Forbidden</title></head>
<body>
<center><h1>403 Forbidden</h1></center>
</body>
</html>
[Info: 2020-12-24 15:29:40.5153787: NetQueue.cpp(482)] NetQueue: Action failed in finalization: https://api.minecraftservices.com/minecraft/profile/skins
[Error: 2020-12-24 15:29:40.5153862: SkinManager.cpp(480)] Failed to upload skin to minecraft services
On the skin it accepts
[Warning: 2020-12-24 15:30:35.6352827: SentryAPI.cpp(148)] Failed to parse parameters to run method 'activateSkin': Failed to parse parameters to run method 'activateSkin'.skin.readOnly: Unknown key
[Info: 2020-12-24 15:30:35.6354202: NetQueue.cpp(537)] NetQueue: Starting net action https://api.minecraftservices.com/minecraft/profile/capes/active
[Info: 2020-12-24 15:30:35.8120171: NetQueue.cpp(391)] NetQueue: Primary ip: 3.218.133.243, Host: api.minecraftservices.com
[Info: 2020-12-24 15:30:35.8120635: NetQueue.cpp(466)] NetQueue: Action finished: https://api.minecraftservices.com/minecraft/profile/capes/active
[Info: 2020-12-24 15:30:35.8121246: NetQueue.cpp(487)] NetQueue: Action finalized: https://api.minecraftservices.com/minecraft/profile/capes/active
[Info: 2020-12-24 15:30:35.8122346: NetQueue.cpp(537)] NetQueue: Starting net action https://api.minecraftservices.com/minecraft/profile/skins
[Info: 2020-12-24 15:30:36.1768945: NetQueue.cpp(391)] NetQueue: Primary ip: 3.218.133.243, Host: api.minecraftservices.com
[Info: 2020-12-24 15:30:36.1769446: NetQueue.cpp(466)] NetQueue: Action finished: https://api.minecraftservices.com/minecraft/profile/skins
[Info: 2020-12-24 15:30:36.1770073: NetQueue.cpp(487)] NetQueue: Action finalized: https://api.minecraftservices.com/minecraft/profile/skins
Attached is the skin that isn't working for me, please do not redistribute outside of testing the bug.
I imported and exported from gimp without changing anything and then it suddenly works, attached is the exported (working version) aswell
Thanks for the provided skin, I can confirm the issue. We're looking into it!
This issue shall be resolved now.
That picture of all those fails was attached by me
Is this bug fixed for anyone? please tell me if this bug is fixed for you.
Definitely fixed for me. I've been able to switch to every one of my skins and even add a few new ones.
Not for me.
not for me too
Krev how this bug fixed for you? its not for me.
Everyone who still encounters this bug, please just attach the skin file that's not working on the issue, they can't investigate it otherwise, you can delete attached skins after it has been solved, if you don't want them to be downloaded by others
for me sometimes skins are changing and sometimes not. even steve and alex skins are sometimes changing and sometimes not.
I have attached a video on this issue. If anyone wants to watch they can.
You should upload your Launcher Log and the skin file that isn't working for them to be able to investigate the issue
This issue has been marked as fixed. Please see
MCL-16650for the new parent ticket for this issue.How do I get the launcher log?
@ethan emmanuel broomfield you have to type run in taskbar and you have type %appdata% after typing you will have to click on .minecraft folder after clicking on it at the end you will find your launcher.log.
I use a mac.
This report has been resolved as fixed. Please refer to
MCL-16650which is a new report about the issue.still this bug is not fixed for me : (