Android: Unable to access any online content
Marketplace / Character Creator / Servers says "We're unable to connect... Maybe check your internet connection?"
always saying We're unable to connect to the marketplace...... i have 25mbps+ internet connection
i try to reinstall the app but still saying the same issue
Linked Issues
is duplicated by126
BDS-11503Can't connect at marketplaceDuplicateBDS-11581Unable to connect to marketplaceDuplicateBDS-11994Marketplace won't load anymore on androidDuplicateBDS-12760Body and Style, and Emote options won't load in Character Creator screen.DuplicateBDS-14459I've just updated again market place just connecting or unable to connect and skins are not showing DuplicateBDS-14881Unable to access marketplaceDuplicateBDS-15307Failed In app purchaseDuplicate
MCPE-90603When I enter the application, it appears that I am not connected to the InternetDuplicateMCPE-91717Error in the marketplaceDuplicateMCPE-96808Connecting to servers and playing with friends issuesDuplicateMCPE-97589Restting stuffDuplicateMCPE-97919Problem with multiplayer and serversDuplicateMCPE-98573Server or market place won't load in androidDuplicateMCPE-98574Server or market place won't load in androidDuplicateMCPE-98829Whenever I open the app it acts like I'm not connected to the internet even though I amDuplicateMCPE-99334It won't let me sign in (not really the problem but it still this is after the bug fix) but when it does finally sign in it shows that there is no market place and I can't access my servers which is badDuplicateMCPE-102386Multiplayer and servers will not work.DuplicateMCPE-102954I can't download anything from the marketplace due to "internet connectivity issues"DuplicateMCPE-103986Can't access Multiplayer/Marketplace/Wifi PlayDuplicateMCPE-104024Minecraft Bedrock on Android desnt conect to internet! DuplicateMCPE-104132Can't connect to internetDuplicateMCPE-104306Can not connect to market placeDuplicateMCPE-104389I cannot play servers realms and check achievement DuplicateMCPE-105298Marketplace and my skins will not load and I cannot join friends nor can they join meDuplicateMCPE-106791Marketplace errorDuplicateMCPE-107254Can't change my clothes DuplicateMCPE-108103Cannot access Minecraft shopDuplicateMCPE-108170Whenever I sign in minecraft then there is no issue but when I save and quit and come back in minecraft it shows couldn't connect to Realm and Coming soon server . Please solve this bug/issue DuplicateMCPE-108255Cannot complete purchase in marketplaceDuplicateMCPE-108965MarketplaceDuplicateMCPE-109386Trouble loading in skins, marketplace and achievements DuplicateMCPE-109998minecraft does not connect to the internetDuplicateMCPE-110022The Marketplace isn't connecting to the internet.DuplicateMCPE-110129Unable to connect to marketplaceDuplicateMCPE-110591Multiplayer not working when updatedDuplicateMCPE-110906Switch - Realms and Marketplace won't load. DuplicateMCPE-111080Problem connecting to Server and Marketplace and the pictures won't loadDuplicateMCPE-111108it doesnt let me play online access the market place I cant use my skins, capes and emotes how do I fix this DuplicateMCPE-111620The market placeDuplicateMCPE-112246Can't Access servers, marketplace and achievements after signing inDuplicateMCPE-112362When i go to minecraft with turned on wifi, the servers not work. If i reinstall, it's work. If i go with turned off the servers stop working (Marketplace, multiplayer, realms, servers)DuplicateMCPE-112598The market place won't let me get anythingDuplicateMCPE-112651Online issues.DuplicateMCPE-113254when i go into the app my charecters wont load and i cant go into any worlds,seversmor realmsDuplicateMCPE-113522Minecraft market is saying check internet but my internet is fineDuplicateMCPE-113715Marketplace cannot connect but internet connection is fineDuplicateMCPE-113877the market does not workDuplicateMCPE-114233MarketplaceDuplicateMCPE-114484Game doesn't load properly and multiplayer issuesDuplicateMCPE-114936Issue connect to the server and realmsDuplicateMCPE-114976Marketplace Access DuplicateMCPE-115073I can't join my friends or create my own Character or go to the marketplaceDuplicateMCPE-115303Screen unblockDuplicateMCPE-115588I can't connect to the account, it always shows network and data errorsDuplicateMCPE-115990Can't buy something and can't play together DuplicateMCPE-116118my skin or achievements do not load meDuplicateMCPE-116439Minecraft is not connecting to Internet DuplicateMCPE-116783marketplace won't loadDuplicateMCPE-116882Character failed to load, couldn't connect to realm, server coming soonDuplicateMCPE-117301account microsoft on gameDuplicateMCPE-117942Marketplace not loadingDuplicateMCPE-118178Marketplace is closed and my servers say coming soon also what is happeningDuplicateMCPE-118206Sorry, We couldnt validte your loginDuplicateMCPE-118395account glitch marketplaceDuplicateMCPE-118430Can't connect to marketplaceDuplicateMCPE-118537Android device Experienced Same Symptoms As known iOS issue: and first.DuplicateMCPE-118610Marketplace not loading DuplicateMCPE-118667Marketplaze does not load meDuplicateMCPE-119079The coming soon glitch on my phone and the marketplace DuplicateMCPE-119148Minecraft is giving me problems from the second login onwards and I don't know how to fix itDuplicateMCPE-119418Minecraft connection issueDuplicateMCPE-119526sever errorDuplicateMCPE-119537Issues with marketplace DuplicateMCPE-119905Technical problem in the gameDuplicateMCPE-119933Minecraft doesn't detect internet connectionDuplicateMCPE-120011Minecraft PE will not load realms, the marketplace, or servers.DuplicateMCPE-120048Not connect to realmsDuplicateMCPE-120114Marketplace Connectivity IssueDuplicateMCPE-120640bug loading skins and marketplaceDuplicateMCPE-120916Internet ConnectivityDuplicateMCPE-122500can't access marketplaceDuplicateMCPE-123027Minecraft Gamertag, servers not working, market isn't working, and multiplayer not working.DuplicateMCPE-123816The market place store never loads or connects, the message of checking the Internet connection comes out even when the Internet is always connectedDuplicateMCPE-126049Can't Purchase MinecoinsDuplicateMCPE-126073Marketplace/Profile characters not loadingDuplicateMCPE-126299Marketplace stops loading while signing in a second timeDuplicateMCPE-127148Unable to load purchases madeDuplicateMCPE-130438Marketplace no signalDuplicateMCPE-131056Cant open Marketing placeDuplicateMCPE-131850Minecraft market place - Kindle FireDuplicateMCPE-132197Can't get in serverDuplicateMCPE-132199Marketplace Unable To Connect DuplicateMCPE-132394Minecraft market and server errorsDuplicateMCPE-133409Microsoft Account bugDuplicateMCPE-133578Minecraft says it can't connect to the MarketplaceDuplicateMCPE-133642MineCraft Can't connect to the MarketPlace on Samsung Galaxy A51DuplicateMCPE-134501Marketplace bugDuplicateMCPE-136341Marketplace Not connectingDuplicateMCPE-136966I can't connect to the marketDuplicateMCPE-137114miniconiDuplicateMCPE-140461Can't connect to marketplace DuplicateMCPE-140584Marketplace connection errorDuplicateMCPE-140839Minecraft PE marketplace wont loadDuplicateMCPE-140950Unable to connect to MarketplaceDuplicateMCPE-140991Cellular data problemDuplicateMCPE-141058Marketplace issueDuplicateMCPE-141091Minecraft Marketplace issuesDuplicateMCPE-141127Can't access minecraft marketplace DuplicateMCPE-141179Unable to connect to the marketplace even though i have good internet connectionDuplicateMCPE-141299Marketplace and extranal servers not working (Public Version)DuplicateMCPE-141470Minecraft suddenly crash then all servers disappear. It said coming soon.DuplicateMCPE-141540Not able to connect to the marketplaceDuplicateMCPE-142250MarketplaceDuplicateMCPE-142369The marketplace does not load DuplicateMCPE-142658Marketplace BugDuplicateMCPE-142793Marketplace infrequently loads. DuplicateMCPE-143042Cant open to Marketplace and any type of worlds in Marketplace and says bad WiFI even though our WiFi is strong.DuplicateMCPE-143060Unable to connect to the marketDuplicateMCPE-143177Microsoft account for sign-in problemDuplicateMCPE-143677Problems accessing the marketplace when the mobile phone is connected to Wi-Fi. DuplicateMCPE-144926Minecraft Marketplace "No connection, try again later".DuplicateMCPE-147458marketplace gives an error, cannot access.DuplicateMCPE-148973My phone bedrock gameDuplicateMCPE-149444Marketplace loads slowlyDuplicateMCPE-158572Every time me and my friends on Minecraft Pocket edition load into Minecraft on Android the skins won't load and on some devices marketplace doesn't even show upDuplicateMCPE-176508Can't buy MarketPlace modDuplicaterelates to4
MCPE-102891Xbox - Character creator/marketplace doesn’t work - fails to load in and may show check internet connection messageFixedMCPE-102994iOS: All content that requires an Internet connection not loadingFixedMCPE-103893Windows: Marketplace and other online content does not load or shows placeholder textsCommunity ConsensusMCPE-52311We're unable to connect to the Marketplace. Maybe check your internet connection?FixedAttachments8
- Fixed
Elmer Mancilla- 43
- 25
- Community Consensus
- 474735
- Android
- Android 9.0
1.19.20.20 Preview - 1.20.40
1.19.20.20 Preview 1.17.40.21 Beta 1.17.30.25 Beta 1.17.11 Hotfix 1.17.10 1.17.10.21 Beta 1.16.220.50 Beta 1.16.210.61 Beta 1.16.210.59 Beta 1.16.210.57 Beta 1.16.210.55 Beta 1.16.210.53 Beta 1.16.200.57 Beta 1.16.20.52 Beta 1.16.20.50 Beta 1.16.1 1.16.21 1.16.20 1.16.40 Hotfix 1.16.100 1.16.101 Hotfix 1.16.200 1.16.201 Hotfix 1.16.210 1.16.221 Hotfix 1.17.0 1.17.2 Hotfix 1.17.30 1.17.32 1.17.34 1.17.41 Hotfix 1.18.0 1.19.2 Hotfix 1.20.40
Created Issue:
Marketplace issue
always saying We're unable to connect to the markeplace...... i have 25mbps+ internet connection
i try to reinstall the app but still saying the same issue
Attachments2
- Unresolved
- Open
- Unconfirmed
- Android
- Android 9.0
- 1.16.20.50 Beta
relates to
is duplicated by
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
![[MCQA] v-magwar](../../../data/avatars/users/18935.svg){kind=small}
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![[Mod] OcelotOnesie](../../../data/avatars/users/43220.png){kind=small}
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Marketplace issueMarketplace says "We're unable to connect to the Marketplace. Maybe check your internet connection?"
is duplicated by
MCPE-107892
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![[Mod] Umija5895M](../../../data/avatars/users/10122.svg){kind=small}
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Marketplace says "We're unable to connect to the Marketplace. Maybe check your internetconnection?"Android: Unable to access any online content.
always saying We're unable to connect to the markeplace...... i have 25mbps+ internet connection
i try to reinstall the app but still saying the same issueMarketplace / Character Creator / Servers says "We're unable to connect... Maybe check your internet connection?"
always saying We're unable to connect to the marketplace...... i have 25mbps+ internet connection
i try to reinstall the app but still saying the same issue
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![[MCPE Mod] Celesian](../../../data/avatars/users/81635.png){kind=small}
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Android: Unable to access any online content.
is duplicated by
![[Mod] EVGENSYPERPRO](../../../data/avatars/users/92853.png){kind=small}
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Duplicate MCPE-91418
Duplicate MCPE-91418
Does MCPE-91418 describe your issue?
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This issue has already been reported. Duplicate MCPE-91418
This issue has already been reported. Duplicate MCPE-91418
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This issue has already been reported. Duplicate MCPE-91418
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Duplicate: MCPE-91418
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This issue has already been reported. Duplicate MCPE-91418.
You can add additional information or just vote for the solution to this problem in the specified report.
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Does MCPE-91418 describe your issue?
Does MCPE-91418 describe your issue?
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Duplicate of MCPE-91418.
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Duplicate of MCPE-91418.
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Duplicate of MCPE-91418
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We are tracking this issue at MCPE-91418, so I will resolve and link this ticket as a duplicate.
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its happens to me too. restart minecraft.
This could be a common issue for Nintendo Switch
I restarted it but nothing changed
Issues such as these are often due to a temporary service outage, and should be back up and working again soon. Could you please mention if this is an ongoing issue?
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We are experiencing the very same difficulties ever since mid February. My 10yo son is unable to connect to Realms and some of the servers which seem to connect very much at random. It is very frustrating. Restarting the game does not work. Restarting the iPad does not work. He also can’t connect to CubeCraft, which says he is not connected to the internet and should check his VPN. Which obviously is not the case. We do hope it is fixed soon...
Same here. It is an ongoing issue. My ticket got closed as "resolved" and I was referred to this ticket.
Same problem on iPhone. I think reinstalling fixed it once but it just breaks again for no reason.
A uninstall/reinstall fixed this for my Android phone, but it got WORSE a few days later coming up with THIS screen and some of the content that I PAID FOR, and was still able to get access to, in a backhanded way, is now ALSO missing!
When the game loads now I get the following error screen.
Then if I click Past that it goes to the screen in the next post.
After that, I can still access my offline private worlds, but none of the ones which use marketplace content.
I’m experiencing the same issue on Amazon fire. I might as well not pay for Minecraft monthly if I cannot access the marketplace. It’s very upsetting to just remain on one realm and cannot change to anything else.
Just adding my info from the ticket I opened which has been closed out as duplicate: For the past 2 months or so, I can't access the marketplace on my Samsung Galaxy Tab S7. My wifi works fine. For about 20 seconds, the marketplace will start to load, but then it appears to timeout and I get the "unable to connect, check your internet" message. I have tried uninstalling/reinstalling the app multiple times. It connects to the marketplace for maybe 30 secs and then back to "unable to connect," etc. I have also tried logging out of my Microsoft account and then logging back in, which doesn't solve the problem either.
It used to work just fine until maybe 2-3 months ago (same wifi network, same tablet). I've paid for coins I can't use!!
21/09/2021 - I can confirm this is an issue, it works fine yesterday (20/09/2021) everything is blanked and is unable to connect to marketplace, speeds up to 70mbps download and 40mbps upload.
Issues relating to this issue (or at least happening to me):
however, I can still connect to multiplayer game hosted by my friend.
Skins and marketplace content do not load. Error code L - 500 sometimes in the marketplace. Data and wifi same errors. Completely uninstalled and downloaded, signed in and profile failed to load error messages. Nothing iv purchased shows up. Marketplace still won't load
For those experiencing these error codes, please refer to this updated help article with some troubleshooting steps: https://help.minecraft.net/hc/en-us/articles/4404016313741-Error-Codes
Why are these saying resolved if I'm still having the same error messages and problems? I'm still yet to be able to claim my $9.99 purchase of coins.
Is it possible to get a refund of coin and mesh up I be bought? Because after than more than 4 weeks I'm still having the issue and I'm getting a little annoyed..
This bug tracker is not the place to ask about refunds. For anything related to accounts or purchases you must contact the Minecraft Help Center.
This problem happens to me occasionally. But accessing the game using VPN solves the problem for a few days.
also say invalid session (try restarting your game) and I cant access it on 1.20.1 at all