Smaller Cropped Screen, Black Borders
Ever since updating to the recent Minecraft Jungle Awakens update for PS4, I and many others have noticed that our screens have been reduced/ cropped. Creating a black border around the game. I am unsure if this was intentional or a bug?
Below are some photos of what it looks like.
Linked Issues
is duplicated by5
MCD-4123Incorrect display properties; cropped screen size, flickering menu screen margin.DuplicateMCD-4143Glitching screen/resolution glitch DuplicateMCD-4153Game resolution doesnt match the screen resolution.DuplicateMCD-4188I have a bug on Minecraft Dungeons for PlayStation and whenever I load in the from either the menu, camp or game the screen always freezes and then zooms in a bunch and then loads. It also kicks me out whenever my friends host and vise versa. DuplicateMCD-4553When I open the game there is a black border all around the game and I can't remove itDuplicate
Created Issue:
Smaller Cropped Screen, Black Borders
Ever since updating to the recent Minecraft Jungle Awakens update for PS4, I and many others have noticed that our screens have been reduced/ cropped. Creating a black border around the game. I am unsure if this was intentional or a bug?
Below are some photos of what it looks like.
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![[Mod] SPGoding](../../../data/avatars/users/44622.png){kind=small}
![[MCPE Mod] Celesian](../../../data/avatars/users/81635.png){kind=small}
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Resolving as a duplicate of MCD-4062.
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We're tracking this issue in MCD-4062, so this ticket is being resolved and linked as a duplicate.
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Thank you for your report!
We're tracking this issue in MCD-4062, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
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📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
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Thank you for your report!
We're tracking this issue in MCD-4062, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
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![[Mod] Raybeano99](../../../data/avatars/users/55518.png){kind=small}
"Thank you for taking the time to construct a report.
This ticket Duplicates an existing main ticket that we are tracking at: MCD-4062
This ticket will be resolved as a duplicate and linked onto the main ticket.
Commenting there with any extra new information and voting for the main ticket would be greatly appreciated.
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Sad to see you have the same issue. At least it doesn't make the game unplayable. Hopefully this gets fixed soon. Thanks for the input. 🖖🏻🙂
Been about a month since I’ve reported this. I’ve been patient and thought this would have been resolved sooner so I can finally continue playing the game I spent $30 on. Anyone here that can respond as to why it’s taken so long??
Can this be adjusted with the screen-space (safe zone) setting on PS4?
Already tried this. It does not fix it. I haven’t been able to play the game in full screen without those black borders since the update. I really hope that this is one of the bugs that will be fixed in September. Kinda sucks that this is only happening to PS4 users.
I believe it has occurred to a few (very few) Xbox one users too.
console Safe zone settings have no affect. Users would have to temporarily alter their TV screen/display settings (away from the correct settings) to remove the the border (or ensure that the HUD and UI elements are visible on screen. Users would then have to revert these TV settings to use other Non-Dungeon UI and services.
Safe zone feature of the PS4 only works if you want to crop the image. Issue is the uncropped image, not cropped. Uncropped tv image has the black borders, black banners, distorted redstone golem head over the fireplace in the house etc.
I believe these may be related to how heavy the game has become. Vanilla MCD was smooth. Current version lags.
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Is this still an issue in the latest version?
This ticket will automatically reopen when you reply.