Game randomly freezes during levels
The game freezes randomly during levels and it's impossible to tell when and why. It freezes for a few seconds and then unfreezes.
Linked Issues
is duplicated by1
Created Issue:
Game randomly freezes during levels
The game freezes randomly during levels and it's impossible to tell when and why. It freezes for a few seconds and then unfreezes.
- Unresolved
- Open
- Windows 10
- Version #19204
relates to
relates to
is duplicated by
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Thank you for your report!
We're actually already tracking this issue in MCD-7, so I resolved and linked this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature in the future to see if the issue has already been reported.
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This has likely the same cause as MCD-7.


I have experienced this as well, there is a massive hitch, probably about 8 seconds, happened 4 times in a 2 hour play through.
If possible, could you please include details about your system (RAM, CPU, GPU spec).
If you like you can run dxdiag and copy the relevant information from there. (Win+R → dxdiag) - be sure to remove any personal information, just the PC specs would be useful.
Same issue here. Seems to freeze every now and again (Like 30 something minutes)
AMD FX 8350, 12GB RAM (1333MHz), Nvidia GTX 970
Processor: Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz (6 CPUs), ~2.8GHz
Card name: Radeon (TM) RX 480 Graphics
Memory: 16384MB RAM
In playing for about a half hour, I experienced this freezing twice.
I clipped the parts where it froze when I was recording, but this happened when my recording software wasn't open as well
https://youtu.be/OWU51mBZXt8
the first time in the video, I froze right after leveling up, but the second was just in the middle of a battle
CPU: Intel Core i7-8700 3.20GHz
GPU: GeForce GTX 1070
32gb of ram
Hello!
I want to add a comment:
I had the same freezing issue while playing online with my 4 friends. The game doesn't crash, and we all had the same issue at the same time. Now we think it's a network connection issue, because while someone have the freeze the others can see his character trying to move. Can't say if this freezing issue is related to hardware or software too, but I haven't experienced it while playing offline.
Hope it helps.
I'm having the same issue too. I'm not sure if anything specific triggers it, as it happens both when running around a map and in battle. I believe I have recordings of it happening, so if that would be useful, I can upload those as well.
I'm not sure what information would be useful, so I've just attached a screenshot of the program you mentioned.
I get this once per level, seemingly at a random point with no long-term consequences.
No crash, no performance issues after, just 5 or so seconds and back to normal.
Have not identified clear cause - Are there log files that may be recording an error I could find? will do some digging ...
Adding that I also have these intermittent freezing issues. Framerate is fine and I've never crashed though.
Intel i5-7600k (3.8GHz), Nvidia Geforce GTX 1060 (6GB), 16GB RAM
dxdiag:
I experienced this as well, most notably once when the totem revive animation (for another player) was on screen. Another player nearby had the freeze in the same moment as well. So, this might be related to particle effects (see also
MCD-15which is about this freeze occurring when using fireworks).Ive only experience this on the Waypoint markers if i reach them that sometimes my game freezes for around 5sec. had sofar no other freezes.
A hot-fix for this issue has been released today.
Please leave a comment with your experience.
I have not experienced any similar freezes in the latest beta patch.
(Please don't comment if you saw this in another person's video posted online as it could be out of date)
I've been playing the game by myself and also with others for hours and have not experienced the bug since the hotfix.