Upload gets Error: "We couldn't pack your world file for upload. Maybe your hard drive is full."
i was trying to replace my realm world but it came up with the message "we couldn't pack your world file for upload. maybe your hard drive is full." but i have loads of storage as i only have 3 realms and one world. and idea on how t fix it because i dont want to waist my monet on a realm that i wont play on.
Linked Issues
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Created Issue:
relams are saying my hardrive is full but i nly have one world and 3 realms active
i was trying to replace my realm world but it came up with the message "we couldn't pack your world file for upload. maybe your hard drive is full." but i have loads of storage as i only have 3 realms and one world. and idea on how t fix it because i dont want to waist my monet on a realm that i wont play on.
relams are saying my hardrive is full but i nly have one world and 3 realms activeUpload gets Error: "We couldn't pack your world file for upload. Maybe your hard drive is full."
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Do REALMS-8020 or REALMS-8022 describe your issue, and if so, which?
Otherwise, what is the English text of the error messages?
This ticket has been temporarily closed as Awaiting Response. It will automatically reopen when you add information. Tickets that do not contain enough information may be closed as Incomplete.
"Resolved" does not mean "fixed".
The Helpers and Mods are volunteers. We do not work for Mojang, we are community members who help by spending time here organizing bug reports so they are useful to the developers in an effort to make the game better for everyone.
There are existing (separate) issues for the inability to reset and replace realms, some with specific messages for when the operation fails. Among these are REALMS-474, REALMS-8020, REALMS-8022, REALMS-7719, and possibly others. Please vote for any or all of these issues that you are experiencing to get more attention. You can also search the REALMS project to see if there are other relevant reports.
Comments should be limited to information that is helpful in reproducing bugs. Any other comments are subject to removal, and repeated violation of the Bug Tracker Guidelines may result in account suspension.
Finally, if you are still not able to access your purchased realm please contact Mojang Support for help. This bug tracker is not a customer support site and we are not able to access your account from here.
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Thank you for your report!
However, this issue is Incomplete.
Your report does not contain enough information. As such, we're unable to understand or reproduce the problem.
You are welcome to create a new ticket about your issue with more detailed information. This should include complete steps to reproduce an error and exact message(s) shown.
However, please review the Bug Tracker Guidelines and be sure to search for existing issues before writing a new bug report. There are already specific reports for errors when uploading/replacing on a realm, including REALMS-474, REALMS-8020, and REALMS-8022.
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There seem to be multiple issues in your report, so we need to focus on a single issue.
There are already existing reports about not being able to upload/replace worlds on a realm (REALMS-474, REALMS-8020, REALMS-8022).
What do you mean when you say you cannot create the worlds offline? Are you just trying to create a local world? If so, what exact message(s) do you see when doing that?
This ticket has been temporarily closed as Awaiting Response. It will automatically reopen when you comment with new information. Please be sure to answer all questions in a comment (not by editing the Description) so that the responses can be followed. Tickets that do not contain enough information may be closed as Incomplete.
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Thank you for your report!
However, this issue is Incomplete.
Your report does not contain enough information. As such, we're unable to understand or reproduce the problem.
You are welcome to create a new ticket about your issue with more detailed information.
However, please review the Bug Tracker Guidelines and be sure to search for existing issues before writing a new bug report. For uploading/replacing worlds on realms, please check REALMS-474, REALMS-8020, REALMS-8022 to see if these describe your issue. For downloading please check REALMS-419.
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I've had this issue for about a year and a half, I've sorta grown to live with it but just recently with the new hotfix it has been crashing every time I "load in" which takes 30 minutes. As you can imagine I've been sitting at my game for the past 6 hours waiting to play (one of the longest sessions so far).
(edited)One solution I've found (THEORETICAL) to this is to, backup save data to the cloud(you need online)> delete system save data of the game
The downsides to this are:
- No worlds from prior game
- all downloaded data will be lost
Potential Solutions to downsides:
- Wait until
REALMS-8022then load backup data to the game upload worlds to the realm receive on other device
What I've found:
Worlds, Templates, ect seem to affect this but also the switch, its almost as if the file is somewhat "corrupted" but not actually being (according to the switch). For the fault of it being the switch is, probably because its sorta leaning toward the low end of devices like it not having alot of ram making loading times unbearable. If ever you do want to play on your old worlds just backup the save.
Deleting save data does fix it, I tried getting a realm to offload some worlds but due to REALMS-8022 I cannot upload any worlds from switch.
I've since been in a kafkaesque nightmare yoyoing between Mojang/Nintendo "support" trying to get a refund for my realms purchase.
Neither of them take reponsbility and palm you off to the other entity. It is absolutley driving me round the bend.
I don't have this issue, but have been dealing with REALMS-8022 and am finding it may be something to do with the Nintendo cloud save backup. You guys might try disabling it for Minecraft and see if that helps?
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Thank you for your report!
However, this issue is Invalid.
Please put only one bug report in each ticket. It is very difficult to keep track of bugs when they are not in their own tickets.
However, please review the Bug Tracker Guidelines before creating new reports. Be sure to search for an existing issue as it is likely to have already been reported. Please see REALMS-8022 for the error you are getting with uploading.
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Do either REALMS-8020 or REALMS-8022 describe your issue?
If not, what is the entire message you see when unable to upload to the realm?
This report has been temporarily closed as Awaiting Response. It will automatically reopen when you comment with new information. Please be sure to provide all requested information. Reports that do not contain enough information may be closed as Incomplete.
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Realms still isn’t working. I can’t upload a new world. I’m playing on PS4. It says that the hard drive might be full which it’s not, I have 861 GB of space. The one world that I managed to upload about 2 updates ago is now playable but not the world I want to play in. I was just testing to see if I could upload any of my worlds at that time.
To Erin: The issue with uploading is tracked as REALMS-8022.
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Same here, I can't replace my realm with any of my local worlds. Tons of free space on my PS4 HD, so I assume the game just can't access any of the systems disk space or something.
The size of the world also doesn't seem to matter either, trying to replace the realm with a 30MB or a 360MB one results in the same message. I can use backups still, but those are only versions of the current realm itself obviously.
PS4 / v1.16.221
As a follow-up, I uploaded all my local worlds to PS Plus online storage, deleted all of them from my PS4 except the one I'm trying to replace my realm with (184.1 MB), and even then, I get the "We couldn't pack your world file for upload. Maybe your hard drive is full?" message. So yeah, definitely seems like a bug.
OK, so I'm still on v1.16.221 (PS4), and decided to try to upload my local world to my realm again today. The export worked fine, it hung on the upload then said "An Error Occured" (as it always does for me), but it actually worked and my realm was updated. Again, still on the same version, no updates were downloaded, and if anything I have more disk space used up on my system... 🤷♂️
The same thing happened to me but on nintendo switch, all I want is to get the money I spent on the Realm back, since I can't use it as I should use it.
Hi, guys. So, when i first got Realms, it was working, i got it Jun. 4th of this year, 2021, that is; Just thought this would be helpful.
I thought I had commented again on this but can't see my comment now. Anyways, the issue is back on my end again, preventing the replacement of my realm after about 6 weeks of it working. Currently running v1.17.2 on PS4.
Seems like the same issue as REALMS-474, and that's been open since 2017 😬
I'm wondering if Minecraft only has a very limited amount of storage space that it can work with, regardless of how much space is actually free on the console. I have over 200 GB free on my PS4, but when I try to download a textures pack I just bought from the store, it says:If it's true that the game only has access to a certain amount of storage, that might relate to the "Maybe your hard drive is full" message related to this ticket...?Either way, I now know not to spend any money in the store for the foreseeable future!UPDATE: Deleting and re-downloading Minecraft solved both the issues, I was able to download the texture pack, then tried replacing my Realm and that worked as well. I did notice that the game was just over 20 GB when I went to download it and was considerably less than that when downloading it again, so I think maybe it does keep using up its own memory until it runs out - even though the worlds are stored separately for the main game data (I'm pretty sure?)
Confirmed still happening on Nintendo Switch / Bedrock 1.17.2. Perhaps a note on the other pages of the site to note that realms replacement doesn't work on the switch currently?
In order to try and solve
MCPE-62708(i.e delete all save data to stop minecraft taking 10+ minutes to load) I got a realm so my son could save three of his worlds and then fantastically ran into this bug. Unable to upload anything. My realms purchase is absolutely uselessI'm having a similar issue I'm trying to up load a world I've already worked on to the new realm I brought and it never gets past the exporting stage it comes up with error. I've tried deleting everything reinstalling it but still it won't work. Any help would be great thanks
I've been having the same issue. Reinstall didn't help, but what I did find to work, is to turn off Nintendo cloud save game backup for Minecraft, then I could upload my world to the realm. I turned the cloud save back on now, but my guess is that the cloud save trying to update is somehow messing with the storage limits for Minecraft that it thinks the "HDD" is full.
Issue confirmed. Turning off cloud backup did not change anything. Did you erase the cloud backup also?
Same issue, tried removing all data, cloud data, etc. and no luck. Guess we will cancel realm until this is fixed.
I didn't have to erase my cloud saves, I just had to disable it for Minecraft then it let me upload. I did reinstall right before, and it didn't let me upload. I also tried moving the data between the SD and built in storage with no luck. Very frustrating issue.
I'm having the same issue. Having a realm subscription is kinda useless to me because of this.
We are tracking this as ADO 621888
PS4 Bedrock Minecraft version 1.17.30
I have the same issue. I have been trying for several days now to replace my Realm with a new world. When I select the new world, an old world loads onto the slot space, but the name of the realm is replaced with the name of the new world. The load then errors out immediately, and the message relates to the hard drive being full. I have GBks of space and only two other 60MB worlds, so this is not a real issue. This is different to the previous error that occurred, that was eventually rectified if you persisted with re-loading.
Reported fixed in 1.17.32 changelog: https://feedback.minecraft.net/hc/en-us/articles/4410304508429-Minecraft-1-17-32-Bedrock-
Reopened as the bug occurs on other devices (PlayStation at least). Only Nintendo Switch is mentioned in changelog.
Definitely still an issue on PS4 Bedrock, tried it again just now, to be sure it’s not like the old glitch where persistence pays off, been trying since yesterday.
Having the same issue with Minecraft bedrock edition on the xbox 1.
Also receiving the same error on PS4 Bedrock. Please Fix this.
Same issue on PS5
Omg yes, this used to happen to me too. So I saved in a cloud what I had in the game, and deleted it. After that I never got the error. Marketplace started to load and other things too. But I still had the bug where it would disconnect me from the realms. And now, my partner did a whole thing, and when he exited the whole thing disappeared and now he can't join. I entered, i can't interact with the realm, and everytime I join ut takes me to the same place.
I found that this issue was caused by some corrupt file. I backed up my world's to online storage on playstation 4. Then deleted and reinstalled Minecraft. This allowed me to upload the realm, however shortly after doing this. It began having the issues where "fetching realm info" would load for awhile and then ultimately fail rendering the entire realm unjoinable completely. This is on version 1.17.32. I believe my second issue was caused by attempting to upload 4 different realms(one of which was 150mb) within about a minute from each other. The first 3 succeeded. The last 150mb one failed and got me into this. These photos are before uninstalling Minecraft on 1.17.32. I believe what caused the currupted file was that I unplugged the PS4 not realizing Minecraft was on and the PS4 was in rest mode... likely at the home screen.
I also backed up my world to online storage and was able to get the error about the hard drive being to full to go away. However, when trying to copy the world to realms it completed the download part but just said there was an error with no specifics on the upload and failed. This file is not corrupt as my family plays on it everyday. We are just unable to upload it to realms. So we will not be using this service until this is fixed as we will not pay for something we can not use.
I have the same problem. I just tried to upload 5 different worlds (four of them are copies of the same 953 mb world and the other one is a 30 mb world) and I got that message every single time. I have plenty of space in my PS4 and on Minecraft. I deleted the worlds I had in my realm and still doesn't work.
Yesterday I uploaded a 400 mb world without problems and today no matter how many times I try, it is impossible to do it.
Please fix this, everytime I pay for a realm theres a bug that won't let me use it.
Same issue here. 1.18.2. I have 285GB free space on my drive. So maybe my "hard drive" ISN'T "full".
I guess I'll cancel my realms subscription as it's effectively useless for my purposes.
Will this ever get fixed then if it's been an issue since 2 years ago?
On the PS5, I tried to upload to realms. I have great internet, realms plus subscription, and 500+ Gbs of free space. When I attempt to upload a 60- 300 Mb world the "exporting world" status bar almost fills up then states "failed to pack world for export. Maybe your hard drive is full?". I don't know what is going on. I have tried everything. Prior to the last set of 1.20 bedrock updates, I successfully exported 3 worlds to my PC. I CANCELED my realms subscription.
I contacted PlayStation Game Support via email, and I asked whose problem was the realms bug. PlayStation Game Support said it was Mojang issue, not theirs.
2023/11/16 exported 250 Mb world on PS5. Don't know why it worked. I exported several of my worlds, and I downloaded them to my PC. It appears Realms are working once again.
I have a 2.6 GB world on xBox and I have been unable to sync to the cloud due to cloud a storage space error. I decided to buy a realm in the hopes that I could upload the world to a realm, which from what I understand allows for worlds of up to 4GB. Unfortunately, the initial upload of the world failed with the message in this topic and I am unable to play this world in a realm.
Please confirm if this is still an issue.
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