Unable to download Realm world
Please do not add any comments to this report unless they clearly contain new and helpful information directly related to reproducing the problem.
Please see this comment from Mojang.
Comments that do not contain new information may be removed.
After attempting to Initialize the download of my realm backup it just says failed. The realm is 500mb + I backup once or twice a day. The other day I reverted to backup, then 5 minutes later reverted backup again. Maybe doing that in quick succession broke something?
Environment
MCwin10, MCPE Android S6, MCwin10 other pc
Linked Issues
is duplicated by103
BDS-12204Can't download realmDuplicateBDS-18508I can't download my world that's in the realmDuplicate
MCPE-25236Can't download world realmsDuplicateMCPE-30359Can't Download Realm CopyDuplicateMCPE-31409CAN NOT DOWNLOAD COPY OF REALMDuplicateMCPE-40674Minecraft Realm Import FailedDuplicateMCPE-47552windows 10 and ios and xbox one realms wont download always faill all the time DuplicateMCPE-51713Can't download a Realm WorldDuplicateMCPE-73731Can't download a realms worldDuplicateMCPE-90692An error occurred when downloading a realm onto my world listDuplicateMCPE-93797When downloading a realm you stay downloading it for ever and never get the worldDuplicateMCPE-103398My realm does not download to a normal world or a backup file.DuplicateMCPE-111243I can't download my world from my realmDuplicateMCPE-121141“An error occurred”DuplicateMCPE-125264BackUp problemDuplicateMCPE-131389cant download worlds from a realmDuplicateMCPE-140894Realms, says Error Occurred when I try to download the worldDuplicateMCPE-147839Error occurred when importing realm onto my device. DuplicateMCPE-153867Unable to Download a realm worldDuplicateMCPE-157810Minecraft Bedrock Realm World Download ErrorDuplicateMCPE-158862Error Downloading Realm Worlds (All Platforms)DuplicateMCPE-159877Realm bug ps5 / impossible download map DuplicateMCPE-160132When trying to download world data in Realms, the download progress stops halfway.DuplicateMCPE-160300Realm Download FailDuplicateMCPE-167292unable to download realms to local storageDuplicateMCPE-168237Can't download back-up or download world from settings in RealmsDuplicateMCPE-175762Realms claim "an error occured" when it has not even tried to download the worldDuplicateMCPE-176590Downloading realm as worldDuplicateMCPE-177583Minecraft world download failedDuplicateMCPE-177773Cannot download world from realmDuplicateMCPE-182751I can't download worlds from realm DuplicateMCPE-182768can not download my bedrock realm on pc but can on xboxDuplicateMCPE-183329not able to switch realm world or download realm world or backupsDuplicateMCPE-184688Unable to download my World anymore from the Realm.DuplicateMCPE-186166Unable to download worldDuplicateMCPE-186167I can't make back ups on my realmDuplicateMCPE-187930Cannot Download my Realm WorldDuplicate
REALMS-1523Realms Unable To Download BackupsDuplicateREALMS-1527Unable to Download Realm World DuplicateREALMS-1555Can’t download realmDuplicateREALMS-1681Changing Realm gamemode temporarily breaks the RealmDuplicateREALMS-1806Realms not allowing me to download either one of my worlds DuplicateREALMS-1810Realm Unaccessible DuplicateREALMS-1974Cannot download the worldDuplicateREALMS-2046Cant download world as of 1.12DuplicateREALMS-2056Cannot download backed up worldDuplicateREALMS-2880Realm Backup Download Freezes When Almost CompleteDuplicateREALMS-2987Unable to download realm backups or current state. Fails when nearly complete.DuplicateREALMS-3496Minecraft se cierra cuando intento descargar mi mapa del Realm DuplicateREALMS-3605Game crashes when trying to Download RealmDuplicateREALMS-3862My 5.4GB Realm always stalls after reaching 4GB downloadDuplicateREALMS-4056Cannot download or connect to realm world DuplicateREALMS-4254Bedrock Realms not downloadingDuplicateREALMS-4485Can't download my world from Realms for backupDuplicateREALMS-4839Cannot download world uploaded to realmDuplicateREALMS-5048Can't downald my world from my switch into the realmDuplicateREALMS-5139Can't download backups from Realm Windows10DuplicateREALMS-5224i can't download my world of my realm on minecraft for Nintendo SwitchDuplicateREALMS-5847I've been trying to download my realms map for 1 week and I can'tDuplicateREALMS-5864Cannot download world of realmDuplicateREALMS-5869Error al descargar mundo realmsDuplicateREALMS-5870I can't download my realmsDuplicateREALMS-7027Minecraft Realms world not downloading.DuplicateREALMS-7422Download World option for Realms does not workDuplicateREALMS-7431Realm won’t fully download, gets stuck on same progress DuplicateREALMS-7449Can't download realms world on PS4DuplicateREALMS-7456Realms DownloadDuplicateREALMS-7486Hello, I'm having trouble downloading my world of realmsDuplicateREALMS-7544Won't let me download world off my realmDuplicateREALMS-7561Unable to download realms worldDuplicateREALMS-7799When trying to download my expired realm it keeps getting stuck at 657.0 MB.DuplicateREALMS-7819Can't download level data from realmsDuplicateREALMS-7899Can't download / upload REALM WORLDDuplicateREALMS-7905Minecraft Realm is not replacingDuplicateREALMS-7907Minecraft Realms Unable to Download or BackupDuplicateREALMS-7909My world doesn't download to your computer.DuplicateREALMS-7911unable to download realm worldDuplicateREALMS-7914realm backup download problemDuplicateREALMS-8031Cannot Download Realm (Initializing Download Error)DuplicateREALMS-8057Failed to download realm, check your internet connection?DuplicateREALMS-8186realm dowload gets stuck on 658DuplicateREALMS-8422Unable to download world off of realmsDuplicateREALMS-8487Error downloading, uploading and replacing worlds larger than 50 mbDuplicateREALMS-8671I cannot back up my realm. DuplicateREALMS-8846"An error occurred" while trying to download a Realm world locallyDuplicateREALMS-8862I want to download my realms world, it is 998mb but when it gets to 659mp it doesn't go any furtherDuplicateREALMS-8886Error on first try to download my worldDuplicateREALMS-8955I can't download my map in realmsDuplicateREALMS-9507Downloading IssueDuplicateREALMS-9819trying to download a realmDuplicateREALMS-10039Backup downloads do not completeDuplicateREALMS-10059I cannot download my Minecraft world because the file size is too big, meaning if I cancel the subscription i lose my worldDuplicateREALMS-10348My Realm won't do any Manage optionsDuplicateREALMS-10557Unable to download backup file, bedrock realmDuplicateREALMS-10813Downloading world failsDuplicateREALMS-11036Realms not allowing me to download worldDuplicateREALMS-11146I Cannot Download My Realms WorldDuplicateREALMS-11382Minecraft Realms Download World Copy ErrorDuplicateREALMS-11509Can not download realm to PCDuplicateREALMS-11732Cant Backup FilesDuplicateREALMS-12145The realms backup download.DuplicateREALMS-12153Can't download realm worldDuplicateREALMS-12154I can't download my world from the realmsDuplicateAttachments11
- Unresolved
Andrew Robinson- 98
- 56
- Community Consensus
- 71625, 601048, 1174027
- Bedrock
MCPE-1.1 - 1.21.22 (Bedrock)
MCPE-1.1 MCPE-1.9 MCPE-1.10 MCPE-1.11 MCPE-1.12.0 1.14.20 (Bedrock) 1.14.30 (Bedrock) 1.14.60 (Bedrock) 1.16 (Bedrock) 1.16.210 (Bedrock) 1.16.220 (Bedrock) 1.17 (Bedrock) 1.18 (Bedrock) 1.19 (Bedrock) 1.19.10 (Bedrock) 1.19.22 (Bedrock) 1.19.30 (Bedrock) 1.19.51 (Bedrock) 1.19.60 (Bedrock) 1.20.0 (Bedrock) 1.20.15 (Bedrock) 1.20.51 (Bedrock) 1.20.71 (Bedrock) 1.21.22 (Bedrock)
Created Issue:
Unable to Download Realm world
After attempting to Initialize the download of my realm backup it just says failed. The realm is 500mb + I backup once or twice a day. The other day I reverted to backup, then 5 minutes later reverted backup again. Maybe doing that in quick succession broke something?
Environment
MCwin10, MCPE Android S6, MCwin10 other pc
Attachments1
![[Mod] violine1101](../../../data/avatars/users/92858.png){kind=small}
is duplicated by
![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
![[Mod] Asteraoth](../../../data/avatars/users/92886.png){kind=small}
is duplicated by
![[Mojang] Alexander Torstling](../../../data/avatars/users/27191.png){kind=small}
Hey everyone. If you have this problem, please file a support ticket at https://help.mojang.com/customer/portal/emails/new so that we can investigate your realm specifically. We've been unable to reproduce this issue so far.
![[Mod] Neko](../../../data/avatars/users/92901.png){kind=small}
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![[Mojang] MissMarzenia (Aleksandra Zajac)](../../../data/assets/gravatar/missmarzenia.png){kind=small}
IdontWantToTell,
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![[Mod] Urielsalis](../../../data/assets/gravatar/urielsalis.jpeg){kind=small}
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![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
![[Mod] OcelotOnesie](../../../data/avatars/users/43220.png){kind=small}
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Same problem here. My last downloaded world was 508.6mb. I tried on other two WIndows 10 PCs and iPhone.
![[MCPE Mod] Celesian](../../../data/avatars/users/81635.png){kind=small}
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![[MCQA] Kinga Izdebska](../../../data/avatars/users/18949.svg){kind=small}
Unable to Download Realm worldc
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NotePlease do not add any comments to this report unless they clearly contain new and helpful information directly related to reproducing the problem.
All other comments will be removed.
Please also see this comment from Mojang.
After attempting to Initialize the download of my realm backup it just says failed. The realm is 500mb + I backup once or twice a day. The other day I reverted to backup, then 5 minutes later reverted backup again. Maybe doing that in quick succession broke something?
NotePlease do not add any comments to this report unless they clearly contain new and helpful information directly related to reproducing the problem.
All other comments will be removed.
Please also see this comment from Mojang.
After attempting to Initialize the download of my realm backup it just says failed. The realm is 500mb + I backup once or twice a day. The other day I reverted to backup, then 5 minutes later reverted backup again. Maybe doing that in quick succession broke something?
NotePlease do not add any comments to this report unless they clearly contain new and helpful information directly related to reproducing the problem.
All other comments will be removed.
Please also see [*this comment*] from Mojang.
After attempting to Initialize the download of my realm backup it just says failed. The realm is 500mb + I backup once or twice a day. The other day I reverted to backup, then 5 minutes later reverted backup again. Maybe doing that in quick succession broke something?
NotePlease do not add any comments to this report unless they clearly contain new and helpful information directly related to reproducing the problem.
All other comments will be removed.
Please also see
[*this comment*]from Mojang.After attempting to Initialize the download of my realm backup it just says failed. The realm is 500mb + I backup once or twice a day. The other day I reverted to backup, then 5 minutes later reverted backup again. Maybe doing that in quick succession broke something?
NotePlease do not add any comments to this report unless they clearly contain new and helpful information directly related to reproducing the problem.
Please see this comment from Mojang.
Comments that do not contain new information may be removed.
After attempting to Initialize the download of my realm backup it just says failed. The realm is 500mb + I backup once or twice a day. The other day I reverted to backup, then 5 minutes later reverted backup again. Maybe doing that in quick succession broke something?
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![[Mod] EVGENSYPERPRO](../../../data/avatars/users/92853.png){kind=small}
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Unable to Download Realm world
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MCPE-176589
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![[Mod] Jarl-Penguin](../../../data/avatars/users/92849.png){kind=small}
Unable toDownload Realm worldUnable to download Realm world
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![[Mod] bemoty](../../../data/avatars/users/50554.png){kind=small}
Thank you for your report!
However, this issue is a Duplicate of REALMS-419.
If you have additional information, please add it to that report.
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Thank you for your report!
However, this issue is a Duplicate of REALMS-419.
If you have additional information, please add it to that report.
Please search before reporting, as it's likely that one exists already.
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Thank you for your report!
However, this issue is a Duplicate of REALMS-419.
If you have additional information, please add it to that report.
Please search before reporting, as it's likely that one exists already.
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Duplicate of REALMS-419.
Thank you for your report!
We're actually already tracking this issue under REALMS-419 so I've requested this report be resolved and linked as a duplicate.
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Thank you for your report!
We're tracking this issue in REALMS-419, so this ticket is being resolved and linked as a duplicate.
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Thank you for your report!
We're tracking this issue in REALMS-419, so this ticket is being resolved and linked as a duplicate.
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However, this issue is Invalid.
Please put only one bug report in each ticket. It is very difficult to keep track of bugs when they are not in their own tickets, and it is easier for you to make multiple tickets than for the mods to separate them.
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We're tracking this issue in REALMS-419, so this ticket is being resolved and linked as a duplicate.
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We're actually already tracking this issue at REALMS-419, so I will resolve and link this ticket as a duplicate.
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Thank you for your report!
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Thank you for your report!
We're tracking this issue in REALMS-419, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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Thank you for your report!
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Thank you for your report!
We're tracking this issue in REALMS-419, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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Thank you for your report!
We're tracking this issue in REALMS-419, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
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Thank you for your report!
We're tracking this issue in REALMS-419, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
If you haven't already, try "closing" your realm, wait for the backup to appear in the list, and then download it. Attempting to download an active realm can sometimes have issues.
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Thank you for your report!
We're tracking this issue in REALMS-419, so this ticket is being resolved and linked as a duplicate.
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Thank you for your report!
We're tracking this issue in REALMS-419, so this ticket is being resolved and linked as a duplicate.
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Thank you for your report!
We're tracking this issue in REALMS-419, so this ticket is being resolved and linked as a duplicate.
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Thank you for your report!
We're tracking this issue in REALMS-419, so this ticket is being resolved and linked as a duplicate.
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Thank you for your report!
We're tracking this issue in REALMS-419, so this ticket is being resolved and linked as a duplicate.
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– I am a bot. This action was performed automatically! Please report any issues on Discord or Reddit
Thank you for your report!
We're tracking this issue in REALMS-419, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
Thank you for your report!
We're tracking this issue in REALMS-419, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
– I am a bot. This action was performed automatically! Please report any issues on Discord or Reddit
Thank you for your report!
We're tracking this issue in REALMS-419, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
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Thank you for your report!
First of all, this bug tracker is not a support service. For all account-related issues you will need to contact Mojang Support. We do not have the ability to help with account issues via this bug tracker.
Second, please put only one bug report in each ticket. It is very difficult to keep track of bugs when they are not in their own tickets.
However, please review the Bug Tracker Guidelines before creating new reports. Be sure to search for an existing issue as it is likely to have already been reported. In particular, the inability to download a realm is already tracked in REALMS-419.
If you are specifically unable to connect with your PlayStation (or any other device), but it works from other devices on the same account (or not), that can be submitted as a new report. Please search before reporting, in particular based on the exact message you get, to see if it has already been reported. If you don't find a duplicate, please include the exact and entire message(s) you get when unable to connect.
I definitely sympathize with you as a player myself it is certainly frustrating when you are unable to get something like this fixed. However, this bug tracker is not the place to complain. Most of the people who help out here, like myself, are volunteers who help organize reports for the developers to fix. For more information, please see the Bug Tracker Guidelines
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Couldn't download my realms world on my PS4, it works on my iOS device.
Download goes all the way but an error appears when trying to import the world and cancels the process.
Looks like this issue redirects to bug REALMS-419, but a moderator suggest to create a ticket for each occurence
Thank you for your report!
We're tracking this issue in REALMS-419, so this ticket is being resolved and linked as a duplicate.
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Couldn't download my realms world on my PS4.
Download goes all the way but an error appears when trying to import the world and cancels the process.
Looks like this issue redirects to bug REALMS-419, but a moderator suggest to create a ticket for each occurence
Thank you for your report!
We're tracking this issue in REALMS-419, so this ticket is being resolved and linked as a duplicate.
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Thank you for your report!
We're tracking this issue in REALMS-419, so this ticket is being resolved and linked as a duplicate.
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In the future, if you want to say you were told something by a moderator or anyone else, please mention where and when that was.
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Thank you for your report!
We're tracking this issue in REALMS-419, so this ticket is being resolved and linked as a duplicate.
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Thank you for your report!
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Thank you for your report!
We're tracking this issue in REALMS-419 and REALMS-7031, so this ticket is being resolved and linked as a duplicate.
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Thank you for your report!
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Thank you for your report!
We're tracking this issue in REALMS-419 and REALMS-474, so this ticket is being resolved and linked as a duplicate.
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Thank you for your report!
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Thank you for your report!
However, this issue is Invalid.
Please put only one bug report in each ticket. It is very difficult to keep track of bugs when they are not in their own tickets.
However, please review the Bug Tracker Guidelines before creating new reports. Be sure to search for an existing issue as it is likely to have already been reported.
The issue with not being able to download a realm is tracked in REALMS-419.
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If you are unable to upload or replace your world on the realm, please see REALMS-474.
If you are unable to download your world, please see REALMS-419.
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![[Helper] osfanbuff63](../../../data/avatars/users/94394.png){kind=small}
Related to REALMS-419?
Duplicate of REALMS-419
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Thank you for your report!
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Thank you for your report!
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Thank you for your report!
We're tracking this issue in REALMS-419 and REALMS-474, so this ticket is being resolved and linked as a duplicate.
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Thank you for your report!
However, this issue is Invalid.
Please put only one bug report in each ticket. It is very difficult to keep track of bugs when they are not in their own tickets.
However, please review the Bug Tracker Guidelines before creating new reports. Be sure to search for an existing issue as it is likely to have already been reported.
Be sure to include the exact messages you get when unable to perform an action (restore, download) and be sure to search before reporting. There are existing issues, such as REALMS-419 for not being able to download from a realm.
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Thank you for your report!
However, this issue is Incomplete.
Your report does not contain enough information. As such, we're unable to understand or reproduce the problem.
You are welcome to create a new ticket about your issue with more detailed information.
However, please review the Bug Tracker Guidelines and be sure to search for existing issues before writing a new bug report. For uploading/replacing worlds on realms, please check REALMS-474, REALMS-8020, REALMS-8022 to see if these describe your issue. For downloading please check REALMS-419.
Otherwise, your report needs to clearly describe a single issue you are having and include a list of steps that someone else can follow to reproduce it.
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Thank you for your report!
However, this issue is Invalid.
Please put only one bug report in each ticket. It is very difficult to keep track of bugs when they are not in their own tickets.
However, please review the Bug Tracker Guidelines before creating new reports. Be sure to search for an existing issue as these have been reported already (REALMS-419 and REALMS-10655).
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Duplicates REALMS-419
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Thank you for your report!
However, this issue is Invalid.
Please put only one bug report in each ticket. It is very difficult to keep track of bugs when they are not in their own tickets.
However, please review the Bug Tracker Guidelines before creating new reports. Be sure to search for an existing issue as it is likely to have already been reported. Issues with downloading from a realm are tracked in REALMS-419 (general) and REALMS-7031 (Playstation specific). It is likely that the issue with downloading Marketplace worlds is already reported, but there is not enough detail in your report to determine the existing issue.
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We're tracking this issue at REALMS-419, so I will resolve and link this ticket as a duplicate.
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And now I also discovered that I can't download the map that's on Realms to my cell phone.
That is covered in REALMS-419.
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Duplicates REALMS-419
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Please do not duplicate your own reports (REALMS-12154). That report is a duplicate of REALMS-419.
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A player on the realm used MCPE Viz and a text editor to delete all chunks in the world we did not care about lowering the world file to 200mb. after uploading this world to realms I am now able to download my realm again... Was this a bug, Is there a 500mb limit? So many questions.
My realms is failing to download too. It first began when my world grew to over 300MB it would fail twice then succeed. As the world grew it would fail more times before it would suceed. My last success is 385MB. I tried today and after several failures and no success so I'm adding to this bug report. I tried going from a Wi-Fi to my lan (AT&T fiber) and I tried emptying all other saved world except my last and it did not help. I'm on a laptop windows 10 MC version 1.1.5 and I am the realms owner.
Yep! i've got the same problem, my last realms world that downloaded successfully was 510mb, since then it just fails everytime
Can confirm I am now having this issue, but my world got to ~1.6GB before being unable to download.
I am unable to download the Realm. (appx 1.9GB)
I am also unable to download the automatic backups, which are generated by the realm.
I need to do this. What is the status of this ticket?
I too am having this issue. I have tried from both my phone, tablet, computer, and two different xbox ones in an attempt to get a copy of my world last time I got a successful download my realm was like 2gb give or take. I would really like this issue resolved or at least some information regarding this. ..
I called Microsoft regarding this and we trouble shooted for two hours. I was then informed to contact mojang directly. I have put in a personal ticket as well as reported this bug as I was instructed by the employee who assisted me.
My download has failed several times over the course of the past few weeks including today. I’m running MC on Xbox One S and my realm file size is approximately 1.9GB. It seems to fail after the download has finished and the level import is started.
John lawless,
Please email me at:
rcr682k2@minecraftpechannel.com
I am not associate with Mojang support, but I may be able to assist.
Could you not comment on this thread?
This thread is a bug report venue, not a support discussion thread.
We have scheduled work for improving downloading of large worlds. Right now, some Bedrock clients can't handle more than ~1.4 GB before crashing. Our ambition is of course to support arbitrarily large worlds, and we'll make sure to fix this. In the mean time, if you can't get a hold of your large world, please start a support case at https://help.mojang.com/customer/portal/emails/new and we can assist you.
am having the exact same problem on my xbox one x after the update to 1.8.1 yesterday 10/01/19 but my world is only 95mb in size, it downloads fine on the laptop and saves to a file i even removed all traces of minecraft bedrock and reinstalled it today still same problem
I started having this issue the weekend following the release of 1.8.1. I was able to download the day it dropped, and that Thursday, but when we went to download Saturday, we got the "Level Import Failed" msg. The world is 331.7 MB so it doesn't seem that size is the problem.
I got an email response from support on this issue, they told me to simply change my texture pack then I can download the world.... So obviously they don't understand they set up the realm options so it can't be changed unless it's downloaded.
This ever gunna get patched? If someone messes with the realm I have no way of restoring from a backup.
I have the same problem, tried to save realm to change textures and got the same error “failed” this is extremely frustrating I am paying for a realm I can’t modify or save. What am I suppose to do, there is no fix and no answers form mojang!
“ I got an email response from support on this issue, they told me to simply change my texture pack then I can download the world.... So obviously they don't understand they set up the realm options so it can't be changed unless it's downloaded. ”
Cleary Mojang is not paying attention Thomas. This is the most frustrating bug in the game right now.
I have the same problem.
Version: Bedrock 1.8.x
Device: Nintendo Switch
Hope it'll be fixed in the next update.
This is completely ridiculous mojang better fix this in the next update, this bug is game disabling if my realm expires I can’t download it to a world, can’t change textures even. GETT IT TOGETHER, I pay for a real and I want it to work.
IdontWantToTell,
This issue has been open over a year and not even been assigned to be looked at. I assure you this will not be corrected anytime soon. I have found a solution to this issue on my own. Message me for details at rcr682k2@minecraftpechannel.com
Instead of messaging this guy for a fix ill tell you what i did . Redownloaded minecraft pe signed into my xbox live and started the import and it worked just fine ..i didn't have any other maps on my phone either. I think the fact that i had no maps mightve affected it because import has failed on my xbox and windows 10 games and they both had other maps already. So yea if anything move all your maps to a flash drive or somethn then try the export
I have had the same problem with my Xbox and Windows 10 version, I receive the import failed message. However I have been able to download the realm on my Kindle Fire. I have the Chroma Hills texture pack (the BEST) activated on both my Xbox and Windows 10, but the Kindle cannot handle the texture pack. Just wondering if others are using the same texture pack, I noticed that the original poster has the Chroma Hills in their attached picture.
Im using vanillabdcraft
I'm using the same Texture pack.
Hey, maybe this is it. It's the texture pack.
Case solved. Now it would be interesting if the texture pack maker has to fix it or Mojang.
Edit: Or it doesn't work with HD textures.
With all due respect, i offer server solutuons for admins of large worlds, that are no longer viable on mojang realms. I completely agree that if a *reboot, fixes your issue, then you absolutely do not need this. However, if you need help beyond the scope of reloading a phone app, i am available.
I removed the texture packs from the downloaded copy on my Kindle and uploaded it as my realm. When I get home later I will try downloading a copy on my Xbox and let you know if that works.
Idontwanttotell,
Don’t email this dude Rick Hire. If he is unwilling to post his fix on this board then he’s shady AF and you should stay away.
Matthew Slattery I think it’s any HD texture really. It would be an easy fix if they just allowed for removal of the texture pack from realms without download. At least we could eliminate that as an issue.
I agree on BOTH
Wow, lol.
Not shady at all. I love the game and have great respect. Unfortunately, simple solutions are not always the fix. When a simple solutuon helps, thats great, but some folks have serious issues. I was one of those people. Out of respect for mojang bug report forums, i dont advertise too blatantly here.
Besides that, i openly said i offer server solutions. My knowledge is free, and i have helped dozens of admins. Sorry if you were offended. Dont jump to conclusions if you dont know a person.
Did seem a lil sketchy thats why i said somethin. If you got a bigger problem then email the dood
Thank you! The people we have been able to help, have Realms that are several gigs in size. When Realms get to that point they tend to be glitchy laggy constant disconnections and the issue that is described in this bug report. Nobody wants that. We love helping people and promoting the game.
After removing the texture pack from my realm, I was finally able to download a save copy of the realm world.
I got it to work finally, I followed your advice to load on pocket edition ant I worked, hole thing unlocked so now I'm able to download also on my xbox. thank you foe the support you're work is better than the actual support.
As mentioned here before by Alexander T.
We have scheduled work for improving downloading of large worlds. Right now, some Bedrock clients can't handle more than ~1.4 GB before crashing. Our ambition is of course to support arbitrarily large worlds, and we'll make sure to fix this. In the mean time, if you can't get a hold of your large world, please start a support case at https://help.mojang.com/customer/portal/emails/new and we can assist you.
That being said, not every support agent will be able to resolve your issue automatically, this does not mean we are ignoring you or your issue. If the advise given by Mojang Agent didn't help, please feel free to get back to them and ask for follow up. They can often escalate your issue to developers, however that is not common.
This bug tracker is not customer support platform or forum for you to complaint and ask for assist, we simply do not have the capacity to reply to every ticket created here. The purpose for this bug tracker is to see existing issues and adding them to workflow if they are in fact bugs. Bugs are often categorised and gathered in major reworks, which are scheduled for future, this means that not all bugs are resolved immediately. We do NOT assign tickets to developers in most of the projects in JIRA, so please do not take that as a sign of this bug being looked at or worked on.
Additionally, please do not provide your personal information, which includes email address, do not encourage people to email you, and do not email anyone who provides email address here and asks you contact them. DO NOT SHARE your account information with anyone.
Before you make a comment - please read all previous comment, at least from the closest time period.
If you do not have an update/issue or a resolution to discussed bug - please DO NOT COMMENT at all. Again - this is not a forum for discussion.
If you like to discus Minecraft, please visit https://www.minecraftforum.net/ or https://www.reddit.com/r/Minecraft/
Edit: I removed some off-topic comments, but they are still visible to moderators.
I get the same problem. I have tried downloading my world on Windows 10, Switch, Xbox, IOS and Android and all fail at the level import part. My world is ~380mb and when I try to download it it downloads ~519mb and gets to 100%. This started happening after I applyed the vanillabdcraft texture pack. I feel like it is trying to download the texture pack along with the world but I have tried downloading the backup before the texture pack and after at multiple time instances. I have also tried restoring the world before and after I applied the texture pack at multiple time instances and then downloading the world but still get the level import failed error. So in summary I have tried on basically all editions and all possibilities of downloading my world. I also made sure I reinstalled minecraft for a fresh new version before trying. This is why i feel like it is the texture pack causing the problem.
Same happened to me although my realm is 140mb
Tried it on my first backup that was only 0.22mb, same problem happened, no resource packs.
I also have this issue occurring on Win10 Edition. My realm is only ~280mb, but I also have the VanillaBDCraft textures someone else mentioned and I'm assuming that's the culprit. Issue is, i can't remove the texture pack if I can't download the world first. So did I just pay $5 for a texture pack just to break my realm?
Also is happening in my realm, and I seriously need to download it, because of the coronavirus situation, I cannot buy another subscription until the situation is resolved, but I want to continue playing on my world.
Unable to download my realm on bedrock for Xbox one.
It had been months since I first made a duplicate of this issue, and this original issue has been up since 2017. Please fix it, I'm really tired of putting out money for nintendo online and realms so I can transfer over one world from the xbox to the switch. This is getting ridiculous, and I'm ready to demand a refund.
This seams to be an issue with realms 5GB or larger. The download process stalls after reaching 5GB and my realm is over 5GB and I want to make a backup.
This is happening to me on iOS 14.4 and Xbox One.
I was told recently that it has been known to be possible that issues on your realm can sometimes be caused by resource packs and/or behavior packs installed on other people’s realms that share the same hosting server. Is that true? If it is true, might you be able to move my realm to a new server to rule that out as a possible cause for this issue?
Is it possible that this error message of “An error occurred” when attempting to download a world has multiple purposes/is a catch all error for multiple errors that can occur for different reasons?
The reason I ask is because I have found a workaround due to the fact that I’m also experiencing this bug: https://bugs.mojang.com/browse/MCPE-120270. In summary: My realm has resource packs applied and are visible in-game, but my list of active resource packs shows as empty. The minute I apply an additional resource pack, all of the other ones are deactivated in-game. The list still shows as empty, though. But when I do that, the world becomes downloadable again. The only problem with that is that I can’t apply resource packs reliably while the world is being used as a Realm. I can, however, use that as a workaround by downloading the world, and then applying resource packs to it as a regular world without issue, and then I can Replace World with that file.
So I’m mentioning that as a possible clue as to what could be causing this particular bug.
If anyone else is also experiencing the above linked bug, I would recommend trying the workaround detailed above. It seems I’m only able to download my world when I deactivate most/all of my resource packs.
I tried your work around it still does not let me download the world. It stalls at 658MB out of 771.8MB everytime. This is a big realm issue that ought to be address. I can pay to put my main survival world on the realms platform but am then unable to take it off when I see fit to do so. Infuriating.
Related to
REALMS-2228?I've found the solution for this "error" and it is none, let me explain: I've been dealing with this bug for almost a year and I've tried everything and when I was giving up I've realised that this isn't an error, I barely check my saves folder in .minecraft and when I did I've realised that all of the worlds I've downloaded from my realms is in my saves folder, it just doesn't show up in-game and when I changed the names of the save files they appeared in-game and everything was fine so my hypothesis is that minecraft thinks there is an error in the extracting stage but in reality there isn't an error it just thinks there is. Well I don't know if this works the same for other people but I hope this helps you.
Same exact issue as Jacob Whisenant!
Not only the same Issue but stuck on same mb!
However my realm is slighty bigger than his, but like I said stuck at the exact same Moment. 658mb!
Please fix this because we are playin with like 10 People on this realm and if it might crash there is no actual backup of it!
Please fix this bug Mojang. I'm begging you. I keep getting a message that I'm out of storage when I still have over 100gb on my SD Card. I can't access my two year old survival world now.
so basically, I had no success downloading my realm on tablet even though I had enough space but on computer it worked fine. just remember if you are downloading it and its big you will have to wait a while for it to download and it usually won't show a progress bar so it can seem like it's not working but usually it is you just have to be patient. If there is still a problem then tell mojang directly and they can extend your realm or give you a refund. those are my tips hope they help
Please read this comment from Mojang above.
Mojang is aware of this issue.
The fact that there is no Assignee for the issue does not mean anything, Not all Jira features apply to all projects, including this one.
Do not comment unless you have new information that is not already mentioned in previous comments.
Any comments that do not provide new information related to reproducing the bug are subject to deletion.
My realm world download is still stalling at 658MB out of 850.3MB. My backup version from Feb 1st 2021 is still downloadable, but all versions prior are not. Is there anyway I could help in figuring out the issue? Would inspecting my realm for possible causes of the issue even be an avenue of possibility for the bug team? I would love for the issue to be solved, I just don't know how I can help in that process. Please let me know if there is anything I can do to help.
I was successful in downloading my world from the realm, finally, after 2 years. Below are the steps I took to finally get a successful download.
This is for Xbox One X, Minecraft Version v 1.17.40.
First, make sure your console is up to date with the latest version of Xbox, which is currently out as of this October.
I started by going to Minecraft game and selecting “Manage game and add-ons”. Then, I selected “Uninstall All”.
This is going to remove the Minecraft game and all of your saved worlds. Which means, you will lose anything not saved on the realm server.
Once the game, saved games, resources packs, etc. we’re removed, I restarted the Xbox completely. No fast boot up, a complete power down.
Once the Xbox was back up and running, I launched “My Files Explorer” App by Marcelo de Souza, available in the Microsoft Xbox Store. I already had this app installed from before. I don’t remember if there is a cost for it. I have no an affiliation with this app or it’s developer.
Once “My File Explorer” is downloaded and launched. I selected “Isolated Storage” to the left. Under the “This Device” tab. Then I selected, “Packages” from the top of the screen next to “Local”.
Once in This Device/Local/Packages scroll down to “Microsoft.MinecraftUWPConsole_(some letters and numbers)” and hit start to get the menu while it’s selected/highlighted and choose “delete”.
Restart Xbox as a complete power down. No fast boot up.
Once Xbox has restarted, download Minecraft from the Xbox Store. Once it’s downloaded, start the game.
Give everything the time to load. Don’t rush it. Everything has to sync.
Once, Minecraft, has fully launched and loaded go to your realm and download your world. Again, give it time and don’t rush it. Sometimes the downloading progress bar disappears. This is normal. BE PATIENT. DONT RUSH IT. WALK AWAY FROM IT, if you have to.
Once I got the successful download notification, I launched the world. The only things missing were my thrown tridents in the farms. (No worries, I’ll replace them later). Now I know my world is safe, I did, yet another, FULL POWER DOWN. Once the Xbox was up and running, I launched, Minecraft and reentered the world again. Everything looked fine.
I hope this helps someone.
Also occurs in iOS 15 (iPhone), Minecraft 1.19.21. Please update the "affectsVersions" and "Enviromment" fields of this ticket.
"An error occurred" appears 100% of the time during the "Initializing download" stage when attempting to download a world from a realm.
Affects 1.19.22
Affects 1.19.60
This problem seems to have been fixed on Xbox because I couldn't download my around 500 MB world a few months ago. Yesterday, I tried to download it again and I was able to.
I now have revision "~.50" and still can not download a realm to my PC running win11. THe realm is 1.5gb. Please look into this!
This is also happening on my PS5. It loads through the whole download and once it reaches the end it says “error occurred”. This is very frustrating as I play with a few people and we need that backup. None of the backups work as I’ve tried downloading 5 different backups during the time frame I need. I can’t believe it’s been an issue since 2017.
ps. The glitch affecting PS5s as well is the new information.
Still an issue in v1.20.73
In my case, the error appears instantly when I press Download World.
I've tried everything from removing resource and behaviour packs to restarting the game and my computer.
Very annoying considering it's the only way to get an up to date level.dat file for the Realm which is very helpful when you need to generate a world map.
I also tried opening the Realm on my iPad and downloading it from there. That didn't work either.
It seems unreal this is not yet fixed. I pay good money for my realm. I would like to be able to physically back up my world. One day, I would like to export my world when we are finished with the realm. As it is, all our work is at risk of being list or corrupted. Please fix this. It isn’t a minor bug.