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[Mojang] Linus Cumselius
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MCL-5642
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duplicates
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Make sure you are on the latest version.
[Mojang] Linus Cumselius[Mojang] Linus Cumselius[Mojang] Linus Cumselius[Mojang] Linus Cumselius[Mojang] Linus Cumselius[Mojang] Linus Cumselius[Mojang] Linus Cumselius[Mojang] Linus Cumselius[Mojang] Linus Cumselius[Mojang] Linus Cumselius[Mojang] Linus CumseliusAnders Rosén[Mojang] Linus Cumselius[Mojang] Linus Cumselius
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[Mojang] Linus Cumseliusrelates to
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[Mojang] Linus Cumselius[Mojang] Linus Cumselius[Mojang] Linus Cumselius[Mojang] Linus Cumselius[Mojang] Linus Cumselius[Mojang] Linus CumseliusThe things I'm describing now has been mentioned time and time before. Please try to keep this around for others to read.
When launcher says you are offline, it means the connection to the servers are failing at some point.
So the most likely causes are:
1) dns resolution fails, i.e authserver.mojang.com does not resolve to an actual ip adress.
2) dns resolution succeeds, but certificate checks fail
3) slow network (unlikely cause)
Solutions:
1) ensure nothing interferes with dns name resolution (for example modified hosts files on windows). In the logs similar to:
[Info: 2019-12-17 00:55:34.7110209: NetQueue.cpp(543)] NetQueue: Starting net action https://authserver.mojang.com/authenticate [Info: 2019-12-17 00:55:34.7745380: NetQueue.cpp(408)] NetQueue: Primary ip: , Url: authserver.mojang.com2) ensure logs does not contain stuff similiar to:
[Info: 2019-12-17 00:55:34.7110209: NetQueue.cpp(543)] NetQueue: Starting net action https://authserver.mojang.com/authenticate [Info: 2019-12-17 00:55:34.7745380: NetQueue.cpp(408)] NetQueue: Primary ip: 142.44.142.126, Url: authserver.mojang.com [Info: 2019-12-17 00:55:34.7746420: NetQueue.cpp(440)] NetQueue: Action failed with result "schannel: next InitializeSecurityContext failed: SEC_E_UNTRUSTED_ROOT (0x80090325) - The certificate chain was issued by an authority that is not trusted." (35) : https://authserver.mojang.com/authenticatewhich indicates you may have some thirdparty "auth service" in between mojang auth services. Not good.
Historically there has been some other causes for this but they have all been adressed. Launcher defaults to ipv4 regardless of your own network protocol so if you still have problems and you know you are running ipv6, please file a bug and tell us.
@[Mojang] Linus Cumselius: we already have an older ticket about this issue. It is usually caused by software that is incompatible with Minecraft (such as certain antiviruses etc). See MCL-11510.
This was caused by interpreting file status in a faulty way.
This issue contains two issues.
Issue 1: "LAUNCH FAILED: The version you are trying to play inherits properties from an unknown version"
Issue 2: "Error unable to create directory.". This one is fixed with bug report https://bugs.mojang.com/browse/MCL-8418.
So let's focus on issue 1 for this bug.
There's a lot of resolved duplicates related to this issue, so my question is; @nikecow Is this still an issue for you? Or anybody else for that matter..?
Regarding Issue 1 (which is the main issue now):
@Colt1775 The only thing that comes to mind is that a configuration is invalid, i.e the configuration doesn't have a corresponding version that can be downloaded and played.
Basically, you are trying to play a version that doesn't exist. Does that make sense?
As a workaround you can (try) installing the jdk instead of the jre (as I know this was required by one user).
See https://jdk.java.net/11/
Already resolved in duplicate: https://bugs.mojang.com/browse/MCL-10279
I removed duplicate link.
UNC paths seem to work great. If you disagree, please provide a sensible repro case if you still get this error. Also make sure you are on the latest version.
Hi,
Thanks for your response.
The launcher version I know has the fix is 2.1.2337 and since you are on 2.1.1462, it might be that you are not seeing the fix yet. I'm sorry for any inconvenience due to this on your part.
Please hold off until you can verify this also happens on that version or later.
Hey, thanks for your report. Just to be clear, you state in the description qoute "So i want to hit the play button but it doesn't allow me because it says Offline/No connection.". Sorry for being picky here but I just gotta confirm that the I understand this correctly because it feels like I'm missing half of the report.
Did you actually press the play button? Tell me what happened when you did? Did you get an error message at all?
@Corbonzo_the_gr8 @MattFTP got it.
Are you on slow connections by the way, latency wise?
Are you behind a firewall/common ip that several people are using minecraft through?
Also try reconnecting when the launcher has started to see if that helps (this worked for another user).
@enerGstone if this still happens to you on 2.1.5197, please provide the output of your launcher log file here.
Please attach the launcher log to this report.
The attached log file seems a bit out of date. Are you sure you uploaded the latest one from the correct directory?
Please attach the launcher_log.txt file.
This has been adressed. Try restarting your launcher and see if this still happens.
The version in this report wasn't available on release channel until ~1 hour later. We're you on beta? Otherwise, please restart to get latest version. Does it still happen?
Please try again on the latest version. Does it still happen?
Hi, thanks for your report. Can you please reproduce this on the latest version and then attach your launcher log file in this report.
According to your log, the launcher tries to make a connection via your localhost. This seems to indicate you are trying to connect via a vpn or local tunnel (created by you or an application on your machine). Please review your machine configuration and make sure you connection is not filtered so that https traffic is not blocked.
You should also make sure you do not have malware installed that might reroute your connection. Check your hosts file.
According to your log, the launcher tries to make a connection via your localhost. This seems to indicate you are trying to connect via a vpn or local tunnel (created by you or an application on your machine). Please review your machine configuration and make sure you connection is not filtered so that https traffic is not blocked.
You should also make sure you do not have malware installed that might reroute your connection. Check your hosts file.
Try what was recommended in this ticket: https://bugs.mojang.com/browse/MCL-12108
Please let us know if that might have worked for you.
Website related ticket.
According to your log, you are running launcher version 2.1.5964.
I would guess there is something wrong with some files on disk, they are corrupted or incomplete somehow. Try renaming or removing your .minecraft folder in your appdata folder (enter "ctrl + r" and then "%APPDATA%"). We will also look into if this might be caused by the launcher somehow.
Are you saying that it works or that you have already tried what was suggested?
See if the advice on this ticket might work: https://bugs.mojang.com/browse/MCL-12108
It seems the application is unable to create a gl surface (if what you provided above is actually the cef log). Please provide the complete launcher_cef_log.txt as well.
Things to try: make sure your graphics drivers are up to date or if you recently upgraded, that might be the reason you are suddenly seeing this, then please downgrade to the working driver version.
Let us know if this helped you or not.
Reading the provided log indicates that there's missing OpenGL support.
Please make sure you have OpenGL installed on your machine.
According to your logs, you should try any of these solutions:
A bug fix containing a change as to where temp storage is located will be released within a reasonable timeframe. This should avoid the scenarios described above. Well, as long as that containing folder allows files to be run.
Let me just understand this correctly because the video show the launcher actually being run successfully.
The workaround mentioned above refers to the edit in the description?
The error shown in the log window (in the video) is likely caused by using a too new java version. Use Java 8 instead.
See https://bugs.mojang.com/browse/MCL-10501
As stated above, this issue is resolved in bootstrap versions 598 (MacOS) and 601 (Windows).
This is a bootstrap fix that affects multiple core versions, the earliest, Windows version 2.1.5964.
This issue is resolved in bootstrap versions 598 (MacOS) and 601 (Windows).
Also reported here:
https://bugs.mojang.com/browse/MCL-12229
This was a legit issue, albeit not launcher specific. It has since been fixed.
Please update your graphics driver and try again.
Please upload your launcher_profiles.json.
You can find it in your appdata folder. Write %appdata% in a "windows explorer" window and go into .minecraft folder.
First of all, make sure you are not running the launcher already by rebooting you computer (or check in the activity manager).
Don't create a folder in %appdata%. That is taken cared of automatically.
If you would like to reinstall, please remove the .minecraft folder in %appdata% and the installation folder itself (wherever it was put originally) before trying again.
Alternatively you can just remove the "launcher_profiles.json" file and the ".version" file and then rerun the application. It should update to the latest version.
This is being worked on at the moment. Fix coming up soon. Sorry for any inconvinience this causes.
The log doesn't indicate any problems with connectivity, apart from not being able to connect to the auth service. Can you please double check your connectivity to https://authserver.mojang.com by pinging or trace routing or similar?
Ok, good. Thanks!
Does this still happen? If so, please upload your launcher_log to this issue.
Is this still an issue?
Thanks for reporting this. I agree it is vague and it deserves a proper explanation and/or fix/change. I will open up an internal discussion about this immedately.
The things I'm describing now has been mentioned time and time before. Please try to keep this around for others to read.
When launcher says you are offline, it means the connection to the servers are failing at some point.
So the most likely causes are:
1) dns resolution fails, i.e authserver.mojang.com does not resolve to an actual ip adress.
2) dns resolution succeeds, but certificate checks fail
3) slow network (unlikely cause)
Solutions:
1) ensure nothing interferes with dns name resolution (for example modified hosts files on windows). In the logs similar to:
[Info: 2019-12-17 00:55:34.7110209: NetQueue.cpp(543)] NetQueue: Starting net action https://authserver.mojang.com/authenticate [Info: 2019-12-17 00:55:34.7745380: NetQueue.cpp(408)] NetQueue: Primary ip: , Url: authserver.mojang.comNotice the missing ip adress after "ip: ".
2) ensure logs does not contain stuff similiar to:
which indicates you may have some thirdparty "auth service" in between mojang auth services. Or some weird root certificate like in this case. Not good.
Historically there has been some other causes for this but they have all been adressed. Launcher defaults to ipv4 regardless of your own network protocol so if you still have problems and you know you are running ipv6, please file a bug and tell us.