Get "Unable to connect to world" or just stays on "Loading resource packs" when joining Realm after uploading a world
Edit: Some linked tickets report that the "Loading resource packs" can either freeze, or take much longer than normal before get to the "Unable to connect to world" message.
Unable to connect to realm. Multiple clients. Multiple platforms.
Linked Issues
is duplicated by112
BDS-6215When trying to join friends realm, I am stuck on 'loading resources' indefinitely Duplicate
MCPE-48399Realm access DuplicateMCPE-48619Can’t connect to realmsDuplicateMCPE-48634Stuck in loading Resource packDuplicateMCPE-48644Unable to connect to RealmsDuplicateMCPE-48781Unable to connect to world.DuplicateMCPE-48790Unable to connect to world bug. DuplicateMCPE-49011Realms can't be joined by me and the ownerDuplicateMCPE-49483Inconsistent Realm Connection Error - BedrockDuplicateMCPE-50203Specific realm not loading DuplicateMCPE-53416DAY 3 of not being able to enter my realm i paid forDuplicateMCPE-58319Can’t join realmsDuplicateMCPE-63758stuck on realms loading screenDuplicateMCPE-65886I can't join my friend's realm on my android phone, but on my pc I can connect just fine.DuplicateMCPE-66125Loading resource packs (forever loading)DuplicateMCPE-68959Can not enter realm, stuck on loading screen that says generating world loading resources and does not load the realm. Since the update I can’t play on my friends realm.DuplicateMCPE-69078Stuck at "loading resources" screen DuplicateMCPE-71785i cant join my friends realm and it only keeps me on loading recorce packsDuplicateMCPE-87228Cannot enter realm, stuck at loading screen show resources packDuplicateMCPE-95264I cannot join my friend's realmDuplicateMCPE-965651.16.20 joining a realm infinitely loadsDuplicateMCPE-99635Stuck on "loading resource packs"DuplicateMCPE-100313Can't join my friend's Realm server because a popup keeps appearing saying "Unable to connect to World."DuplicateMCPE-100668there is an issue with it being unable to connect to a realm that ive already been playing onDuplicateMCPE-100853when i try to enter to my realm, the game said: can not to connect to the world.DuplicateMCPE-101084Realm not conectDuplicateMCPE-101118Unable to connect to worldDuplicateMCPE-101159Cannot connect to worldDuplicateMCPE-101196realms service does not let the world enterDuplicateMCPE-101218unacceptable downtime for realmsDuplicateMCPE-102136RealmDuplicateMCPE-102551Problems with realmsDuplicateMCPE-102974Can't join realm DuplicateMCPE-106084Cant access other realms in multiplayer cross platformDuplicateMCPE-112408Unable to join friends realm, loading forever!DuplicateMCPE-112784Unable to connect to worldDuplicateMCPE-114224Will not allow me to connect to realms even when connected to wifi & everything's updated DuplicateMCPE-114603Download Realm Resource Packs Freeze Issue. DuplicateMCPE-129264Every time I try join my friends realm it gets stuck on loading recourses DuplicateMCPE-133950cannot join realmsDuplicate
REALMS-1991Loading screen stuck on "Building Terrain" when trying to join serverDuplicateREALMS-1999Minecraft can't enter realm stay at "loading resources"DuplicateREALMS-2101Some people can access my realm, but I can't.DuplicateREALMS-2169Realm won’t loadDuplicateREALMS-2203I cannot get on my realmDuplicateREALMS-2204"Unable to connect to world."DuplicateREALMS-2207Problems with entering my realmDuplicateREALMS-2234Loading resource packsDuplicateREALMS-2244cannot connect to realmsDuplicateREALMS-2284Cannot connect to realms, ever.DuplicateREALMS-2285Cannot connect to Realm on Windows 10 EditionDuplicateREALMS-2301can not connect to my realm DuplicateREALMS-2302unable to connect to realmDuplicateREALMS-2313Realm not connecting on Minecraft Bedrock RealmsDuplicateREALMS-2344It wont let me get in my realm it says cant connect to realm i checked my internet and its good and i can play multiplayer serversDuplicateREALMS-2676Resource and behavior packs fails to load without user feedbackDuplicateREALMS-2794Can’t join my own realmDuplicateREALMS-2817Loading Resource PackDuplicateREALMS-2908Cannot join Realms on Bedrock editionDuplicateREALMS-2918Failed to connect to realm DuplicateREALMS-2993I can't connect to my mobile Realms!DuplicateREALMS-3068I can't access Realms / win10DuplicateREALMS-3180Windows 10 Realms Plus - Loading Resource Packs StuckDuplicateREALMS-3197My windows 10 version is unable to connect to my friends realm playing xbox one, my connection is fine, and occaionaly does connect but never for more than 20mins then I disconnectDuplicateREALMS-3385Realms Endlessly LoadingDuplicateREALMS-3440Loading resource packsDuplicateREALMS-3459"Loading Resource Packs" taking a long time when joiningDuplicateREALMS-3544It always say's unable to join worldDuplicateREALMS-3677Cant log on to Realm Xbox OneDuplicateREALMS-3695Loading Resource PacksDuplicateREALMS-3699Hace poco compré el realms y solo lo usé dos días., y funcionaba bien hasta ahora ., cuando quiero entrar me desconecta del servidor o si no entro y al poco rato me desconecta.DuplicateREALMS-3706Resource Packs!!!DuplicateREALMS-3777Can't join my friend's realms serverDuplicateREALMS-3815Cannot join Minecraft Realm despite concurrent membershipDuplicateREALMS-3840Loading Resource PacksDuplicateREALMS-3889Stuck on Loading Resource packs Loading screen.DuplicateREALMS-4063Realm "Unable to connect to world"DuplicateREALMS-4078Me and My members can't connect to my realm/ Stuck at loading resources packDuplicateREALMS-4079Me and my members can't connect to my worldDuplicateREALMS-5105When I try to join my friends' realm, it gets stuck on "Building Terrain" and doesn't proceed.DuplicateREALMS-5377Minecraft Windows 10 stuck on Loading recource packsDuplicateREALMS-5384constant loading resources packs the disconnect from serverDuplicateREALMS-5448I can't connect to my realmDuplicateREALMS-5562"Couldn't close realm"DuplicateREALMS-5566Unable to connect to world DuplicateREALMS-5588Unable to connect to world ERRORDuplicateREALMS-5596My realm isnt workingDuplicateREALMS-5601Unable to connect to realmDuplicateREALMS-5602Cannot connect to realmDuplicateREALMS-5620unable to connect to worldDuplicateREALMS-5628Cannot log in to Realms Plus realm.DuplicateREALMS-5651World won't open, stuck on "Loading Resource Packs" ScreenDuplicateREALMS-5654I'm having trouble connecting to realmsDuplicateREALMS-5658I am unable to log into my realmDuplicateREALMS-5659Realms not working DuplicateREALMS-5664Unable To Connect To World.DuplicateREALMS-5670Unable to connect to realmsDuplicateREALMS-5684Failed connecting to realmDuplicateREALMS-5688Realms is down, cannot join!DuplicateREALMS-5828Stuck on loading resource packs on Xbox one realm DuplicateREALMS-7556Unable to load world DuplicateREALMS-8059Unable to connect to world.DuplicateREALMS-8136Stuck in loading screenDuplicateREALMS-8138Stuck on loading screen DuplicateREALMS-8251loading in bugDuplicateREALMS-8275When I load into a realm it says loading resource packs indefinitely DuplicateREALMS-8297Loading resource packs when joining realmDuplicateREALMS-8382Realms wont loadDuplicateREALMS-8393Whenever I try to join a realm it just won't work. It loads for a bit and then says disconnected. I tried updating the game, my ps4 software, I even deleted and reinstalled the game. Nothing worked DuplicateREALMS-8407Cant join realmsDuplicateREALMS-8426Takes a long time to join, and world bugs out when connect.DuplicateREALMS-11643Minecraft Bedrock Realms issueDuplicate
Created Issue:
Bedrock Realm - Unable to connect to world
Unable to connect to realm. Multiple clients. Multiple platforms. Also backups are 0.0mb like
MCPE-48440
- Unresolved
- Open
- Unconfirmed
- Windows
- Windows 10
- 1.12.0
![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
MCPE-48478 → REALMS-20541.12.0 - Windows 10 - PC
relates to
is duplicated by
is duplicated by
relates to
![[Mojang] Fredrik Telenius](../../../data/avatars/users/10122.svg){kind=small}
Unable to connect to realm. Multiple clients. Multiple platforms. Also backups are 0.0mb like
MCPE-48440Edit: Some linked tickets report that the "Loading resource packs" can either freeze, or take much longer than normal before get to the "Unable to connect to world" message.
Unable to connect to realm. Multiple clients. Multiple platforms.
![[Mod] Urielsalis](../../../data/assets/gravatar/urielsalis.jpeg){kind=small}
is duplicated by
1.12.0 - Windows 10 - PC
![[Mod] OcelotOnesie](../../../data/avatars/users/43220.png){kind=small}
is duplicated by
is duplicated by
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
is duplicated by
Bedrock Realm -Unable to connect to worldGet "Unable to connect to world" or just stays on "Loading resource packs" when joining Realm.
is duplicated by
is duplicated by
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is duplicated by
+ @James Canning.
Dont say “This happened for me! Mojang really needa did this!” they will, they need sometime to investigate.
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![[MCPE Mod] Celesian](../../../data/avatars/users/81635.png){kind=small}
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REALMS-4768
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![[MCQA] Kinga Izdebska](../../../data/avatars/users/18949.svg){kind=small}
is duplicated by
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Get "Unable to connect to world" or just stays on "Loading resource packs" when joining Realm.Get "Unable to connect to world" or just stays on "Loading resource packs" when joining Realm after uploading a world
relates to
is duplicated by
is duplicated by
![[Mod] LateLag](../../../data/avatars/users/92884.png){kind=small}
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![[Mod] Greymagic27](../../../data/avatars/users/92875.png){kind=small}
is duplicated by
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This may be a duplicate of REALMS-2054, but I'm not sure of that. There are hints that it may have been a problem with the Realms service and has since been resolved. Are you still having this problem? If not, what did you mean by "I had to change my account"? Did you create a new account or do something to change the old one? If the problem is still happening, are there any resource packs applied to the realm world, and does the problem go away if they're removed?
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tried to replace the realm with a 24hr old backup and it failed.
tried to reset the realm. failed.
tried to close the realm. failed.
so a half hour later, the realm rest. uploaded the 24hr old backup and we are up and running. The realm does not produce backups when there are people logged in. log out and wait, you get a backup.
Moved to the Realms section. Please contact Mojang Customer Support directly if you need specific help or support regarding your Realm.
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I am experiencing this issue with a friend's realm. I try to load in and after "Loading Resource Packs" takes about three times longer than usual I am "Unable to connect to world."
Has there been any status updates to this? Getting ridiculous now, and no transparency on what the issue might be.
Transparency and accountability, that's what we are here searching for. Please assist.
I started experiencing this issue last night on a friend's realm. When I try to join the realm I just get the error message "Unable to connect to world." Him and I have tried everything possible but nothing has fixed the problem so far.
Same here
Me to on my own realm.
POSSIBLE FIX: remove ALL global resources out of your personal minecraft game, leaving just the original MC textures in. Try joining the realm again. It worked for me, I don't know about anyone else.
Me and my friends encountered this issue on a Realm recently. We've ended up abandoning the Realms system altogether as due to this bug and another that renders the Realm unplayable for one or more members, it's not worth the hassle.
Hello, Ricky!
I have this problem on servers, if you want to join. Just wait for a
minute, if it doesn’t work. Please tell me, I’ll be watching this issue, thanks!
-jace!
This happened for me! Mojang really needa did this!
Note: The game, might need some time to load. This happens on MINECRAFT Servers.
Me and my friends are also encountering the Unable to Connect to World after the Loading Resource Pack. This has been happening the whole day today.
The recent mass outage that also shows this error is tracked in
REALMS-3921, not here.This issue has happened to me just now as well. I was disconnected from a current session. Received this message when trying to reconnect. It took about 15 minutes before I was able t o connect and it appears that I lost about 30 minutes of building so perhaps the server failed and a backup was restored? Unsure.
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
Is this still an issue in the latest version? If so, could you please provide a copy of the world save that is causing the "stuck on loading" screen?
This ticket will automatically reopen when you reply.
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I had this happen on my realm. I quit my realm, then selected a different local world and clicked "Play on Realms". The game exported and uploaded the world to my Realms subscription, then tried to join it. After a couple of minutes it timed out and game me the "Unable to connect" message. I immediately tried to join from the Joinable Realms part of the world list and easily succeeded.
I then checked the Backups screen and saw that a backup had occurred 2 minutes earlier. I think the problem may have been that it was backing up the previous realm world when I tried to upload and join the second world. It actually did upload and replace the old realm world, but maybe the backup and upload functions are uncoordinated and one is overwriting the other, or the join function is using outdated realm information from before the backup.
Steps to reproduce:
Expected result: The new world is uploaded and you join it.
Actual result: The new world is uploaded, but when you join it you time out with the "Failed to connect" message.
I can attach a copy of the worlds I tested with, if you want.
I am continuing to have this issue after weeks of trying to figure out with minecraft support....they even sent me to nintendo, who sent me back to minecraft, they now sent me here. I get this error on my switch and cannot connect, i can connect via my xbox count ok. My little brother seems to have no issue connecting via his switch so im not sure why it seems like it's just me?
Natalie Neal: Could you please add some further explanation? I've never seen or used the Switch platform and I know there are differences, but it's hard to remember what they are. My recollection from past bugs is that you can sign in by either your Microaoft account or your Nintendo Online account, and some features don't work the same both ways. So which account lets you connect and which doesn't, and by your "xbox count" do you mean your Xbox Live account (which I think has now been renamed to Xbox Online)?
Something else you might want to try is clearing out old cached resource packs, which may be causing a compatibility issue if the Realms world is using a different version than your Switch is. On my PC, I clear out cached packs from Settings > Storage, but I don't know if it works the same way on the Switch.
The reason why I send my comment, the problem I had previously appeared again on my server, I am the one who hired the service and it happens that I returned to Happen
Basically it just randomly happens when I try to connect to any realm or mutliplayer world.
I found out that I can bypass this issue by loading any local save then click "save and exit", and only then I can connect to the realms or multiplayer worlds.
And then if it happens again, i have to do the before mentioned steps again to be able to connect.
MandandM: Thanks, that's very helpful both as a possible workaround and as a clue to where the developers need to look to find the bug! I will pass it on.
I can see a flash of "Download resource pack" windows sometime, I got reports from other players that if you're lucky enough to click on the "Download" button, and downloaded successfully, you can join, otherwise you'll get the "Unable to connect to world " error again and again
@MandanaM 's solution seems not to work for me
@AkameMoe You can also try to reset your internet options, search for them in your search bar then go to advanced tab, and click on reset internet options. Sometimes it also helps.
I'm really confused... I'm kinda new to Minecraft and I'm not sure how everything works. can anyone who found a solution explain it to me because I'm a noob? Also I don't always get the unable to connect message, I just sit in the realms loading screen forever. my friends say that it says i've joined the game from their pov but i haven't.
We are not able to provide personal assistance via the bug tracker, so you might want to visit Community Support for help.
In my case - i have a realm for 10 ppl - and i can play without any problem on Realms on any device (pc, ps4, tablet, switch). But my friend with whom i want to play if he tries to connect to realm he gots that error 'unnable to connect' and it also throws me out from realm. he is playing from PS4 slim, and i know we was using Natural Textures pack.
As a general tip, you might try simplifying by removing all texture packs from the Realm itself. Players should be able to use their local packs if desired instead of having to load from the realm.
that step is already done , there is no any additional texture packs on the realm.
It seems I can get into by adding on all the resource and behavior packs, but after adding those packs, I still need to try again and again for luck
p.s. I also tried to reset internet, no help
In my opinion, I think the problem is caused by a UDP packet send or receive order error. If the resource/behavior package info packet is sent or received before the play status packet (or things like that), maybe it'll cause the problem. Just a simple guess
It may even be an issue regarding "xbox" servers, i have a latency of 200ms on any realm no matter its location. So perhaps a latency or packet loss issue.
I found out solution for my case and this is the steps that i done:
Steps that happened on my friends PS4.
1 - Deactivated resource pack (NATURAL TEXTURE PACK https://www.minecraft.net/en-us/pdp?id=167a11c3-759b-4eaa-b898-5d85dbbd7f5c) - Still can't connect.
2 - Made a backup of saves files to external Pendrive.
3 - reinstalling a game without removing save files from PS4. Problem to connect to Realms still existed.
4 - removed all saved files. IT WORKED. i could connect to our realms - but world there was new and we wanted to play on my firends local save.
5 - copied to PS4 save with world. There was multiple files in those saves - one of those have world miniature and some others don't. and we copied only one file with the world.
6. uploaded that world to Realms. After 30 mintutes it stated working - world have 500 mb and it took some time to start.
7. re-downloaded resource pack and activated it back.
8. Still it works on Realms.
for me it looks like that some resource pack have some impact even it was deactivated. Removing all saved files from PS4 fixed issue(only minecraft saves - not from other games ! :d). After connecting to realms its safe to re-install resource pack.
@Maciej,
I just checked your repro and i think it's not working. It looks like you might randomly connect or not connect regardless of the actions you mentioned.
Why is this still unassigned? This has been a problem for 18 months!
Mojang only uses the "Assignee" field for Java-Realms. So for bedrock realms, the Assignee will never be set, but that does not mean the issue is not being worked on.
Nice that my comment about compensations for this bug has been deleted - it's nice from your side. Maybe you should also delete receipt for not fully functioning service that you are selling?
Anyway there is no working solution for that problem after last upgrade.
now i tried::
PC - works
PS5 - doesn't work
galaxy s6 tab - doesn't work
Galaxy m51 - doesn't work
Nitendo Swtich - doesn't work
$7.99 monthly - gone from my account.
Maciej: The bug tracker is not a customer support site and cannot help you with anything but bug reports. As explained in our guidelines, comments are for providing information to the developers that might help them find and fix the bug. We also allow sharing of workarounds. But this is not a discussion or support site and off-topic comments are subject to removal as disruptive to the bug tracker's purpose.
Hey all.
So, I've been struggling with this issue also and have spent almost a year now trying every workaround I can think of (some of them briefly successful, listed below) and have found a bunch of interesting parameters that may either be useful for further fixing attempts for smarter people or useful for devs fixing the bug. I have literally created an account here just to post my findings. I will add that I primarily play on Nintendo Switch, where I first encountered this bug, but it seems to have spread to my PC, Phone and PS4 versions of Bedrock Edition, so it appears to be an issue with my account or the world file or a mix of both. Local worlds work fine, and I can even play online multiplayer, just not on the realm. I also just want to point out before I begin that out of every few tries detailed below, if I left it long enough it would eventually log me in, however it would only load the chunk I was in when I last played, not all sounds would work, and I couldn't access the inventory or crafting screens, other players couldn't see me (though I could see them moving in real-time) and any blocks edited would be reverted when I next logged in, I felt like a ghost.
Anyway, from the very beginning. this issue appeared out of the blue after a couple months of owning a realm, I was not using any resource packs (none 'active') but had some packs attached to my account in the 'My Packs' section from my Xbox360 minecraft days. These included the 'Super Mario Mashup' resources pack and 'Natural Textures' Pack.
Since it stuck on 'loading resource packs' I tried replacing the texture pack on the realm with one that I had gotten free with Realms Plus, I noticed that I had two copies of 'Natural Textures' resource pack in the 'My Packs' section, and the titles were scrambled into what looked like hashcode (0x_ random string of numbers and letters). This change of resource pack however worked and I continued my merry playing.
This issue reared up again several months later and I still couldn't pinpoint anything that felt like a particular cause. I tried the same fix and swapped out the resource pack, noticing now that ALL my resource packs, including all of the realms plus ones, had scrambled titles and this time this fix didn't work, I tried reloading the game a couple times and also noticed that any changes to the realms settings were reverted upon going back to the worlds screen, and so I figured that the resource pack changes I was making weren't actually changing server side, only client side.
I then tried changing the pack and clicking play on the same settings screen without going back to the world select, this worked intermittently but I would have to do this every single time I played, and it wasn't guaranteed to work, the times it succeeded decreased exponentially and eventually stopped altogether. Then a small miracle, I was trying this method when I received a pop-up that said 'this realm uses a resource a pack. Do you want to download it?' or something similar, I clicked yes, it did the download and I was in! It then continued to work as normal for another couple of months
and I thought it had been fixed entirely, but then it came back yet again randomly. This is the point where I noticed it could be being triggered by my console going to sleep while logged into the realm.
For another couple of months I fought with it, and every time that same pop-up appeared, it would lead to a month or more of completely normal functionality, but I could not find a reliable method of forcing it to appear, and clicking 'force players to download resource packs' tickbox didn't seem to effect the odds. I found changing my global resources in from the main menu (not for the realm) had no effect on the odds of this popup appearing. I did however find that the process of deleting the currently active resource pack (using the little green tick on the right) and then installing and activating another (all in the same session) seemed to improve my chances. Then the green tick stopped appearing (instead replaced with a little loading animation), but I found that installing the effected pack again via the store page would allow me to then delete it, leaving the 'active packs' section empty for a new one to be installed and activated. This was exhausting but at least I could play again.
Finally, after several more months of random periods of functionality, all of these workarounds stopped working and the resource pack pop-up just stopped appearing altogether. It was during this time that I also tried completely deleting and uninstalling Minecraft from all affected devices, I tried wiping all my save data, I moved all of my worlds onto a USB and wiped literally everything. I then reinstalled, logged back in on each device and all of them were still affected (even before I moved any worlds or other data back).
It was then that one of my friends who had listened to my rants about this issue offered to buy a realm and upload my world file onto it. I accepted and we did all the transferring. Sadly, this initially did not fix my issue which doubled down my belief that it was my account or the world file or both. I retried ALL of these fixes again, not a single one of them worked, which nearly caused me and my friends to walk away from realms entirely, and Mojang support endlessly repeated that it was not possible for them to troubleshoot individual realms and could not help. I had no other options left and almost gave up, but then my subscription ended, my realms content was removed and I had one final idea. I tried uninstalling and wiping all my Minecraft data, including my save data (backed it up elsewhere) on my Switch now that I had none of the online elements still attached to my account and suddenly it started working again like normal and has not yet returned, even though I have occasionally let my Switch go to sleep when logged into the realm!
At the time of writing it has not returned at all on my Switch, however, every other device still has this issue and I believe it's due to my inability to fully wipe all of Minecraft's data from them. I have tried uninstalling the Win10 App but have noticed that when I re-download it, I'm already logged in and deleting the app's files from the correct area of the AppData folder (not the .Minecraft in 'Roaming', it's under 'Packages' in 'Local') does not change this or fix the issue.
I really hope this helps in some way!
TL;DR
-Try changing your realm's resource pack, if that doesn't work
-Try changing the texture pack and clicking play from the settings screen, if that doesn't work
-Try the above AND accepting the popup that asks you to download said texture pack, if that doesn't work,
-Try deleting any installed texture packs using the little green arrow to the right of the deactivate button and installing a fresh one, if that doesn't work,
-Try installing, activating and deleting a texture pack and then installing and activating a different one. If that doesn't work,
-Try wiping Minecraft from your affected device entirely, even save data (back it up!), if that doesn't work,
-Try to find a friend or relative who will use their Minecraft account to run your realm from, if that doesn't work,
-Try waiting until your subscription ends and realms plus content is removed, then try the above steps again. If that doesn't work
-Try upvoting and commenting here with how your issue arose and help the devs fix this once and for all!
Just a small addition, the issue has now come back yet again on my switch. It appears to be triggered by being kicked from the server when the server updates in some way. Today my Minecraft app updated and then less than 30 mins later I was kicked from the server with the words ‘disconnected from server’ in-game, and ‘a communication error occurred’ through the Switch interface. Then the issue returned.
Mairnan: This is normal behavior around the time regular releases update. It's caused by the fact that all devices are not updated at precisely the same time, and Realms generally gets updated a day or so after other platforms. The problem is inevitable, but should resolve itself within a day. If it doesn't, it might need more attention, but as of now I think this is just expected behavior.
Depending on your device and settings, you might be able to postpone updating your release of Minecraft for a day or so, in which case you would minimize the out-of-sync condition that causes this.
By the way, please note that the bug tracker is not a discussion board. Comments are intended for providing additional information to the developers, and we also allow sharing workarounds in comments because (as you noted yourself) those are often helpful to the devs as well, but in general please avoid directly addressing other users of the site. I left your long comment because I know it took you a lot of time to develop it and because it appeared to have considerable technical detail, but my first instinct was to remove it because it gives advice to our users. It's fine that you want to help others, but a better place to do that is the Community Support Discord where it doesn't distract the devs from the information they need.
Thanks for the info, have joined the discord.
This problem does persist for several months after any kind of update, on every device I log into with my account. Seems to be something I have purchased on my account or is connected to my account, the workarounds I have found are always temporary and the issue comes back if triggered by updates or any changes to my resource packs. So far the only workaround has been completely deleting the app and save data and again, this is only temporary. Hope this helps the devs even further.
Have you tried clicking Cancel and trying again? When I see it stall, it's usually like it just forgot what it was doing. It's pretty easy to get past the problem that way and no damage is done by retrying.
I tend to have the problem with large resource packs, such as the complete replacement texture packs. It happens when I add a Realms Plus texture pack to the Realm rather than when I attach it to my local world, then try to upload the world and pack together.
Thanks for the continued responses. I have retried many many many times, and have tried waiting it out. As described in the main post, 9/10 times I try and retry it just pops up with the error ‘unable to connect to the realm. Please check your internet connection or network settings’. My internet is fine and I can play online (not on realms) with friends with no issue.
The other 1/10 times I wait, I’ll get into the realm but only the chunks I was in/nearby when I logged out last will load, I can’t open the inventory or place blocks and I don’t hear any sounds when walking or mining. I can see my friends moving in real time but for them I’m standing still where I last logged out.
I should mention I am not using any sort of resource pack, and the realm has no pack on it either, but I do have two packs in the ‘My Packs Section’ that seem corrupted (the names are often just a jumbled series of numbers and letters that look like hash codes). These are the Super Mario Mashup pack and the Natural Textures pack, the latter has been brought up in earlier comments but not sure how relevant that is.
I have EXACTLY this problem and its so frustrating. Even happens as realm owner, and I've had the issue since I can remember lol. I got around it using a VPN on Windows 10 Edition but its not the best fix, and cant be done on consoles. The only way I can reliably connect on console is to use an ethernet, so if you can use that you may be able to connect.
It's interesting that you can see your friends' simulations update but they can't see yours and you can't do anything that requires the server to update your state within itself. It's consistent with a theory that you're not sending proper packets to the server, although I know almost nothing about the details of the network protocol and can only guess why that might be. Normally I'd suggest reinstalling the game but you've already done that. The next thing I'd suggest is checking your router and firewall settings. I know you think that because your internet generally works fine, it can't be anything in your network settings, but that's a false assumption. There are all kinds of ways it could be wrong and only affect one app or one kind of connection. Router settings could be configured to redirect packets you're sending to the server to a wrong IP address for instance, or to discard them, and no other app would be affected. Similarly, a local firewall could block outbound traffic from Minecraft only. Neither of those would affect anything else, and neither would be something Mojang could fix for you.
I'm not saying that this is necessarily the cause of your problems, only that it might be, or might be part of the cause. I can tell you, though, that if you have such a problem, waiting for it to be fixed as a result of this ticket isn't going to work. You might want to try Ryan's solution of using a VPN, at least to see what happens, because using a VPN means that you're going through a different network routing path that would avoid IP addresses that your router or firewall might be blocking. In other words, if using a VPN bypasses the problem, it's a pretty strong indicator that a bug is not to blame.
Thanks for the recommendation Ryan and the continued support Auldrick! I have encountered some very strange things trying these suggestions. I tried taking my laptop and switch to a friends house to see if it may have been my router settings, and the problem persisted, so I don’t think it’s specifically my router, and I asked a friend to try and connect to the realm on their device using my router and the problem wasn’t present. I also have some devices, my ipad and phone, that can connect to the realm no issue on my router.
However, I then tried using a VPN on the effected laptop and it worked! This narrowed down the issue and I decided to turn it off again and investigate my network settings to see if I could work out how to get it working without a VPN. Opened up all the network settings to do with Minecraft and saw no issues being flagged, the app had the permissions to send and receive on my private network, tried turning off both the in-built windows defender firewall and my antivirus firewall and that didn’t solve the issue. I also tried resetting the effected devices’ network settings entirely, no dice. I’m looking into changing the ports Minecraft uses or trying to discern if my router is blocking certain ports Minecraft uses, but, why would a factory reset on my switch resolve the issue on that device if the issue was based in my router? Why would the issue persist to other routers (such as my friend’s) on affected devices if it were a blocked IP/Port on my router? Why would the Minecraft realms connections my friend’s devices and my unaffected devices make not also get blocked, even using my router? What do resource packs have to do with any of this? Every time I feel like I get one thing narrowed down I get many more questions!
With all these findings all piled up together and as well as the last couple posts worth of toribleshooting, I can’t help but feel that unexpected disconnections while on a realm can cause some kind of corruption of Minecraft’s network data or in some way corrupts/changes/messes with a specific device’s network connection/settings for Minecraft, that then persists even if that device is used on other networks, and only deep resets or bypasses of this issue can fix the problem. But that doesn’t really account for why once one device was affected, it quickly spread to almost every other device I play Minecraft on (affected devices are Win10 Laptop, Win10 Desktop, Playstation 4 and Switch). The only constant factor across this entire thing has been that all these issues have been from one account, I have another account so will try to see if that also has the same issue, but if it is my account, why on earth does a VPN connection rectify the issue?
Mairnan: You've certainly been working diligently on the problem! And you've apparently found out some things that the devs might find enlightening as they continue searching for solutions to this problem, so I'm glad you included your thoughts about what you've found.
Unfortunately, we can't troubleshoot this with you on the bug tracker, but sharing your experiments and findings with Mojang is bound to give them new paths to search for solutions to this problem.
One thing I'll mention is that you might be relying too heavily on the simplified view of a VPN as a transparent intermediary. That's a true model at the OSI application layer, but not at the lower layers where the settings we've been talking about have effect. It's likely that lots of session control parameters are different depending on the method you use to connect, so remember to stay open minded.
I'll also mention that your Super Mario Mashup pack could be part of the problem, maybe even the whole problem. If I remember correctly, that pack was originally licensed on a console edition, and you retained your license to it after upgrading to Bedrock through some special arrangement. But it's not actually a Marketplace pack, right? And your rights under its license aren't necessarily the same as for content purchased from the Marketplace. I don't know enough about the license terms to say anything definitive about it, but this wouldn't be the first time that the special status of the Super Mario Mashup pack in Bedrock caused a problem.
This ticket might ultimately result in Mojang changing something in the game that fixes your problem, but there's no way to know how long that might take. In the meantime, I'd encourage you to keep studying it and trying different things. You might happen on a solution that's good enough, for you at least.
Hey Auldrick, thank you so much for your help and advice so far and I appreciate that the tracker is for bugs, not my issue! It would make sense that packs licensed and created for older versions on Minecraft may have caused issues brought forward into new Minecraft versions. I’m not sure if everyone experiencing this issue will have the same pack but it possible everyone with this issue could have a legacy pack installed or connected to their account. I hope others reply here with some more data to enlighten us all further. Thanks again!
I was having an issue of "Failed to close Realm" i looked at one of the reports and it said it was duplicated by this but they are two different issues. My realm is working perfectly fine then I decided to add a Fully updated marketplace BDcraft texture pack to it. Upon doing this i was greeted with that "the pack couldn't be applied" then it said "applying packs". I tried connecting and was instantly given "unable to connect to realm". I tried closing the realm but was given "failed to close realm". I made a report saying nothing is responding and I'm getting an error for every button in the menu but a mod closed it because there were "too many issues". It's one issue. The realm is fully unresponsive.
Slade Your previous report
REALMS-8882is currently waiting for a response from you. Please provide the requested information on that report to have it reopened.In addition, for everyone, if you are still not able to access your purchased realm please contact the Minecraft Help Center. We do not have any access to your realm or account via this bug tracker. If you do contact them, be sure to let them know that you have already made a bug report, in case they ask you to do that.
I'm having this same issue, I have followed all the troubleshooting and still cant get on Xbox Serie s. i have reinstalled it on both my series s a few times and still have the same issue. but when I do it on my old Xbox one I can get on fine. so either there is an issue with the box series s or its something else. but I don't see it being a problem with my Xbox as I have 2 of them and its doing the same on both. i have been able to get on my realms two times so far and it get serious lag from it where I hit a block then 2 or 3 minuets later the block breaks then the server kicks me out. this has only let me in twice out of the hundreds of times I have tried to get in.
PLEASE!!! can we get this bug more attention because it is near impossible to find a temporary fix let alone a permanent one. It feels more like a curse than a bug i have tried what feels like everything to try and fix it and have only succeed once. I play on PS5 and encountered this bug when trying to join my friends realm. This bug is like no other that i've seen on any other game in the fact that it is impossible to get rid of. I've deleted the game, deleted its data, used different accounts which i thought would of definitely work but no it almost seems like the bug is on my actual console. Like i said earlier Ive bypassed it/ fixed it once where i completely powered off my playstation while it was loading/ stuck on the "Loading resource pack" screen, this worked for a day and i was even able to turn of my playstation come back on and later with the bug still not there, but the next day it returned and now seemed to not be bypass-able by the method i used the previous night. I really have never seen anything like this to the point where the bug follows even when i have made different playstation accounts and Microsoft accounts.
A few factors worth noting that i've experienced when trying to get pass this bug